as we may determine in our sole discretion. In addition to your Local Advertising expenditures, you may wish to use Social Media Platforms (defined as web based platforms such as Facebook, Myspace, Tw
From the filings
Island Empanada
Quick service restaurantSoftware purchasing at Island Empanada is controlled by President/CEO Roy Pelaez, supported by VP of Administration Kathleen Pelaez and VP of Development James Stevenson, as listed in the 2023 FDD. The franchise does not mandate any specific technology systems in its disclosure document. With only 9 total units—7 franchised and 2 company-owned—the addressable market is extremely small, making this a niche target for vendors.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5%of gross sales (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
etion. In addition to your Local Advertising expenditures, you may wish to use Social Media Platforms (defined as web based platforms such as Facebook, Myspace, Twitter, LinkedIn, Instagram, TikTok, b
sole discretion. In addition to your Local Advertising expenditures, you may wish to use Social Media Platforms (defined as web based platforms such as Facebook, Myspace, Twitter, LinkedIn, Instagram,
ddition to your Local Advertising expenditures, you may wish to use Social Media Platforms (defined as web based platforms such as Facebook, Myspace, Twitter, LinkedIn, Instagram, TikTok, blogs and ot
e in our sole discretion. In addition to your Local Advertising expenditures, you may wish to use Social Media Platforms (defined as web based platforms such as Facebook, Myspace, Twitter, LinkedIn, I
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisor may also maintain independent access to your Computer System and point-of-sales system in order to inspect your business records.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
must provide Franchisor, at Franchisor’s request, with periodic sales reports signed by you and in the form Franchisor specifies and such other information concerning the Franchised Business which Franchisor may reasonably request, including (i) annual financial reports and operating statements in the form Franchisor…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate currently operates the Island Empanada Distribution Center, which is a System Supplier for many of the products you will sell at your Franchised Business, including empanadas, rice and beans and other side-dishes.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to modify and/or substitute Approved Products or System Suppliers.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1334264Item 8
In 2022, the Island Empanada Distribution Center received $1,334,264 from required purchases by our franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our affiliates may receive rebates, commissions and other benefits from suppliers in relation to items purchased by you and other franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
100Item 8
The purchase of required products from approved sources will represent approximately 100% of your overall purchases in operating the franchise, and about 75% of overall purchases in establishing the franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
Currently, the approval fee is $500 plus any expenses we incur in testing the supplier/supplies.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase or lease any goods, products, equipment or supplies not approved by us, or to purchase such products from a supplier not approved by us, you must first notify us.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Surrender and assign all telephone numbers, facsimile numbers, email addresses, domain names, etc. to Franchisor, in accordance with the Telephone Listing and Internet Authorization Agreement attached as Exhibit E to the Agreement;
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor and its designees have the right to inspect and/or audit your business records at any time during normal business hours, to determine whether you are operating in compliance with the terms of this Agreement and the Operations Manual.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor has the right to change the standards and specifications applicable to the operation of the Franchised Business and the System generally.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
However, once a site is chosen, we must approve it prior to entering into a lease, and we will review the proposed lease to ensure our required terms are included.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not maintain a separate website advertising your Franchised Business, or advertise on the internet in any manner without Franchisor’s prior written consent.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
You must spend a minimum of Five Thousand Dollars ($5,000.00) on advertising in connection with the opening of the Franchised Business (“Grand Opening Advertising”).
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
After the first three months of operation, we require that you spend a minimum of $500 monthly on local advertising, marketing and promotional programs (“Local Advertising”), to be paid to third parties.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must participate in any local or regional advertising cooperative which a majority of franchisees form within a regional or local area may establish, subject to our approval.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You are required to purchase all products, services, supplies, inventory, computer software and hardware (as described in Item 11), equipment and materials required for the operation of the Franchised Business (“Approved Products”) from manufacturers, suppliers or distributors we approve, or from other suppliers who…
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You shall purchase all equipment, inventory and supplies (including, without limitation, paper products, utensils, and other products used in the operation of the Franchised Business) from us or designated or approved suppliers (the “System Suppliers”).
