HQ-led decisions

Furniture Medic

Home services

Software purchasing at Furniture Medic is controlled at the corporate level, with key decision-makers including CEO Chris Gammill and CFO Whit Orians. The franchise currently mandates estimating software, though the specific vendor is not named in the 2025 FDD. With 108 franchised units and no company-owned locations, the addressable market is concentrated among independently operated franchisees following HQ technology directives.

Mandated & recommended tech

The systems vendors compete with

Recommended systems named in Item 11 of the filing — no system-wide mandate locks the door.

Estimating Software
Industry softwareItem 11

some National Accounts may require the use of an estimating software for uploading claims for services you provide to the accounts. If you accept work from these accounts, you will be required to use

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
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Live signals

Total units
108
108 franchised
Unit growth YoY
-14.961%
vs prior filing
AUV
Item 19, 2025
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$87K–$145K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Furniture Medic

Furniture Medic operates 108 franchised locations in the home services sector, with no company-owned units reported in the 2025 FDD. The brand experienced a year-over-year unit decline of 14.96%, which may signal consolidation or churn that creates openings for software vendors offering efficiency or compliance tools. The franchise charges a 7.0% royalty fee and operates on a 5-year initial term. Average unit volume is not disclosed in the most recent FDD, so vendors should size the opportunity based on the unit count and the mandated technology footprint.

Who controls software purchasing

The 2025 FDD identifies the following executives at Furniture Medic’s headquarters: Chris Gammill (CEO and President), Mike Pearce (Chief Development Officer), Whit Orians (Chief Financial Officer), Joseph Davis (Director of Business Development), and Bob Dickson (Brand Leader). For software vendors, the CEO and CFO are the most likely decision-makers for enterprise-level technology adoption, while the Director of Business Development may influence tools that support franchise growth. No operator-level buyers are mapped in our corpus, reinforcing a top-down purchasing dynamic.

Mandated and current tech stack

Furniture Medic mandates estimating software for its franchisees, according to the 2025 FDD. The specific vendor is not named in the available disclosures. No other operational or point-of-sale systems are listed as required. This narrow mandate suggests that franchisees may have discretion over other software categories, but any vendor selling into the system should be prepared to demonstrate how their tool aligns with or enhances the required estimating workflow.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal supplier approval process remains unclear. However, the renewal terms in Item 17 provide a window into contract cycles. Franchisees must give written notice of intent to renew between 6 and 12 months before their 5-year agreement expires. They must also execute the then-current form of Franchise Agreement, which may include materially different commitments, including an increased royalty fee and updated operational standards. This creates a recurring opportunity for software vendors to engage when franchisees are reassessing their tech stack to meet new requirements. A $2,000 renewal fee applies, and franchisees with four or more material breach notices may be denied renewal.

How to read the Furniture Medic FDD

The 2025 Furniture Medic Franchise Disclosure Document is the authoritative source for understanding the brand’s legal, financial, and operational obligations. It is filed with state franchise regulators and available in the embedded viewer below. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training) for technology mandates, Item 8 (restrictions on sources of products and services) for procurement rules, and Item 17 (renewal, termination, transfer, and dispute resolution) for contract cycle insights. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize the right opportunities.

Questions vendors ask

Furniture Medic, answered from the filing

The 2025 FDD lists Chris Gammill (CEO and President), Mike Pearce (Chief Development Officer), Whit Orians (CFO), Joseph Davis (Director of Business Development), and Bob Dickson (Brand Leader) as key executives. Purchasing authority likely rests with the CEO and CFO.
The 2025 FDD mandates estimating software for franchisees. No point-of-sale or other operational systems are specified as required in the available data.
There are 108 franchised locations. No company-owned units are reported. The brand operates in the home services segment, with a 14.96% decline in units year-over-year.
The 2025 FDD does not include an Item 8 procurement extract, so it is unclear whether Furniture Medic uses designated suppliers, approved suppliers, or an open procurement model.
Renewal requires written notice 6 to 12 months before the 5-year term expires. Franchisees must sign the then-current agreement, which may include new tech mandates. The $2,000 renewal fee and conditions suggest periodic review windows.
The 2025 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below. It contains the full legal and operational disclosures for Furniture Medic.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.