CloverFiserv
Mandatoryrity or improvement of these systems. One component of our Technology Systems is your computer and point-of-sale system. We currently require that franchisees purchase and use the Clover POS system, w
From the filings
HQ-led decisions
Koibito Poke
Quick service restaurantSoftware purchasing decisions at Koibito Poke are controlled at the corporate level by the Chairman and CEO, though the chain’s small size (6 total units, 3 franchised) means the buying center is likely lean. The brand already mandates Cuboh for online ordering aggregation, along with DoorDash, Grubhub, Homebase, and Uber Eats, leaving limited room for competing delivery or scheduling tools. For vendors, the addressable market is just 6 locations, but the franchise system is nascent and may grow.
For software vendors selling into US franchise brands.
Live signals
Total units
6
3 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2022
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$30K
per unit
Investment range
$273K–$502K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
CubohCuboh
timated ongoing fees and costs: TECHNOLOGY SYSTEMS – ONGOING FEES AND COSTS Program/Item Monthly Fee Annual Fee To Whom Paid Clover $87 $1,044 Third-Party Supplier (Licensing Fee) Cuboh $80 $960 Third
DoorDashDoorDash
alculating tips and printing employee checks. The Koibito App (Hazlnut) works with the POS system to integrate mobile ordering, marketing and our rewards program. Cuboh integrates DoorDash, Grubhub an
GrubhubGrubhub
tips and printing employee checks. The Koibito App (Hazlnut) works with the POS system to integrate mobile ordering, marketing and our rewards program. Cuboh integrates DoorDash, Grubhub and Uber Eats
HomebaseHomebase
screen 1 Flex hand-held device with self-contained screen and printer 1 cash drawer with printer and RF Reader 1 laptop with recent version of Microsoft Office 1 printer Homebase App (for sc
Uber EatsUber
inting employee checks. The Koibito App (Hazlnut) works with the POS system to integrate mobile ordering, marketing and our rewards program. Cuboh integrates DoorDash, Grubhub and Uber Eats directly t
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have independent unlimited access to the data collected through your POS system and there are no contractual limits imposed on our access.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within 90 days after the end of each calendar year, you must prepare a balance sheet for your Business (as of the end of the calendar year) and an annual statement of profit and loss and source and application of funds.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently the exclusive supplier for grand opening and local marketing services and we may generate revenues from these purchases.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may require that you change your equipment, which may require you to make additional investments.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the fiscal year ended December 31, 2022, neither we nor any of our affiliates received any revenues from franchisee purchases or leases from designated or approved suppliers.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
New Product or Cost of testing This covers the costs of testing new products 10 days after invoice Supplier Testing (up to $500 per test) or inspecting new suppliers you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a non-approved supplier, you must send us a written request for approval and submit all additional information we request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
you hereby authorize the Agencies to transfer such telephone numbers, domain names and listings to us and you authorize us, and appoint us and any officer we designate as your attorney-in-fact to direct the Agencies to transfer the telephone numbers, domain names and listings to us if you fail or refuse to do so
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You must also comply with the standards established by PCI-DSS to protect the security of credit card information.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
For quality control purposes and to ensure compliance with this Agreement, we (or our representative) may enter your Restaurant, evaluate your operations and inspect or examine your books, records, accounts and tax returns.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We can modify the Manual at any time, but the modifications will not alter your status or fundamental rights under the Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
The Franchise Agreement grants you the right to operate one Restaurant at a site we must consent to in advance.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except for the webpage we provide, you may not (a) develop, host, or otherwise maintain a website or other digital presence relating to your Restaurant (including any website bearing any of our Marks); or (b) utilize the Internet to conduct digital or online advertising or otherwise engage in ecommerce.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You also agree to comply with any gift card and/or customer loyalty program that we establish, the specific terms of which may be set forth in the Manual.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase your POS system (and related equipment) exclusively from our designated supplier.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase certain kitchen equipment only from suppliers we approve or designate.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must sign an ACH Authorization Form (attached to the Franchise Agreement as ATTACHMENT "F") permitting us to electronically debit your designated bank account for all amounts owed to us and our affiliates (other than the initial franchise fee).
