Koibito Poke

The vendor opportunity at Koibito Poke

Koibito Poke is a quick-service restaurant concept headquartered in Arizona and part of Finance Concepts, LLC. According to its 2023 Franchise Disclosure Document, the system consists of just 6 total units—3 company-owned and 3 franchised. Average unit volume is not disclosed. For software vendors, the immediate addressable market is limited to those 3 franchised locations, though any sale would likely require approval at the parent-company level. The brand’s small footprint means a single deal could cover a significant portion of the system, but growth prospects are unclear as year-over-year unit growth is not reported.

Who controls software purchasing

The FDD does not specify a chief information officer or technology buyer by name. The only executive title listed is “Chairman and Chief Executive Officer,” and no additional Item 1 officers are provided. In practice, software purchasing decisions for a system of this size almost certainly run through Finance Concepts, LLC leadership at the Scottsdale-area headquarters. Vendors should prepare to engage directly with the CEO or an operations lead, as no separate IT or procurement function is evident from the disclosure.

Mandated and current tech stack

Koibito Poke mandates five technology systems for franchisees. The point-of-sale system is Clover POS, provided by Clover Network, LLC. Additionally, franchisees must use a Gift Card App, the Homebase App for scheduling and time tracking, and two proprietary applications: the Koibito App (powered by Hazlnut) and the Koibito Poke App. This stack leaves little room for POS displacement, but adjacent opportunities may exist in areas like loyalty, delivery integration, or back-office analytics that sit outside the mandated set.

Procurement, renewals, and timing

Item 8 of the 2023 FDD contains no extract, so the brand’s procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Renewal terms, however, are spelled out in Item 17. The initial franchise term runs 10 years. To renew for an additional 5 years, a franchisee must not be in default, provide timely notice, sign the then-current franchise agreement and related documents (including a general release where state law permits), pay a renewal fee, remodel the restaurant and upgrade furniture, fixtures, and equipment to current standards, and extend the lease for the renewal duration. The FDD explicitly warns that the renewal contract may contain materially different terms. For software vendors, these remodel-and-upgrade triggers represent natural moments when franchisees might evaluate new technology.

How to read the Koibito Poke FDD

The full 2023 FDD is embedded below. It was filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise relationship. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training) for the mandated tech list, Item 8 for procurement restrictions (though absent here), and Item 17 for renewal and transfer conditions that can open buying windows. Because the system is small and executive names are not disclosed, direct outreach to the parent company remains the most viable path to a conversation. For a ranked target list of franchise systems matched to your software category, FranCloud can help.