The vendor opportunity at Long Island Bagel Cafe
Long Island Bagel Cafe operates just 7 locations—6 company-owned and 1 franchised—all managed from its New York headquarters. For software vendors, the total addressable unit count is 7, with no multi-unit franchisees on file. The brand’s average unit volume sits at $3,137,051, and the royalty rate is 5.0% on a 10-year initial term. Year-over-year unit growth is not disclosed in the 2025 FDD. This is a small, tightly held system where any software sale would be a single-entity, HQ-level decision rather than a multi-operator rollout.
Who controls software purchasing
All purchasing authority rests with the corporate office. The 2025 FDD lists five executives: Randy Narod (Chief Executive Officer), Joseph Anzalone (Chief Operating Officer), Erica Benedetto (Chief Business Development Officer), Michael Tiseo (Chief Financial Officer), and Joe Feldman (Director of Operations). No chief information officer or technology-specific role appears in the filing. For a vendor, the likely buying center includes the COO for operational tools and the CFO for financial or back-office platforms. The CEO is the ultimate sign-off. Because the system has only one franchised unit, there is no franchisee advisory council or operator committee to navigate.
Mandated and current tech stack
The 2025 FDD does not capture any mandated or recommended technology systems. No POS vendor, online ordering platform, payroll provider, or inventory management tool is named. This absence of an Item 11 technology mandate means the brand either has not standardized its tech stack or chooses not to disclose those standards in the disclosure document. Vendors should approach the conversation assuming a greenfield evaluation for most software categories, but must verify directly with HQ whether incumbent systems are already in place.
Procurement, renewals, and timing
The FDD provides no Item 8 procurement extract, so the brand’s supplier model—whether designated, approved, or open—remains undisclosed. On the renewal side, Item 17 specifies that franchisees must give 12 months’ notice to renew, be current on all payments, remodel or refurbish if required, sign a general release, and pay a renewal fee. The renewal term is 10 years, and fees will not exceed those imposed on similarly situated renewing franchisees. However, the franchisor may ask the franchisee to sign a contract with materially different terms. With only one franchised unit, renewal-driven software evaluation events are negligible. Any sales motion should target the corporate calendar directly.
How to read the Long Island Bagel Cafe FDD
The full 2025 Franchise Disclosure Document is embedded below. It is the primary source for the unit counts, executive roster, financial performance representations, and contract terms cited on this page. For software vendors, the most relevant sections are Item 1 (the franchisor and its affiliates), Item 8 (restrictions on sources of products and services), Item 11 (franchisor’s assistance, including required technology), and Item 17 (renewal, termination, and transfer). Because the brand does not disclose technology mandates in Item 11, direct outreach to the executives listed in Item 1 is the only way to map the current stack. When you are ready to prioritize franchise systems by decision-maker access, tech mandate strength, and unit growth, FranCloud can deliver a ranked target list.