Haven Hot Chicken Franchising

The vendor opportunity at Haven Hot Chicken

Haven Hot Chicken Franchising is a quick-service restaurant concept headquartered in Connecticut. According to the 2026 Franchise Disclosure Document, the system consists of 9 total units, all of which are company-owned. The number of franchised units is not disclosed in the available data, and year-over-year unit growth percentages are not available. For a software vendor, the immediate addressable market is limited to these 9 locations, though the presence of a Chief Development Officer and Chief Growth Officer on the executive team suggests an appetite for expansion that could increase the unit count over time. The brand charges a 6.0% royalty fee and offers an initial franchise term of 10 years.

Who controls software purchasing

Technology purchasing decisions appear centralized at the headquarters level. The 2026 FDD lists Craig Sklar as the Chief Information Officer, a role that typically owns vendor evaluation and IT procurement. The executive roster also includes Jason Sobocinski and Etkin Tekin as Chief Executive Officers, Thomas Sobocinski as Chief Development Officer, and Robert Latronica as Chief Growth Officer. No multi-unit operator data was found in the corpus, reinforcing the likelihood that all significant software decisions flow through the HQ team rather than a franchisee base. Vendors should direct initial outreach to the CIO's office.

Mandated and current tech stack

The FDD mandates two specific technology systems. Restaurant365 by Restaurant365 is required, likely covering accounting, inventory, and back-office operations. Toast by Toast, Inc. is the mandated point-of-sale platform. No other recommended or mandated systems are named in the extracted data. For vendors selling adjacent solutions—such as labor scheduling, loyalty, or delivery integration—the existing Toast and Restaurant365 footprint represents both an integration requirement and a potential displacement opportunity if the current stack leaves gaps.

Procurement, renewals, and timing

Specific procurement rules from FDD Item 8 were not extracted in the available data, so the designated versus approved supplier model remains unknown. The renewal process, detailed in Item 17, provides a structural window for vendor conversations. Franchisees seeking to renew for an additional 10-year term must provide 180 days' prior written notice, sign the then-current form of Franchise Agreement, and remodel their restaurant to meet current standards. This forced refresh cycle, combined with a new agreement, often triggers re-evaluation of technology vendors. The renewal fee and requirement for personal guarantees from owners further centralize control.

How to read the Haven Hot Chicken FDD

The full 2026 Franchise Disclosure Document is embedded below. It contains the legal and operational disclosures that govern the franchise relationship, including the complete Item 11 technology mandates and Item 17 renewal conditions summarized here. Reviewing the FDD directly is essential for verifying contract terms, understanding the full scope of mandated suppliers, and identifying any additional software requirements not captured in the summary extracts. For a ranked target list of franchise brands matched to your software category, talk to FranCloud.