HARAZ COFFEE HOUSE FRANCHISING

The vendor opportunity at Haraz Coffee House

Haraz Coffee House Franchising is a quick-service coffee concept headquartered in Michigan with 17 total units—14 franchised and 3 company-owned—as disclosed in its 2025 Franchise Disclosure Document. The brand reported an average unit volume of $697,069.48 and a 250% year-over-year unit growth rate, signaling an aggressive expansion trajectory. For software vendors, this represents a small but high-growth account: 17 addressable locations today, with a royalty rate of just 4.0% and a 10-year initial franchise term that suggests long-term operator relationships.

The operator footprint is entirely single-unit franchisees. FranCloud mapped 18 operators across approximately 18 located units, with no multi-unit operators. The top states by unit count are Michigan (6), Texas (4), Kentucky (2), Illinois (2), and Tennessee (1). This fragmented ownership structure means any software sale must win over individual franchisees, but the franchisor’s mandate power—discussed below—can streamline adoption.

Who controls software purchasing

According to Item 1 of the 2025 FDD, the sole executive on file is Hamzah Nasser, listed as CEO and Member. No parent company is disclosed, and the brand appears independently owned. With no CIO, CTO, or VP of Operations named, Nasser is the presumed decision-maker for all technology procurement at the HQ level. Vendors should prepare to engage directly with the CEO’s office for any system that requires franchisor approval or integration with the mandated Toast POS.

Because all 18 mapped operators are single-unit franchisees, there is no multi-unit buyer to aggregate demand. This means a top-down sale to HQ is the most efficient path to adoption, assuming the franchisor is willing to mandate or recommend additional systems beyond the point-of-sale.

Mandated and current tech stack

The only technology system mandated in the 2025 FDD is the Toast point-of-sale platform. No other operational software—such as inventory management, labor scheduling, loyalty, or online ordering—is named as required or recommended. This creates a greenfield opportunity for vendors in adjacent categories, provided they can demonstrate compatibility with Toast and value for a high-growth coffee concept.

Vendors should note that the absence of a named tech stack beyond POS does not necessarily mean no other systems are in use; it simply means the franchisor has not disclosed them in the FDD. Discovery calls should probe for existing tools at the unit level, particularly in areas like payroll, accounting, and customer engagement.

Procurement, renewals, and timing

Item 8 of the 2025 FDD contains no extract, meaning the franchisor’s procurement model—whether designated supplier, approved supplier, or open—is not publicly disclosed. This lack of transparency makes it difficult to assess how strictly the franchisor controls vendor selection. However, the existence of a mandated POS suggests a willingness to centralize technology decisions when it serves operational consistency.

Renewal terms, outlined in Item 17, offer a potential entry point. Franchisees can renew for successive 5-year terms provided they are not in default, maintain possession of the location, satisfy payment and reporting requirements, meet current training standards, sign a general release, and pay a renewal fee. Critically, the franchisor may require the franchisee to sign a new Franchise Agreement with materially different terms—including, potentially, new technology mandates. Vendors should monitor renewal cycles and be prepared to engage when franchisees are renegotiating their agreements.

How to read the Haraz Coffee House FDD

The full 2025 Haraz Coffee House Franchise Disclosure Document is embedded below. This PDF contains the legal and financial disclosures that govern the franchise relationship, including Item 11 (franchisor’s obligations) and Item 17 (renewal, termination, transfer). For software vendors, the FDD is the single most important research document—it reveals what the franchisor requires, what it recommends, and where there is room for new technology. Use the viewer to search for specific terms like “software,” “point of sale,” or “technology” to quickly locate relevant sections.

For a ranked target list of franchise brands that match your software category, reach out to FranCloud.