nt, food labeling and sales tracking functions. You are not required to purchase a POS system or other cash register system, but we do require you to use an annual license for the Adoria software
From the filings
Mai Franchising
Quick service restaurantMai Franchising's 2026 FDD designates Adoria as the required software under Item 8, and a designated-suppliers-only procurement model routes most vendor decisions through headquarters rather than the 168 franchised locations. With 362 total units and franchised outlets up 6.329% year over year, the addressable base sits inside Hana Group's multi-brand sushi bar portfolio.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
1%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
pal Trademarks, name, brand, products or your Franchised Business whether created by us, you or a third-party. Social Media Platform is defined to mean web based platforms such as Facebook, Myspace, T
for advertising, marketing, promotional or public relations programs and for using Social Media Platforms (defined to mean web based platforms such as Facebook, Myspace, Twitter, LinkedIn, blogs and o
nd Fund”) for advertising, marketing, promotional or public relations programs and for using Social Media Platforms (defined to mean web based platforms such as Facebook, Myspace, Twitter, LinkedIn, b
Franchisor behaviours
What the franchisor requires
18 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You will need to purchase a computer system with hardware and software, including administrative software, which accommodates an online system that gives us independent access to your records via the Internet at all times.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee will be required to submit financial reports each month to Franchisor indicating the Gross Sales derived from Franchisee’s operation of the Franchised Business for the previous month or as required by Franchisor in the Confidential Operating Man ual or otherwise in writing.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate, Hana Group Ops, LLC is currently the exclusive Supplier of raw and cooked food items, packaged food items, grains, supplies, condiments, utensils and other items.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We can and expect to modify our standards and specifications, as we deem necessary.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
approximately 90% to 95% in the continuing operation of the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
We will impose a fee to evaluate and/or test a proposed product and/or Proposed Supplier (defined in Item 8), plus an amount necessary to reimburse us for our actual costs to evaluate and test the proposed product and/or Proposed Supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to independently source any items from someone other than one of our Suppliers, you must obtain our prior approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee shall authorize and not interfere with the transfer of Franchisee’s telephone, facsimile and other numbers, telephone directory listings, email addresses, domain names, website addresses, URLs, Internet and website directory listings, Social Media Platform accounts and other media in which the Franchised…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee agrees to present to customers of the Franchised Business the evaluation forms that Franchisor periodically prescribes and to participate and/or request customers to participate in any surveys performed by or for Franchisor.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may inspect your Sushi Bar and Satellite Sushi Bar, if applicable, as well as evaluate the Products offered by you.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may from time to time revise the contents of the Confidential Operating Manual and the contents of any other manuals and materials created or approved for use in the operation of the Franchised Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use a Social Media Platform without our prior written approval.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must obtain all goods, services, supplies, materials, fixtures, furnishings, equipment (including computer hardware and software) and other products used only from our designated or approved suppliers, vendors, manufacturers, printers, contractors, and distributors (“Suppliers”)
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must obtain all goods, services, supplies, materials, fixtures, furnishings, equipment (including computer hardware and software) and other products used only from our designated or approved suppliers, vendors, manufacturers, printers, contractors, and distributors (“Suppliers”)
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
We require that you or your Operating Principal personally supervise the day-to-day activities of the Franchised Business for a period of no less than thirty-six (36) hours per week.
Must employees wear uniforms specified by the franchisor?
YesItem 7
uniforms and supplies that you are required to purchase from us or our affiliate, Hana Group Ops, LLC.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You will need to purchase a computer system with hardware and software, including administrative software, which accommodates an online system that gives us independent access to your records via the Internet at all times.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Additionally, we may offer to you or your Operating Principal the right or require you to complete additional training, which may be provided on-site or at another location we agree to.
The filing answers no to 7 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Franchise agreement
- Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Mai Franchising
Mai Franchising operates 362 sushi bars — 168 franchised, 194 company-owned — with franchised outlets growing 6.329% year over year. The brand sits inside Hana Group, a strategic multi-brand operator whose portfolio also includes Genji Franchising, giving a vendor pitch room to extend across sibling concepts once a foothold is established.
Who controls software purchasing
Item 8's designated-suppliers-only model puts purchasing authority at headquarters rather than in individual restaurants. Named executives include Interim President & Interim CEO Eduardo Romero, CFO/Treasurer/Secretary Muthoni Wangendo, Chief Human Resources Officer April Legere, VP of Retail Development Bill Rosenzweig and VP of Franchise Operations Jarrod Pate. The operator base skews single-unit: 52 mapped operators run roughly 52 locations, none multi-unit, concentrated in Texas (12), Utah (7), Florida (6), Pennsylvania (4) and Virginia (4).
Tech named in the FDD, and what is actually required
Adoria is mandated: Item 8 lists a technology fee for the Adoria software license as a required purchase from Mai Franchising or an affiliate, alongside a monthly data fee for label machine usage. Item 11 also requires a computer system including Microsoft Office (Word and Excel) and Adobe Acrobat Reader. Item 11 requires franchisees to supply usernames, passwords and account information for any Social Media Platform they operate immediately upon initial use or on request. The FDD names Facebook, LinkedIn and Twitter/X in that context, without stating whether each is required.
Procurement, renewals, and timing
Beyond Adoria, Item 8 requires that goods, services, supplies and equipment — including computer hardware and software — come only from designated or approved suppliers, including Hana Group Ops, LLC, the current exclusive supplier of raw and cooked food items. Franchisees may propose an independent source for approval. Renewal under Item 17 runs 3 or 5 years and requires signing Mai Franchising's then-current franchise agreement, which may carry materially different terms than the original.
How to read the Mai Franchising FDD
The embedded PDF viewer below holds the complete 2026 Franchise Disclosure Document for Mai Franchising.
Talk to FranCloud for a ranked list of similar quick-service targets with centralized software mandates like this one.
Questions vendors ask
Mai Franchising, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Mai Franchising files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
52 operators run 52 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 12 |
|---|---|
| UT | 7 |
| FL | 6 |
| PA | 4 |
| VA | 4 |
Ownership
The portfolio behind Mai Franchising
strategic_multibrand of Hana Group.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.