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
Your employees must wear the uniforms we require.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase your POS system (and related equipment) exclusively from our designated supplier.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent unlimited access to the data collected through your POS system and there are no contractual limits imposed on our access.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
You must acquire and utilize all information and communication technology systems that we specify from time to time, including, without limitation, computer systems, point-of-sale system, webcam systems, telecommunications systems, security systems, music systems and similar systems, together with the associated
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
You must pay us a training fee of up to $100 per person per day for: each person that attends initial training after you open (such as a new Managing Owner or manager) any person who retakes training after failing a prior attempt any remedial training we require based on your operational deficiencies each…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance at these conferences is mandatory.
The filing answers no to 8 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Is a minimum grand opening advertising spend required?Item 7
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee participate in a gift card program?Franchise agreement
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Koibito Poke
Koibito Poke is a quick-service restaurant franchise headquartered in Arizona, with just 6 total units—3 franchised and 3 company-owned—as disclosed in its 2023 FDD. The system spans four states: Arizona (5 units), North Carolina (2), Missouri (2), and Nevada (1). With no reported year-over-year unit growth and an operator base of 10 mapped individuals, all of whom are single-unit operators, the franchise is in a very early stage. For software vendors, the immediate addressable market is tiny, but the brand’s affiliation with a finance concepts parent (details unknown) could signal future expansion. The royalty rate is 6.0%, and the initial franchise term is 10 years.
Who controls software purchasing
Decision-making authority rests at the corporate level. The 2023 FDD lists only a Chairman and Chief Executive Officer as named executives, with no other titles disclosed. This lean structure, combined with the absence of any multi-unit franchisees (0 operators with 2+ units), indicates that all software purchasing decisions are centralized. Vendors should target the CEO/Chairman as the primary buyer, though the small team may mean that operational managers also influence choices. There is no indication of a franchisee advisory council or technology committee.
Mandated and current tech stack
The FDD’s Item 11 mandates several technology systems. Koibito Poke requires franchisees to use Cuboh for online order aggregation, alongside DoorDash, Grubhub, and Uber Eats for delivery, and Homebase for scheduling and time tracking. Notably, no point-of-sale (POS) system is disclosed, which could represent an opening for POS vendors. The mandated stack is heavily focused on off-premise and labor management, reflecting the brand’s operational priorities. Any software that duplicates these functions will face an uphill battle, while complementary tools (e.g., inventory, loyalty, or back-office) may find a receptive audience.
Procurement, renewals, and timing
Item 8 of the FDD was not extracted, so there is no evidence of a designated or approved supplier program. Procurement appears to be open, meaning vendors can likely approach HQ directly without navigating a formal vendor list. Renewal terms (Item 17) require franchisees to sign the then-current franchise agreement, pay a renewal fee, remodel the restaurant, and extend the lease, with a renewal term of 5 years. Given the 10-year initial term and the system’s small size, large-scale software contract windows are rare. However, any new franchisee onboarding would create a fresh opportunity to pitch.
How to read the Koibito Poke FDD
The full 2023 Franchise Disclosure Document is available below in our embedded viewer. Key sections for software vendors: Item 11 details the mandated technology systems; Item 17 outlines renewal conditions and term lengths; Item 1 lists the corporate officers; and Item 20 provides the unit count and state-level breakdown. Because the FDD is a legal filing with state regulators, it offers a reliable snapshot of the franchise’s current obligations and structure. For a ranked target list of franchise systems that match your software, talk to FranCloud.
Questions vendors ask
Koibito Poke, answered from the filing
The Chairman and CEO are the only named executives in the 2023 FDD, suggesting a centralized buying process. With no multi-unit operators, all purchasing decisions likely flow through corporate leadership.
The FDD mandates Cuboh for online order aggregation, plus DoorDash, Grubhub, Homebase, and Uber Eats. No POS system is disclosed, leaving that category open for vendors.
As of the 2023 FDD, there are 6 total units (3 franchised, 3 company-owned) across Arizona, North Carolina, Missouri, and Nevada. It’s a very small, early-stage franchise.
The FDD does not disclose a designated supplier or approved supplier program (Item 8 not extracted), so procurement appears to be open. Vendors can likely pitch directly to HQ.
With a 10-year initial term and 5-year renewals, contract windows are infrequent. The system’s small size and lack of recent growth suggest no imminent large-scale rollouts, but new franchisees may need tools.
The 2023 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below. Look for Item 11 for tech mandates and Item 17 for renewal terms.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Koibito Poke files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
8 operators run 8 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit8
Top states by locations
| AZ | 4 |
|---|---|
| MO | 2 |
| NV | 1 |
| NC | 1 |
Ownership
The portfolio behind Koibito Poke
unknown of finance concepts.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.