Olo
Mandatoryomply with the most current version of the Payment Card Industry Data Security Standards. You must have an approved online ordering system. The only approved system is provided by Mobo System, Inc. d/
From the filings
+3.4% units YoYHQ-led decisions
Jimmy John's
Quick service restaurantSoftware purchasing at Jimmy John's is controlled at the Inspire Brands corporate level, where the Chief Technology & AI Acceleration Officer and Chief Information Security Officer lead technology decisions. The system mandates a specific tech stack including Signature Systems POS, Olo (Mobo System), CMX, and CMS across 2,737 franchised locations. With 2,777 total units and a $1,007,437 average unit volume, this represents a concentrated, high-value addressable market for vendors who can integrate with or displace mandated systems.
For software vendors selling into US franchise brands.
Live signals
Total units
2,777
2,737 franchised
Unit growth YoY
+3.4%
vs prior filing
AUV
$1.01M
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
4.5%
national + local
Initial fee
$35K
per unit
Investment range
$366K–$734K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Signature Systems
Mandatorynd therefore no third parties have any contractual right or obligation to provide them). You must obtain the currently approved point-of-sale system provided by and proprietary to Signature Systems, I
Facebook
nt toward these required advertising expenditures. You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram,
Instagram
these required advertising expenditures. You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, S
Pinterest
penditures. You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, SnapChat, Pinterest, X (f/k/a
Snapchat
rtising expenditures. You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, SnapChat, Pinterest,
TikTok
red advertising expenditures. You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, SnapChat, Pi
Twitter
not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, SnapChat, Pinterest, X (f/k/a Twitter), and other
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
you agree to establish and maintain at your own expense a bookkeeping, accounting, and recordkeeping system conforming to the requirements and formats we prescribe from time to time.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You agree to give us in the manner and format we prescribe from time to time: (a) on or before Wednesday of each week, a report on the Restaurant’s Gross Sales during the week ending on the preceding Tuesday; (b) within fifteen (15) days after the end of each of our four (4) week sales periods, the operating…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Besides Trade Secret Food Products and Branded Products, you currently must buy all of your Restaurant’s equipment and point-of-sale system from our designated suppliers.
Is there a franchisee advisory council, association or committee?
YesItem 20
The JIMMY JOHN’S® Franchisee Advisory Council originally created by JJF is a franchisee association associated with us.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the 2025 fiscal year, neither we nor our affiliates sold products or services directly to franchisees for their JIMMY JOHN’S® Restaurants; therefore, they derived no revenue from those activities.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
However, we and certain of our affiliates received payments and/or licensing fees from designated and approved suppliers on account of JIMMY JOHN’S® franchisees’ purchases of required and approved items from those suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
100Item 8
Collectively, the purchases and leases described above are virtually 100% of your overall purchases and leases to establish and operate the Restaurant.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you or the supplier a reasonable evaluation fee and will decide within a reasonable time (no more than 30 days).
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If you want to buy for sale or use at the Restaurant any product brand, ingredient, supply, or service (including construction-related services) we have not then approved as meeting our minimum specifications and standards, or to purchase any item or service from a supplier we have not then approved or designated…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
to authorize, and not to interfere with, the transfer of these numbers and directory listings to us or at our direction
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You must comply with the most current version of the Payment Card Industry Data Security Standards.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You agree to present to your customers the evaluation forms we periodically prescribe and to participate and/or request your customers to participate in any surveys performed by or for us.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Audit and inspect the Restaurant, report on your compliance with the Franchise Agreement and all Brand Standards, and communicate with Restaurant managers and customers.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We periodically may modify Brand Standards, which may accommodate regional or local variations, and these modifications may obligate you to invest additional capital in the Restaurant and/or incur higher operating costs.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You will operate the Restaurant at a specific location that we first must accept.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not develop, maintain, or authorize any website, or user-generated content (including social media pages and content for Facebook, Instagram, TikTok, SnapChat, Pinterest, X (f/k/a Twitter), and other similar social media sites) we have not had the opportunity to approve or have disapproved that mentions or…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
you must spend, beginning 120 days after you open the Restaurant, at least 0.5% of the Restaurant’s weekly Gross Sales to advertise and promote your Restaurant locally (including the costs of sampling and special promotions).
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You must participate in, and comply with the requirements of, our gift card and other customer loyalty programs;
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we establish a Cooperative Program in your area, you and your Restaurant must participate in, and will automatically become a member of (without further action), the Cooperative Program as described below.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Besides Trade Secret Food Products and Branded Products, you currently must buy all of your Restaurant’s equipment and point-of-sale system from our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Besides Trade Secret Food Products and Branded Products, you currently must buy all of your Restaurant’s equipment and point-of-sale system from our designated suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may auto-debit all fees and payments you owe us, our affiliates, or any designated or approved suppliers of Operating Assets, Trade Secret Food Products, Branded Products, Permitted Brands, and other items and services related to the Restaurant’s operation.
Must the franchisee participate in a gift card program?
YesFranchise agreement
You must participate in, and comply with the requirements of, our gift card and other customer loyalty programs;
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Brand Standards may regulate the Restaurant’s minimum staffing levels necessary to meet those Brand Standards, certified manager training, and uniform dress code.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
Besides Trade Secret Food Products and Branded Products, you currently must buy all of your Restaurant’s equipment and point-of-sale system from our designated suppliers.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent, unlimited access to the information the system generates.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge reasonable registration or similar fees for these courses.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
Besides attending these courses, at our request (in our sole discretion) you agree to attend an annual meeting of all JIMMY JOHN’S® Restaurant franchisees at a location we designate.
