No mandated tech stackHQ-led decisions

Koala Park Daycare

Youth services

Software purchasing at Koala Park Daycare sits with Founder/CEO Karina Wyllie and COO Michael Wyllie at the brand’s New York headquarters. The most recent Franchise Disclosure Document (2024) names no mandated technology systems or preferred vendors, leaving the tech stack open. With only 2 company-owned locations and no franchised units on file, the addressable market for a vendor pitch is extremely small today.

Live signals

Total units
2
0 franchised
Unit growth YoY
vs prior filing
AUV
$376K
Item 19, 2024
Royalty
10%
of gross sales
Ad fund
2%
national + local
Initial fee
$35K
per unit
Investment range
$56K–$120K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Koala Park Daycare

Koala Park Daycare operates in the youth-services segment with a footprint of just 2 company-owned locations, both based in New York. The brand reported an average unit volume (AUV) of $376,188 in its 2024 Franchise Disclosure Document. No franchised units are on file, meaning the total addressable unit count for a software vendor is 2 today. The royalty rate is 10%, and the initial franchise term runs 10 years, with one successive 10-year renewal available to operators in good standing.

For a SaaS vendor, this is a micro-target. The brand is independently owned—no parent company appears in our corpus—and the operator footprint shows no mapped franchisees. Any software sale would need to land at the headquarters level, where all purchasing authority appears to reside.

Who controls software purchasing

The 2024 FDD lists three individuals in Item 1: Karina Wyllie, Founder and Chief Executive Officer; Michael Wyllie, Founder and Chief Operating Officer; and Steven Gardner, Salesperson. No CIO, CTO, or VP of Technology is named. The buying center is therefore concentrated in the CEO and COO, who would evaluate any operational or administrative software. Steven Gardner’s sales role may give him input on enrollment or CRM tools, but final sign-off almost certainly rests with the founders.

Vendors should prepare a pitch that speaks to a small, founder-led organization. Emphasize ease of implementation, low administrative overhead, and direct ROI for a two-location operation. There is no procurement department to navigate, but there is also no budget line item for enterprise software unless the founders create one.

Mandated and current tech stack

Koala Park Daycare’s 2024 FDD does not mandate or recommend any technology systems. No POS provider, no childcare management platform, no accounting software, and no CRM are named in the disclosure. This absence of a mandated tech stack means the brand either has no standardized systems or leaves technology choices entirely to the unit level—which, given the company-owned-only structure, means the founders decide.

For a vendor, this is both an opportunity and a challenge. There is no incumbent to displace, but there is also no demonstrated willingness to standardize on a single platform. A vendor selling into Koala Park Daycare would need to build the business case from scratch, showing how a dedicated software tool can support enrollment, billing, staff scheduling, or parent communication across the two existing locations.

Procurement, renewals, and timing

The FDD contains no Item 8 procurement signal, so the brand does not publicly disclose a designated-supplier or approved-supplier framework. In practice, this likely means the founders evaluate and approve any vendor relationship directly. There is no published list of required purchases or preferred vendors.

Item 17 outlines a renewal structure: a franchisee in good standing may renew for one successive 10-year term, or the length of the then-current property term if shorter, upon payment of the renewal fee in effect at that time. Because no franchised units exist today, this renewal window is theoretical for now. However, if the brand begins franchising, the initial 10-year term and single renewal option create a long cycle between major system evaluations. Vendors should monitor for any franchise expansion announcement, which would open a narrow window to become the default tech stack before the first franchise agreements are signed.

How to read the Koala Park Daycare FDD

The full 2024 FDD is embedded below. Item 1 identifies the executives named above. Item 7 discloses the $376,188 AUV and the initial investment range. Item 8, as noted, contains no procurement restrictions in the extract available to us. Item 17 provides the renewal conditions summarized here. Because the brand has only 2 company-owned units and no franchised locations, the FDD is relatively brief compared to larger systems. Focus your review on Items 1, 7, 8, 11, and 17 to assess the technology landscape and purchasing authority.

For a ranked target list of franchise systems that match your software category, including early-stage brands where you can become the default stack, reach out to FranCloud.

Questions vendors ask

Koala Park Daycare, answered from the filing

Founder and CEO Karina Wyllie and COO Michael Wyllie are the named executives. Salesperson Steven Gardner may influence tools that support enrollment. No dedicated IT or procurement role is listed.
The 2024 FDD does not mandate or recommend any POS, CRM, or operational software. Franchisees, if any, would likely select their own systems.
The brand reports 2 total units, both company-owned. No franchised units are disclosed in the 2024 FDD, so the current footprint is limited to these two locations.
The FDD does not include an Item 8 procurement signal. Without designated or approved supplier language, the model appears open, but vendor agreements would need direct HQ approval.
With a 10-year initial term and one successive 10-year renewal, major system evaluations may align with renewal cycles. No recent unit growth signals an imminent expansion-driven window.
The 2024 FDD was filed with state franchise regulators. You can review the embedded PDF viewer below for the full disclosure, including Item 1 executives and Item 17 renewal conditions.
Source

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