Island Fin Poke Company

The vendor opportunity at Island Fin Poke

Island Fin Poke Company is a quick-service restaurant concept headquartered in Florida with 23 total units, 22 of which are franchised and one company-owned. The system reported an average unit volume of $539,106 in its 2024 FDD. Unit count contracted by 8.3% year-over-year, so the total addressable base is small and shrinking slightly. For software vendors, that means every location matters — and the franchisor’s centralized control makes HQ the single point of influence for technology adoption.

The brand’s royalty rate is 5.0% on gross sales, and the initial franchise term runs 10 years. Renewal is available for one additional five-year term, subject to good standing, a $5,000 successor agreement fee, and execution of a general release. The renewal clause also warns that the new franchise agreement may contain materially different terms, which could include updated technology obligations.

Who controls software purchasing

The 2024 FDD lists five executives in Item 1: Mark Setterington (Chief Executive Officer), Peter Setterington (Vice President – Culinary), Kemar Jack (Director of Culinary), Richard Slone (Director of Construction), and Taylor Setterington (Training Manager). No chief information officer, chief technology officer, or dedicated IT role appears. In a system this size, the CEO and VP–Culinary are the most likely decision-makers for software that touches operations, point-of-sale, accounting, or training. Vendors should prepare to engage Mark Setterington directly or through his operational deputies.

Because the franchisor mandates specific technology systems, the buying center is firmly at HQ. Franchisees are not free to choose their own POS or accounting platform, which concentrates vendor conversations at the corporate level.

Mandated and current tech stack

Island Fin Poke’s 2024 FDD mandates two systems by name: Toast POS System by Toast, Inc. and QuickBooks Online by Intuit Inc. These are the only technology vendors disclosed in Item 11. Toast covers the in-store point-of-sale and likely some back-of-house functions, while QuickBooks Online handles accounting. Any software that integrates with or replaces these systems must clear a central evaluation.

No other mandated or recommended technology — such as online ordering, loyalty, scheduling, or inventory management — appears in the FDD. That absence may signal opportunity for vendors in adjacent categories, but it also means the franchisor has not publicly committed to a stack beyond POS and accounting.

Procurement, renewals, and timing

Item 8 of the 2024 FDD contains no extract regarding designated or approved suppliers. Without that disclosure, the procurement model is not publicly defined. In practice, this often means the franchisor evaluates software on a case-by-case basis rather than through a formal approved-vendor program.

Timing a pitch matters. The initial 10-year term and the single five-year renewal create natural inflection points. Franchisees must provide written notice at least six months before the end of their term to qualify for renewal. That six-month window, plus any new unit development cycles, represents the most likely period when the franchisor revisits technology requirements. The $5,000 successor agreement fee and the possibility of materially different terms in the renewal agreement suggest that the franchisor reserves the right to impose new tech mandates at renewal.

How to read the Island Fin Poke FDD

The 2024 Franchise Disclosure Document is the authoritative source for vendor due diligence on Island Fin Poke. Item 1 identifies the executives who control purchasing. Item 11 lists the mandated Toast and QuickBooks Online systems. Item 17 spells out the renewal conditions and the five-year successor term. Item 8, while silent on procurement in this filing, is where a designated supplier program would appear if one existed.

Review the embedded FDD below to verify these details and to check for any updates in subsequent filings. When you are ready to prioritize franchise brands by tech fit, decision-maker accessibility, and unit economics, FranCloud can generate a ranked target list for your software category.