ect at the time and place of delivery for the purchase of ARCO, Marathon, or Tesoro branded, whichever is applicable, motor fuels (the “Products”). You will pay to MPC the branded jobber automotive oi
From the filings
Marathon Petroleum
Automotive servicesSoftware purchasing at Marathon Petroleum is controlled at the corporate level, with several systems mandated across its network. The franchisor requires franchisees to use Jobber, Marathon ARCO Rewards, the my MPC community portal, and a proprietary payment card system. The total number of addressable units is not disclosed in the most recent FDD.
For software vendors selling into US franchise brands.
Live signals
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
6 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 24 questions the text does not settle, which is not a no.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
BUYER shall be responsible for compliance and shall ensure compliance at all Branded Outlets with all applicable Payment Card Industry Data Security Standards (“PCI DSS”) and any other applicable laws, rules and regulations pertaining to any Transaction Card and credit card security, as further set forth in the…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
SELLER shall have the right to audit records pertaining to this Agreement in the possession or control of BUYER, inspect the Branded Outlets, inspect and copy each Branded Outlet’s daily inventory control and reconciliation records, conduct audits of dispensers and meter readings, and obtain and remove samples of…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
SELLER reserves the right to change, from time to time during the Term, the appearance and customer service objectives and expectations, to change the terms and conditions of, and manner of implementing the “Customer First Improvement Program” guide or any similar guide (as well as all “mystery shop” assessments), to…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
BUYER WILL USE, AND WILL ENSURE THAT EACH OPERATOR USES: (1) POINT OF SALE EQUIPMENT AND ASSOCIATED SOFTWARE THAT HAVE BEEN CERTIFIED BY SELLER FOR ELECTRONICALLY SUBMITTING RECEIPTS FOR TRANSACTION CARD SALES TRANSACTIONS TO SELLER’S PROPRIETARY PAYMENT CARD SYSTEM; AND, (2) SELLER’S PROPRIETARY PAYMENT CARD SYSTEM…
Must the franchisee participate in a gift card program?
YesItem 11
BUYER agrees to accept any and all gift cards offered by SELLER from time to time, regardless of the Brand displayed on such gift cards and regardless of whether such gift card is formatted as plastic, paper, electronic, virtual, biometric or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
BUYER WILL USE, AND WILL ENSURE THAT EACH OPERATOR USES: (1) POINT OF SALE EQUIPMENT AND ASSOCIATED SOFTWARE THAT HAVE BEEN CERTIFIED BY SELLER FOR ELECTRONICALLY SUBMITTING RECEIPTS FOR TRANSACTION CARD SALES TRANSACTIONS TO SELLER’S PROPRIETARY PAYMENT CARD SYSTEM; AND, (2) SELLER’S PROPRIETARY PAYMENT CARD SYSTEM…
The filing answers no to 4 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
The vendor opportunity at Marathon Petroleum
Marathon Petroleum, part of Marathon Petroleum Company LP and headquartered in Ohio, operates in the automotive services sector. For software vendors, the opportunity centers on a system where the franchisor exerts strong central control over technology. The total number of units—both franchised and company-owned—is not disclosed in the 2026 FDD, making a precise addressable market calculation difficult from the document alone. However, the mandated tech stack signals a consolidated environment where a corporate-level sale is essential.
Who controls software purchasing
Software purchasing decisions are made at the headquarters level. While the FDD does not name specific executives in its Item 1 disclosures, the parent company, Marathon Petroleum Company LP, drives the technology mandates. Vendors should prepare for a top-down sales process, as the franchisor has demonstrated a willingness to require specific systems across its network. The absence of a mapped operator footprint in our corpus further reinforces that influence is concentrated at the corporate center rather than distributed among large multi-unit operators.
Mandated and current tech stack
The 2026 FDD explicitly mandates several technology systems. Franchisees are required to use Jobber for operations management. The Marathon ARCO Rewards platform is mandated for customer loyalty and engagement. The my MPC community portal serves as another required system, likely handling internal communications or resource distribution. Finally, a proprietary payment card system developed by the seller is mandated, representing a closed payment processing environment. For a software vendor, these mandates define the integration landscape and highlight areas where the franchisor is unlikely to displace existing solutions without a compelling, HQ-driven initiative.
Procurement, renewals, and timing
Details on the procurement model are sparse. The available data does not include an extract from Item 8, so it remains unclear whether Marathon Petroleum uses a designated supplier model, an approved supplier list, or a more open procurement process. Similarly, renewal and contract window signals from Item 17 are not available. The initial franchise term length and royalty percentage are also not disclosed in the inputs. This lack of visibility means vendors must engage directly with the corporate office to understand buying cycles and supplier qualification requirements.
How to read the Marathon Petroleum FDD
The 2026 Franchise Disclosure Document is filed with state franchise regulators and is the authoritative source for the mandated systems and corporate structure outlined here. The embedded PDF viewer below contains the full legal text. When reviewing it, pay close attention to Item 11 for the franchisor's assistance and technology obligations, and Item 8 for any sourcing restrictions that may appear in the full document. For a ranked target list of franchise systems aligned with your software category, contact FranCloud.
Questions vendors ask
Marathon Petroleum, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Marathon Petroleum files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
No franchisee network yet. Marathon Petroleum’s latest FDD reports no franchised locations.
Ownership
The portfolio behind Marathon Petroleum
unknown of marathon petroleum.
Related Automotive services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.