HQ-led decisions

Global Art & Creative

Education

Software purchasing at Global Art & Creative flows through a small HQ team led by Founder/CEO Mahair Goh and Co-Founder Muhammad Ajin Thong bin Abdullah. The franchise currently operates 6 total units (5 franchised, 1 company-owned) and mandates an on-line POS system across its network. With a 5-year initial term and a 15% royalty, the addressable market is tight but concentrated, making direct HQ engagement essential for vendors.

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

on-line POS system
Mandatory
POSItem 11

All of the student and fee collection information will be inputted by you into our on-line POS system.

Live signals

Total units
6
5 franchised
Unit growth YoY
0%
vs prior filing
AUV
Item 19, 2024
Royalty
15%
of gross sales
Ad fund
national + local
Initial fee
$25K
per unit
Investment range
$102K–$154K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Global Art & Creative

Global Art & Creative is a small education franchise based in California with 6 total units—5 franchised and 1 company-owned—according to its 2024 Franchise Disclosure Document. For software vendors, the immediate addressable market is limited to these 6 locations, but the concentration of decision-making at HQ means a single relationship can unlock the entire system. The franchise does not disclose average unit volume (AUV), so revenue-based ROI estimates are not possible from public data. However, the 15% royalty rate and 5-year initial term create a predictable renewal cycle that vendors can track for timing their outreach.

Who controls software purchasing

Software purchasing authority sits at the headquarters level. The 2024 FDD lists Mahair Goh as Founder and CEO, and Muhammad Ajin Thong bin Abdullah as Co-Founder and Head of Training, Research & Development. Soon Seng Wong serves as Manager and Chief Marketing Officer, while Eda Tang heads Administration and International Affairs. Terry Lim is the Franchise Manager. For a vendor selling operational or educational tech, the most direct paths are through the CEO or the Co-Founder overseeing R&D. There is no dedicated CIO or CTO listed, so the buying center is compact and executive-driven.

Mandated and current tech stack

The only technology mandate disclosed in the 2024 FDD is an on-line POS system. No specific vendor is named, and no other operational, marketing, or educational software is listed as mandated or recommended. This suggests the franchise may be open to vendor proposals for complementary tools—such as scheduling, CRM, or learning management systems—provided they align with the existing POS requirement. Vendors should be prepared to explain how their solution integrates with an on-line POS environment.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract detailing procurement restrictions or designated suppliers. This absence means the franchise’s purchasing model—whether it uses designated suppliers, approved suppliers, or an open market—is not publicly defined. Vendors must engage HQ directly to understand procurement requirements. On renewals, Item 17 specifies that franchisees must provide written notice, demonstrate full compliance, sign the then-current form of franchise agreement, and pay a renewal fee. Critically, the renewal contract may contain materially different terms than the original. For software vendors, this means renewal windows are also moments when franchisees may be required to adopt new systems or updated tech standards dictated by the franchisor.

How to read the Global Art & Creative FDD

The 2024 FDD is the most current public disclosure for Global Art & Creative. It provides the legal and operational framework for the franchise, including executive leadership, unit counts, fees, and technology mandates. For software vendors, the key items to review are Item 1 (the franchisor and its executives), Item 11 (the on-line POS mandate), and Item 17 (renewal conditions and term length). Because no Item 8 procurement data is included, vendors should treat the FDD as a starting point and supplement it with direct discovery calls to HQ. The embedded PDF viewer below contains the full document for your analysis.

For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize outreach based on tech mandates, unit counts, and decision-maker access.

Questions vendors ask

Global Art & Creative, answered from the filing

Founder/CEO Mahair Goh and Co-Founder Muhammad Ajin Thong bin Abdullah (Head of Training, R&D) are the key executives. Manager and CMO Soon Seng Wong and Franchise Manager Terry Lim also influence operational tools.
The 2024 FDD mandates an on-line POS system for all franchisees. No specific vendor is named, and no other operational tech mandates or recommendations are disclosed.
The system has 6 total units: 5 franchised and 1 company-owned. No year-over-year unit growth rate is disclosed in the 2024 FDD.
The FDD does not include an Item 8 procurement extract, so the designated vs. approved supplier model is not publicly disclosed. Vendors should inquire directly with HQ.
Initial terms are 5 years. Renewal requires written notice, full compliance, signing the then-current franchise agreement, and paying a renewal fee. Terms may change materially upon renewal.
The 2024 FDD is filed with state franchise regulators. You can review it directly in the embedded PDF viewer below on this page.
Source

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