+0.045% units YoYHQ-led decisions

Great Clips

Personal services

Software purchasing at Great Clips is controlled at the franchisor level, with mandated systems covering POS, online check-in, and salon management. The brand operates 4,441 franchised locations, all running on a tightly prescribed tech stack that includes Styleware™, Salondata.com, and Net Check-In™. For vendors selling complementary or replacement tools, the addressable market is the entire system, but the buying center sits with the executive team in Minnesota.

Mandated & recommended tech

The systems vendors compete with

7 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

GREAT CLIPS® Online Resources
Mandatory
Proprietary systemItem 11

Provide you with online access to the GREAT CLIPS® Online Resources

Net Check-In™
Mandatory
Proprietary systemItem 11

Net Check-In is a software product (commonly referred to as “Online Check-In”) customized for use by the GREAT CLIPS® System

point-of-sale system
Mandatory
POSItem 11

In-salon training... to become familiar with... the operation of the point-of-sale system

Salondata.com
Mandatory
Proprietary systemItem 11

The computer software license covers a Styleware™ Software Suite of products including, Styleware™ iPad®, Net Check-In™, Styleware™ Vantage, and Salondata.com

Styleware™ iPad®
Mandatory
Proprietary systemItem 11

Styleware iPad is an iPad-based salon management software developed by ICS for use by the GREAT CLIPS® System to operate GREAT CLIPS® salons.

Styleware™ Software Suite
Mandatory
Proprietary systemItem 11

You must obtain a license to use a suite of computer software from Great Clips’ designated POS software supplier, which is currently Innovative Computer Software (“ICS”). The computer software license

Styleware™ Vantage
Mandatory
Proprietary systemItem 11

The computer software license covers a Styleware™ Software Suite of products including, Styleware™ iPad®, Net Check-In™, Styleware™ Vantage, and Salondata.com

INsite+
Proprietary systemItem 11

The member franchisees of the Co-op administer their own Co-op in accordance with written Co-op Operating Guidelines, which are available to franchisees on INsite+.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderNational 1000+

Formal HQ procurement; C-suite sponsor + cross-functional committee + IT/security/legal; often PE-backed.

VP SalesHead of SalesCROSales Director
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Live signals

Total units
4,441
4,441 franchised
Unit growth YoY
+0.045%
vs prior filing
AUV
$411K
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
5%
national + local
Initial fee
$20K
per unit
Investment range
$188K–$420K
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at Great Clips

Great Clips operates 4,441 franchised hair salons, all of which run on a mandated technology stack. The brand reported average unit volume of $410,783 in its 2026 FDD, with a 6.0% royalty rate. Year-over-year unit growth was 0.045%, indicating a mature, stable system rather than a rapidly expanding one. For software vendors, the opportunity lies in displacing or integrating with existing mandated tools, or in selling ancillary solutions that sit outside the current mandate. The entire system is franchised; no company-owned unit count is disclosed, meaning every location is a potential target if you can win franchisor approval.

Who controls software purchasing

The 2026 FDD lists five executives at the Minnesota headquarters: Raymond L. Barton (Chairman), Rhoda C. Olsen (Vice Chair), Robert D. Goggins (President and CEO), Rachelle M. Johnson (CFO), and Yvonne S. Mercer (COO). Technology procurement decisions are centralized at the franchisor level, given the number of mandated systems. The most likely buying-center contacts for a software pitch are the COO, who oversees operations and the tech that supports them, and the CFO, who controls budget. No separate CIO or CTO is named in the FDD, so initial outreach should target operations and finance leadership.

Mandated and current tech stack

Great Clips mandates a specific set of systems for its franchisees. The Styleware™ Software Suite, Styleware™ Vantage, and Styleware™ iPad® form the core salon management and point-of-sale environment. Salondata.com is also mandated, likely handling reporting or analytics. Net Check-In™ is the required online check-in platform, and GREAT CLIPS® Online Resources rounds out the mandated list. The FDD also references a mandated point-of-sale system generically, without naming a separate vendor, suggesting Styleware may serve that function. INsite+ appears in the tech landscape as well, though its mandate status is less explicit in the extract. Vendors should map their product against this stack to identify gaps or integration points.

Procurement, renewals, and timing

The 2026 FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Similarly, Item 17 renewal signals and the initial franchise term are not disclosed. This lack of visibility makes it difficult to predict contract windows. Vendors should approach Great Clips with a clear value proposition for the franchisor, emphasizing how their tool improves unit economics or operational efficiency across 4,441 locations. Without a published renewal cycle, timing outreach around leadership changes, earnings events, or industry conferences may be the most practical path.

How to read the Great Clips FDD

The 2026 FDD is embedded below. Focus on Item 11 for the full franchisor obligations around technology, Item 1 for executive contacts, and Item 19 for financial performance representations that justify ROI calculations. The document is filed with state franchise regulators and serves as the definitive source for vendor due diligence. For a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize outreach based on tech mandates, unit counts, and decision-maker signals.

Questions vendors ask

Great Clips, answered from the filing

The executive team listed in the 2026 FDD includes President and CEO Robert D. Goggins, CFO Rachelle M. Johnson, and COO Yvonne S. Mercer. Technology decisions likely route through operations and finance leadership.
The FDD mandates Styleware™ Software Suite, Styleware™ Vantage, Styleware™ iPad®, Salondata.com, Net Check-In™, and GREAT CLIPS® Online Resources. A point-of-sale system is also mandated but the vendor is not named.
Great Clips has 4,441 franchised locations. Company-owned units are not disclosed in the 2026 FDD. The brand operates in the personal services segment.
The 2026 FDD does not include an Item 8 procurement extract, so the designated-supplier versus approved-supplier model is not publicly disclosed. Vendors should inquire directly about becoming an approved vendor.
The initial term length and Item 17 renewal signals are not disclosed in the 2026 FDD. Contract windows are unclear without direct engagement. Monitor for leadership changes or tech stack updates.
The 2026 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below to analyze tech mandates, executive contacts, and unit economics directly from the source document.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.