HQ-led decisions

Mici Franchising

Quick service restaurant

Software purchasing at Mici Franchising is controlled at the headquarters level, with Jeffrey A. Miceli listed as the Agent for Service of Process in the 2022 FDD. The brand currently operates 7 company-owned locations and mandates QSROnline for back-of-house and Thrive POS for point-of-sale. With an average unit volume of $1,274,353 and a 10-year initial term, the addressable market is small but concentrated under a single parent entity, MHI Restaurant Group LLC.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

QSROnline
Mandatory
InventoryItem 11

Thrive POS and QSROnline

Thrive POS
Mandatory
POSItem 11

Thrive POS and QSROnline

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
  3. 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.

Live signals

Total units
7
0 franchised
Unit growth YoY
vs prior filing
AUV
$1.27M
Item 19, 2022
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
per unit
Investment range
$244K–$587K
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at Mici Franchising

Mici Franchising operates 7 company-owned quick-service restaurants, all under the parent entity MHI Restaurant Group LLC. The 2022 FDD reports an average unit volume of $1,274,353 and a 6.0% royalty rate. No franchised units are disclosed, and year-over-year unit growth is not available in the current data. For software vendors, the total addressable market is 7 locations, all controlled from a single headquarters in Colorado. The small unit count means any sale is likely a single-decision, HQ-level deal rather than a multi-operator rollout.

Who controls software purchasing

The 2022 FDD lists Jeffrey A. Miceli as the Agent for Service of Process. No additional executives—such as a CIO, VP of Technology, or Director of Operations—appear in Item 1. This suggests a lean leadership structure where purchasing authority sits with ownership or a very small executive team. Vendors should prepare for a direct conversation with the owner-operator level, not a layered procurement department. The parent company, MHI Restaurant Group LLC, may also influence or consolidate technology decisions across its portfolio, though no other brands are named in the FDD.

Mandated and current tech stack

Item 11 of the 2022 FDD mandates two systems: QSROnline for back-of-house management and Thrive POS for point-of-sale. These are the only named technology vendors in the disclosure. No recommended or optional systems are listed. For a vendor selling complementary software—such as labor scheduling, inventory intelligence, or catering platforms—the integration landscape is defined by these two mandates. Any pitch must address compatibility with QSROnline and Thrive POS, or make a compelling case for replacing a mandated system, which is a high bar in a franchised environment.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the designated-supplier versus approved-supplier model remains unknown. Item 17 outlines a 10-year initial term with one 10-year successor term available to franchisees in good standing. To renew, a franchisee must upgrade and remodel the restaurant, pay a renewal fee, and sign the then-current Franchise Agreement, which may impose materially different terms including higher royalty and advertising contributions. For software vendors, the renewal trigger is a potential window: a required remodel and system upgrade could open the door for new technology evaluations, especially if the franchisor updates its mandated stack in the successor agreement.

How to read the Mici Franchising FDD

The full 2022 Franchise Disclosure Document is embedded below. Key sections for software vendors include Item 1 (business background and executives), Item 8 (procurement restrictions, though not extracted here), Item 11 (mandated systems—QSROnline and Thrive POS), and Item 17 (renewal and upgrade conditions). Because the unit count is small and all locations are company-owned, the FDD is less a map of franchisee autonomy and more a direct reflection of HQ’s operational standards. Review these items to understand exactly where your software fits—or doesn’t—before reaching out. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Mici Franchising, answered from the filing

The 2022 FDD lists Jeffrey A. Miceli as Agent for Service of Process. No additional buying-center roles are disclosed, suggesting a centralized, owner-level decision process under MHI Restaurant Group LLC.
Item 11 mandates QSROnline for back-of-house operations and Thrive POS for point-of-sale. No other mandated or recommended systems are named in the 2022 FDD.
The 2022 FDD reports 7 total units, all company-owned. The number of franchised units is not disclosed. This is a small, centrally operated quick-service restaurant concept.
The 2022 FDD does not include an Item 8 procurement extract. The designated-supplier versus approved-supplier model is not disclosed in the available data.
The initial franchise term is 10 years. Item 17 allows one 10-year successor term if the franchisee upgrades and remodels the restaurant, pays a renewal fee, and signs the then-current agreement, which may include higher royalties.
The 2022 FDD was filed with state franchise regulators. You can review the embedded PDF viewer below for the full disclosure document, including Items 1, 8, 11, and 17 referenced on this page.
Source

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Ownership

The portfolio behind Mici Franchising

parent_company of MHI Restaurant Group LLC.

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.