From the filings

HQ-led decisions

Furniture Medic

Home services

Software purchasing at Furniture Medic is controlled at the corporate level, with key decision-makers including CEO Chris Gammill and CFO Whit Orians. The franchise currently mandates estimating software, though the specific vendor is not named in the 2025 FDD. With 108 franchised units and no company-owned locations, the addressable market is concentrated among independently operated franchisees following HQ technology directives.

For software vendors selling into US franchise brands.

Live signals

Total units
108
108 franchised
Unit growth YoY
-14.961%
vs prior filing
AUV
Item 19, 2025
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$87K–$145K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
No claims
from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

9%of gross sales (FY2025)

Ongoing fees: 9% of gross sales (FY2025)Royalty 7%, Ad fund 2%. Total 9% of gross sales. Drawn against a 15% reference scale.

15% reference

Royalty 7%Ad fund 2%

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

CorrigoCorrigo
Field serviceItem 6

counts Work work order affiliates for each revenue-producing Order Fee job or inspection that is run through the software or website used for National Accounts, which is currently Corrigo. This Nation

Franchisor behaviours

What the franchisor requires

22 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 8 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have independent access to the information that will be generated or stored in any computer system in your business and there are no contractual limits imposed on our access to such data.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

Franchisee shall, at its expense, submit to FM, within thirty (30) days after request, a complete income statement and balance sheet or copies of the annual and interim financial statements prepared by the auditors or accountants of the Franchisee.

How the franchisor buys

Is there a franchisee advisory council, association or committee?

Yes

Item 11

We have a National Franchise Council consisting of members from various regions of the country.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Franchise agreement

FM reserves the right to require Franchisee to adopt a new operating system.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

0

Item 8

In the fiscal year ending December 31, 2024, we did not earn any revenue from the required purchases of our franchisees.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

We currently receive certain rebates from one of your designated suppliers, Walzcraft, which pays us a 3% commission for sales made to our franchisees.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

20

Item 8

approximately 20% to 40% of your overall purchases in operating a Franchised Business

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you would like to use a supply or equipment source that we have not approved, you must first submit to us information including product specifications, product components, product performance history, product samples, and any other relevant information.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Franchise agreement

Relinquish all interest in and rights to use all telephone numbers, all listings, email addresses, website URLs, and all social media accounts whether or not bearing the Marks (collectively “listings and accounts”) used by the Franchisee in any manner related to the operation of, or applicable to, the Franchised…

Franchise management

Must the franchisee participate in a customer-satisfaction or net-promoter survey program?

Yes

Franchise agreement

Franchisee will utilize the then-current customer survey system with its customers to measure Franchisee’s customer satisfaction with the Franchised Services provided by Franchisee under this Agreement, and to participate in all FM programs designed to review and improve the process of operating the Franchised…

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Franchise agreement

To permit FM or its agents, at any reasonable time, to enter the Franchisee’s business premises for the purpose of conducting quality assurance tests and other inspections

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 11

We may modify the information contained in our Intranet, including the contents of the Operations Manual, from time to time, but the modification will not significantly or materially alter your status and rights under the Franchise Agreement.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Franchise agreement

Franchisee agrees to operate or conduct its Franchised Business from a single location within the Territory from which it may operate as many crews, teams, sales forces and vehicles as desired.

Marketing

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Franchise agreement

Franchisee must spend at least 2% of Gross Sales per quarter on local advertising, promotional and marketing activities in the Territory (the “Minimum Local Advertising Spend”).

Operations

Must the franchisee buy products from a designated distributor?

Yes

Franchise agreement

Franchisee must purchase or lease equipment, products, supplies and services from the supplier(s) FM designates, including but not limited to apparel and promotional items to be used in the Franchised Business.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You must purchase or lease equipment, products, supplies and services from the supplier(s) we designate, including but not limited to apparel and promotional items to be used in your Franchised Business.

Payments

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

You must participate in our current electronic funds transfer and reporting program(s).

People

Does the franchisor require minimum staffing levels or specific roles?

Yes

Franchise agreement

The Franchisee (or its Manager) shall devote a minimum of forty (40) hours per week to the operation of the Franchised Business;

Must employees wear uniforms specified by the franchisor?

