Aloha KDS Kitchen SoftwareNCR Voyix
MandatoryCurrent Version of Aloha KDS Kitchen Software
+21.739% units YoYHQ-led decisions
Ford's Garage
Quick service restaurantSoftware purchasing decisions at Ford's Garage are controlled at the headquarters level, with key executives including Vice President of Finance Becky Moldenhauer and President William T. Downs III. The franchise currently mandates a specific tech stack featuring NCR Voyix for POS and kitchen systems and Restaurant365 for accounting. With 29 total units and 21.7% year-over-year growth, the addressable market is compact but expanding.
Mandated & recommended tech
The systems vendors compete with
6 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Aloha POS System SoftwareNCR Voyix
MandatoryCurrent Version of Aloha POS System Software
point-of-sale system
Mandatorymaterials related to the operation of the point-of-sale system
Restaurant 365Restaurant365
MandatoryWe will prescribe a standard accounting system (presently, Restaurant 365) in the Operations Manual.
Restaurant 365 Accounting Software PackageRestaurant365
MandatoryCurrent Version of Restaurant 365 Accounting Software Package
The VIN
MandatoryConfidential Operations Manual that lives on The VIN our Franchisee Management System Portal
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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Live signals
Total units
29
28 franchised
Unit growth YoY
+21.739%
vs prior filing
AUV
—
Item 19, 2025
Royalty
5.5%
of gross sales
Ad fund
1%
national + local
Initial fee
$50K
per unit
Investment range
$3.70M–$6.62M
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Ford's Garage
Ford's Garage is a compact but growing quick-service restaurant concept with 29 total units, 28 of which are franchised. The brand posted a 21.7% year-over-year unit growth rate, signaling active expansion. For software vendors, the immediate addressable market is small, but the growth trajectory and HQ-mandated tech stack create a clear path to becoming a system-wide standard. The franchise is independently owned with no parent company on file, meaning decisions are made internally without a larger corporate hierarchy to navigate.
Who controls software purchasing
Purchasing authority sits at the headquarters level. The 2025 FDD lists William T. Downs III as President and Becky Moldenhauer as Vice President of Finance. In a system of this size, the VP of Finance is a critical gatekeeper for any software that touches accounting, operations, or royalty reporting. Partners Marc Brown and Steve Israel, along with Vice President of Franchising & Development David Ragosa, round out the leadership team. Vendors should expect a centralized evaluation process where operational and financial leadership jointly approve new technology.
Mandated and current tech stack
The Item 11 disclosures in the 2025 FDD reveal a tightly prescribed technology environment. Ford's Garage mandates the Aloha POS System Software and Aloha KDS Kitchen Software, both from NCR Voyix. For back-office financials, the system mandates the Restaurant365 Accounting Software Package. An additional system, The VIN, is also listed as a mandated technology. This stack leaves little room for displacement in core POS and accounting, but adjacent categories—such as labor scheduling, inventory management, or guest engagement—may represent greenfield opportunities if they can integrate with the mandated NCR Voyix and Restaurant365 foundation.
Procurement, renewals, and timing
Specific Item 8 procurement restrictions were not extracted in our corpus, but the existence of mandated systems strongly implies a designated supplier model for those categories. The franchise agreement carries a 10-year initial term. Renewal is conditional on factors including capital expenditures to maintain system uniformity, compliance with training requirements, and payment of a renewal fee equal to 50% of the then-current franchise fee. These renewal triggers, combined with the brand's unit growth, suggest that new-store openings and renewal-driven technology refreshes are the most likely windows for vendor engagement.
How to read the Ford's Garage FDD
The 2025 Franchise Disclosure Document provides the legal and operational blueprint for the system. Key sections for technology vendors include Item 11 for mandated systems, Item 8 for procurement restrictions, and Item 17 for renewal and transfer conditions that can trigger technology evaluations. The full document is available in the embedded viewer below. For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize your outreach.
Questions vendors ask
Ford's Garage, answered from the filing
The buying center likely includes Vice President of Finance Becky Moldenhauer and President William T. Downs III. As a small, HQ-controlled system, financial and operational leadership are the primary decision-makers for mandated technology.
The 2025 FDD mandates Aloha POS System Software and Aloha KDS Kitchen Software, both by NCR Voyix. It also mandates the Restaurant365 Accounting Software Package and a system called The VIN.
There are 29 total units, consisting of 28 franchised locations and 1 company-owned unit. This places it in the small, emerging quick-service restaurant segment.
The specific procurement restrictions from Item 8 were not extracted in our corpus. The franchisor mandates specific software systems, suggesting a designated or approved supplier model for those categories.
With a 10-year initial term and standard renewal conditions, contract windows are likely tied to renewal cycles. The 21.7% unit growth rate may also create new-location implementation opportunities more frequently.
The 2025 Franchise Disclosure Document was filed with state franchise regulators. You can read the full document in the embedded PDF viewer below for detailed legal and operational disclosures.
Source
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.