The filing answers no to 1 question
- Is a minimum grand opening advertising spend required?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
Formal HQ procurement; C-suite sponsor + cross-functional committee + IT/security/legal; often PE-backed.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Jimmy John's
Jimmy John's operates 2,777 restaurants across the United States, with 2,737 of those units franchised and only 40 company-owned. The system grew units by 3.4% year-over-year, adding to a base that already generates an average unit volume of $1,007,437. For software vendors, the addressable market is essentially the entire franchised footprint — 2,737 locations where technology decisions flow from the top. The brand is part of Inspire Brands, and the executive roster listed in the 2026 FDD confirms that technology purchasing authority sits at the corporate level, not with individual franchisees.
The operator footprint reinforces this centralized dynamic. The FDD maps 34 operators across approximately 34 located units, with every single operator falling into the 1-unit band. There are zero multi-unit operators in the 2–9, 10–24, or 25+ brackets. Top states by unit count are New York (4), New Jersey (3), Ohio (3), Illinois (3), and Texas (3). This fragmented operator base means individual franchisees lack the scale to drive independent software procurement, making the HQ relationship the only viable path to system-wide adoption.
Who controls software purchasing
The 2026 FDD lists five executives in Item 1. Two are directly relevant to a software sales process: Yasir Anwar, Chief Technology & AI Acceleration Officer, and Haddon Bennett, Chief Information Security Officer. Paul J. Brown serves as CEO of Inspire Brands, and Darin Dugan is President of Jimmy John's. James North holds the title of Global Brand Ambassador. Any vendor pitching technology into this system should expect security and architecture review led by Bennett and Anwar's teams, with ultimate budget authority resting within the Inspire Brands corporate structure.
Because the brand mandates specific technology systems across all franchised locations, the buying center is narrow. There is no indication of a franchisee technology committee or decentralized purchasing. The decision-maker level is unambiguously HQ.
Mandated and current tech stack
The 2026 FDD mandates four technology systems by name: Signature Systems point-of-sale system, Mobo System (Olo), CMX, and CMS. Signature Systems POS appears twice in the mandated list, underscoring its centrality to operations. Olo's Mobo System handles digital ordering. CMX and CMS round out the required stack, though the FDD does not detail their specific functions.
For vendors, this mandated stack defines the integration landscape. Any new software must either integrate with Signature Systems POS and Olo, or make a compelling case to displace an incumbent. The presence of a Chief Technology & AI Acceleration Officer suggests openness to innovation, but the bar for displacing a mandated system is high. Complementary tools that layer on top of the existing stack — without requiring rip-and-replace — face a lower hurdle.
Procurement, renewals, and timing
The 2026 FDD does not include an Item 8 extract describing procurement or supply chain requirements. Without that disclosure, the designated-supplier versus approved-supplier framework remains unknown. Vendors should anticipate a formal procurement process given the centralized decision-making and the involvement of a Chief Information Security Officer.
Franchise agreements carry an initial term of 10 years. Item 17 outlines renewal conditions: the franchisee must be in full compliance, provide timely notice, maintain or replace the premises, remodel to then-current standards regardless of cost, pay a successor franchise fee, complete training, and sign the then-current franchise agreement and related documents, including a release where state law permits. The renewal term is the shorter of 10 years or the lease term. These renewal events, combined with corporate technology roadmap cycles, are the most likely windows for system-wide software evaluations.
How to read the Jimmy John's FDD
The full 2026 Franchise Disclosure Document is embedded below. It contains the complete Item 1 executive list, Item 11 technology mandates, Item 17 renewal terms, and unit count data cited throughout this page. Reviewing the FDD directly is essential for verifying the scope of mandated systems, understanding any restrictions on approved suppliers, and identifying additional executive contacts not summarized here. For vendors building a ranked target list of franchise systems, FranCloud provides the structured data and filtering to prioritize opportunities like Jimmy John's based on tech stack, unit count, growth rate, and decision-maker concentration.
Questions vendors ask
Jimmy John's, answered from the filing
Technology decisions are centralized under Inspire Brands. Yasir Anwar (Chief Technology & AI Acceleration Officer) and Haddon Bennett (Chief Information Security Officer) are the key executives listed in the 2026 FDD.
The 2026 FDD mandates Signature Systems point-of-sale system, Mobo System (Olo) for digital ordering, CMX, and CMS. These are required across all franchised locations.
The system has 2,777 total units, of which 2,737 are franchised and 40 are company-owned. Year-over-year unit growth is 3.4%.
The 2026 FDD does not disclose a specific procurement or supply chain model in the Item 8 extract provided. The approach to designated versus approved suppliers is not detailed.
Franchise agreements run 10 years. Renewal requires full compliance, a successor fee, and signing the then-current agreement. Contract windows may align with renewal cycles or corporate technology roadmap updates.
The 2026 FDD is filed with state franchise regulators. You can view it directly in the embedded PDF viewer below for full details on technology mandates, fees, and executive contacts.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Jimmy John's files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
34 operators run 34 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit34
Top states by locations
| NY | 4 |
|---|---|
| NJ | 3 |
| OH | 3 |
| IL | 3 |
| TX | 3 |
Ownership
The portfolio behind Jimmy John's
strategic_multibrand of Inspire Brands.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.