Yes

Franchise agreement

The Franchisee and all employees shall, when making sales presentations or providing the Franchised Services, wear the proper FM image attire, including a FM shirt with logo.

Point of sale

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We have independent access to the information that will be generated or stored in any computer system in your business and there are no contractual limits imposed on our access to such data.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

We may charge a reasonable fee for all additional training to offset our costs.

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Item 11

If we host an annual convention of franchisees, you are required to attend the annual convention.

The filing answers no to 4 questions
  • Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
  • Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
  • Is a minimum grand opening advertising spend required?Item 6
  • Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
  2. Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
  3. Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.

The vendor opportunity at Furniture Medic

Furniture Medic operates 108 franchised locations in the home services sector, with no company-owned units reported in the 2025 FDD. The brand experienced a year-over-year unit decline of 14.96%, which may signal consolidation or churn that creates openings for software vendors offering efficiency or compliance tools. The franchise charges a 7.0% royalty fee and operates on a 5-year initial term. Average unit volume is not disclosed in the most recent FDD, so vendors should size the opportunity based on the unit count and the mandated technology footprint.

Who controls software purchasing

The 2025 FDD identifies the following executives at Furniture Medic’s headquarters: Chris Gammill (CEO and President), Mike Pearce (Chief Development Officer), Whit Orians (Chief Financial Officer), Joseph Davis (Director of Business Development), and Bob Dickson (Brand Leader). For software vendors, the CEO and CFO are the most likely decision-makers for enterprise-level technology adoption, while the Director of Business Development may influence tools that support franchise growth. No operator-level buyers are mapped in our corpus, reinforcing a top-down purchasing dynamic.

Mandated and current tech stack

Furniture Medic mandates estimating software for its franchisees, according to the 2025 FDD. The specific vendor is not named in the available disclosures. No other operational or point-of-sale systems are listed as required. This narrow mandate suggests that franchisees may have discretion over other software categories, but any vendor selling into the system should be prepared to demonstrate how their tool aligns with or enhances the required estimating workflow.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal supplier approval process remains unclear. However, the renewal terms in Item 17 provide a window into contract cycles. Franchisees must give written notice of intent to renew between 6 and 12 months before their 5-year agreement expires. They must also execute the then-current form of Franchise Agreement, which may include materially different commitments, including an increased royalty fee and updated operational standards. This creates a recurring opportunity for software vendors to engage when franchisees are reassessing their tech stack to meet new requirements. A $2,000 renewal fee applies, and franchisees with four or more material breach notices may be denied renewal.

How to read the Furniture Medic FDD

The 2025 Furniture Medic Franchise Disclosure Document is the authoritative source for understanding the brand’s legal, financial, and operational obligations. It is filed with state franchise regulators and available in the embedded viewer below. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training) for technology mandates, Item 8 (restrictions on sources of products and services) for procurement rules, and Item 17 (renewal, termination, transfer, and dispute resolution) for contract cycle insights. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize the right opportunities.

Questions vendors ask

Furniture Medic, answered from the filing

The 2025 FDD lists Chris Gammill (CEO and President), Mike Pearce (Chief Development Officer), Whit Orians (CFO), Joseph Davis (Director of Business Development), and Bob Dickson (Brand Leader) as key executives. Purchasing authority likely rests with the CEO and CFO.
The 2025 FDD mandates estimating software for franchisees. No point-of-sale or other operational systems are specified as required in the available data.
There are 108 franchised locations. No company-owned units are reported. The brand operates in the home services segment, with a 14.96% decline in units year-over-year.
The 2025 FDD does not include an Item 8 procurement extract, so it is unclear whether Furniture Medic uses designated suppliers, approved suppliers, or an open procurement model.
Renewal requires written notice 6 to 12 months before the 5-year term expires. Franchisees must sign the then-current agreement, which may include new tech mandates. The $2,000 renewal fee and conditions suggest periodic review windows.
The 2025 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below. It contains the full legal and operational disclosures for Furniture Medic.
Source

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The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

91 operators run 91 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit91

Top states by locations

CA11
TX7
VA5
IL5
NJ5

Ownership

The portfolio behind Furniture Medic

pe_firm of Eagle Merchant Partners.

Sibling brands

Related Home services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.