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must purchase and maintain computer hardware, software, point-of sales systems, and other electronic devices (“Computer System”) that meets our specifications from a System Supplier, as set forth in the Operations Manual.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Royalty payments are paid weekly via ACH on each Wednesday for the sales week ending the immediately preceding Sunday.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
6.5 You shall use all materials, ingredients, supplies, paper goods, uniforms, furnishings, signs, equipment, methods of exterior design and construction and methods of production and preparation prescribed by, or that conforms to Franchisor’s standards and specifications.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and maintain computer hardware, software, point-of sales systems, and other electronic devices (“Computer System”) that meets our specifications from a System Supplier, as set forth in the Operations Manual.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We may have independent access to information or data in your computer system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We also have the right to assess you reasonable charges for any supplemental or refresher training we provide (Franchise Agreement – Section 7.3).
The filing answers no to 1 question
- Is there a franchisee advisory council, association or committee?Item 20
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Island Empanada
Island Empanada is a quick-service restaurant concept headquartered in New York. According to its 2023 Franchise Disclosure Document, the system consists of just 9 total units—7 franchised and 2 company-owned. No year-over-year unit growth percentage is disclosed, and no average unit volume (AUV) is reported. For a software vendor, the immediate addressable market is limited to those 7 franchised locations, plus the 2 corporate stores if the franchisor controls purchasing centrally.
The royalty rate is 4.0% of gross sales, and the initial franchise term runs 10 years. Renewal is available for an additional 10-year term provided the franchisee is in good standing, signs the then-current Franchise Agreement (which may contain materially different terms), completes any required remodel, and pays a renewal fee. This renewal structure means that every decade, a small batch of operators may revisit their tech stack—but with only 7 franchised units, the total number of decisions is tiny.
Who controls software purchasing
The 2023 FDD lists three executives in Item 1: Roy Pelaez, President and CEO; Kathleen Pelaez, Vice President of Administration; and James Stevenson, Vice President of Development. In a system this small, the CEO is almost certainly the final decision-maker on any enterprise software purchase, with administrative and operational input from the two VPs. There is no separate CIO, CTO, or procurement officer named in the disclosure. Vendors should direct outreach to Roy Pelaez at the New York headquarters.
No parent company is disclosed; Island Empanada appears to be independently owned. No operator footprint is mapped in our corpus, meaning we have no visibility into multi-unit franchisees who might make their own software decisions independently of the franchisor.
Mandated and current tech stack
The 2023 FDD does not capture any mandated or recommended technology systems. There is no named point-of-sale vendor, no required back-office or inventory platform, and no specified online ordering or delivery integration. This absence of mandates could mean franchisees choose their own tools, or it could simply mean the franchisor has not formalized technology requirements in the disclosure document. Either way, a vendor pitching Island Empanada should be prepared to sell the franchisor on a system-wide standard where none is publicly documented.
Procurement, renewals, and timing
Item 8 of the FDD—which typically outlines procurement obligations, designated suppliers, and rebate arrangements—was not extracted in our data. Without that signal, we cannot confirm whether Island Empanada requires franchisees to buy from specific vendors or whether they operate an open procurement model. This is a critical gap; vendors should review the full FDD directly to understand any purchasing restrictions before building a pitch.
On renewals, Item 17 provides the only concrete timing trigger. Franchisees operating under a 10-year agreement who wish to renew must give notice, sign the current Franchise Agreement (which may differ materially from their original), remodel their location, and pay a renewal fee. With only 7 franchised units and no disclosed growth rate, the number of renewal events in any given year is likely zero or one. There is no indication of a system-wide technology refresh cycle or a scheduled RFP window.
How to read the Island Empanada FDD
The full 2023 Franchise Disclosure Document is embedded below. It was filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise relationship. For software vendors, the most relevant sections are Item 1 (executives and corporate structure), Item 8 (procurement restrictions), Item 11 (franchisor assistance and any mandated technology), and Item 17 (renewal and transfer triggers that open contract windows). Because our extract lacks detail on Items 8 and 11, a direct review of those sections is essential before engaging the buying center.
If you sell software into franchise systems, FranCloud can help you identify and rank targets like Island Empanada based on unit count, growth rate, tech mandates, and decision-maker access.
Questions vendors ask
Island Empanada, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Island Empanada files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Island Empanada’s FDD on file does not disclose a franchisee directory.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.