Haven

Franchise agreement

We have the right to specify the Club-management accounting software you must use.

Item 11

We will have continuous, unlimited, independent access to all operational information on the Computer System, excluding employee or employment-related information.

Franchise agreement

within ten (10) days after the end of each of your fiscal months, a profit- and-loss statement for the Club as of the end of the previous fiscal month and year-to- date; and 2. within thirty (30) days after the end of each of your fiscal years, an unaudited annual profit-and-loss statement and a balance sheet for the…

Item 8

We and our affiliates currently are the designated supplier of the proprietary curriculum you will use in operating your Club, the certain technology software, and branded merchandise.

Item 8

Despite these procedures, we have the right to limit the number of approved suppliers and distributors, designate sources you must use, and refuse your requests for any reason, including because we already have designated an exclusive source (which might be us or our affiliate) for a particular item or service or…

Item 8

In our past fiscal year ending December 31, 2025, neither we nor our affiliates derived any revenue in connection with franchisees’ required purchases.

Item 8

We and/or our affiliates have the right to derive revenue—in the form of promotional allowances, volume discounts, commissions, other discounts, performance payments, signing bonuses, rebates, marketing and advertising allowances, free products, and other economic benefits and payments—from suppliers that we…

Item 8

Collectively, your purchases and leases from us or our affiliates, from designated or approved suppliers, or according to our standards and specifications represent virtually 100% of your overall purchases and leases to establish and then operate the Club.

Item 8

You must pay upon request either our then-current fee or any actual expenses we incur (whichever is greater) to determine whether or not the items, services, suppliers, or distributors meet our requirements and specifications.

Item 8

If you want to purchase or lease any Operating Assets, products, or services from a supplier or distributor we have not yet approved (if we require you to buy or lease the asset, product, or HAVEN CLUB FDD (2026) 27 service only from an approved supplier or distributor), then you must establish to our reasonable…

Franchise agreement

authorize, not interfere with, and assist in the transfer of those numbers and directory listings to us or at our direction

Franchise agreement

(c) any and all consequences if the Computer System is not properly operated, maintained, and upgraded (though we are not responsible for any outages in our proprietary operating software); and (d) independently determining what is required for you to comply (and then complying) at all times with the most current…

Franchise agreement

quality-assurance, customer-satisfaction, “mystery-shop,” consumer- survey, and similar programs, including your using and paying directly (or reimbursing us for) our designated or approved third-party service providers;

Franchise agreement

To determine whether you and the Club are complying with this Agreement, including all Brand Standards, we and our designated representatives and vendors (including “mystery” shoppers) have the right before you open the Club for business and afterward from time to time during your regular business hours, and without…

Item 11

We have the right to modify the Operations Manual periodically to reflect changes in Brand Standards, but those modifications will not alter your fundamental rights or status under the Franchise Agreement.

Item 12

You will operate the Club at a specific location that we have approved.

Item 11

You may not develop, maintain, or authorize your own Social Media.

Item 11

You must spend the minimum amounts we specify, ranging from $25,000 to $35,000, to conduct a public relations and market introduction program for the Club.

Item 11

On a monthly basis, you must spend the greater of $2,000 or 2% of your Club’s monthly Gross Sales (unless a Cooperative votes to spend more), on approved Marketing Materials and advertising, marketing, and promotional programs for the Club (“Local Marketing Spending Requirement”).

Item 8

You must participate in, and comply with the requirements of, our Loyalty Program Media and customer loyalty/affinity and similar programs.

Item 11

If we already have established, or at some point establish, a Cooperative for the geographic area in which your Club is located, you automatically will become a member of the Cooperative and must participate as its governing documents require.

Item 8

You must buy or lease all Operating Assets, products, and services you use or sell at the Club only according to Brand Standards and, if we require, only from manufacturers, suppliers, or distributors we designate or approve

Item 8

You currently must buy or lease all of the Club’s Operating Assets (defined above), point- of-sale and information-technology systems, small-wares, and non-branded merchandise only from suppliers we designate or approve or according to our minimum brand specifications (depending on the item involved).

Item 6

You must authorize us to debit your business checking or other account automatically for the Royalty, Technology Fee, Brand Fund contribution, and other amounts due under the Franchise Agreement or otherwise.

Item 8

You must participate in, and comply with the requirements of, our Loyalty Program Media and customer loyalty/affinity and similar programs.

Item 15

The Club must have on staff at least one fully-trained Operating Principal and one fully- trained Child Development Director (the latter of whom need not have an equity interest in you or the Club).

Item 11

You must obtain and use the computer hardware and software, firmware, network infrastructure, point-of-sale system, computer-related accessories and peripheral equipment, tablets, smart phones, learning management systems, on-line and digital ordering systems, Apps, and other technology we periodically specify (the…

Item 11

We will have continuous, unlimited, independent access to all operational information on the Computer System, excluding employee or employment-related information.

Franchise agreement

You may request additional or repeat training for your Managing Owner, the Operating Principal, and the Club’s Child Development Director at the end of Initial Training if they do not feel sufficiently trained to operate a HAVEN Club.

Item 11

at least one of your representatives (the Managing Owner or another designated representative we approve) must at our request attend an annual meeting of all HAVEN Club franchisees for up to 3 days at a location we designate.