Item 3 Page 12 03/2026 2025, the Court partially granted RBI’s motion to dismiss, dismissing Plaintiff’s CIPA claims as time- barred and trespass to chattels claim for failure to allege any impairment to Plaintiff’s device. The Court granted Plaintiff leave to amend the complaint, and Plaintiff filed an amended complaint on January 29, 2026. The case is in early stages of discovery. We are not a party to this litigation. ADP Direct Poultry Ltd. v. Popeyes Louisiana Kitchen, Inc., Restaurant Brands International, Inc, Restaurant Services Canada, Inc. (RSCI), Amjad Farooq Inc., et. al., Court File No. CV-25-00741914- 0000, Ontario Superior Court of Justice, filed May 29, 2025, amended June 23, 2025.
From the filings
Firehouse Subs
Quick service restaurantSoftware purchasing at Firehouse Subs runs through corporate: Item 11 of the FDD requires an approved POS and back-of-house system, a PCI-compliant managed firewall, and a franchisor-specified reporting and accounting system. The chain operates 1,291 units, 1,249 of them franchised, under FRG and Restaurant Brands International ownership. That scale, paired with hard technology mandates, makes Firehouse Subs a structured vendor target rather than an open one.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
9% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Item 11 Page 43 03/2026 requirements, you must comply with any standards and specifications we develop that are applicable to Web Sites as stated in the Manual or otherwise in writing. We may, at any time, designate the form and content of your Web Site, and you must use any Web Site hosted by us or a third party whom we designate from time to time. We also may charge you a fee for developing, reviewing and approving your Web Site and/or hosting it. You may not use or permit any third party to use any of the Marks in connection with any Internet web site and/or as part of any Internet domain name or electronic mail or home page address, unless such use is expressly approved by us in writing. You may not operate or create a social media site, page or group containing our Marks using tools including Facebook, TikTok, X, YouTube, Instagram, Google, Pinterest, Tumblr, SnapChat, Vine, or other similar tools. We may, at any time, require any such page, site or group be discontinued and deleted. (Franchise Agreement – Section 10).
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee must report Gross Sales and other business information to Franchisor using the format, reporting system and accounting system (the “Accounting System”) that Franchisor requires from time to time.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We and approved third parties for support will have access to your computer network at all times, including any data and information in your POS System and BOH System.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall, at its expense, submit to Franchisor: (i) each Period (as defined below), month or quarter, as determined by Franchisor, within twenty (20) days following the end of each Period, month or quarter of the Term hereof, profit and loss statements with such detail and in a format as Franchisor may…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Approval of a supplier may be conditioned on requirements relating to product quality, frequency of delivery, standards of service and concentration of purchases with one or more suppliers to obtain better prices and service and may be temporary, pending our further evaluation of the supplier.
Is there a franchisee advisory council, association or committee?
YesItem 11
Our affiliate, FSMF, is an association that we have established comprised of FIREHOUSE SUBS® franchisees to advise us on advertising, marketing and promotion (the “Co-op”).
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may change approved suppliers from time to time.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and FRG negotiate with suppliers and manufacturers to receive rebates on certain items you must purchase.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
approximately 30% to 40% of your overall purchases in operating the Restaurant.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
A charge not to exceed the cost and expenses actually incurred by Franchisor to conduct any inspection, including the actual cost of testing, shall be paid by the supplier or Franchisee.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use any item that does not comply with System Standards or is to be purchased from a supplier that has not yet been approved, you must first submit an approval request form, and provide sufficient information, specifications and samples for our determination whether the item complies with System…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
authorize the transfer of such numbers and directory listings to Franchisor or at Franchisor’s direction
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee shall also comply with the then current Payment Card Industry Data Security Standards (PCI/DSS) as those standards may be revised by the PCI Security Standards Council, LLC or successor organization, including (i) implementing (at Franchisee’s expense) all security requirements that the PCI Security…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall, in accordance with such requirements as Franchisor may from time to time prescribe in the Manual, participate in a guest feedback program offered through a third party service provider designated by Franchisor.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Shall grant Franchisor and its agents the right to enter upon the premises of the Franchised Restaurant at any time during ordinary business hours for the purpose of conducting inspections;
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor retains the right to modify, add to, or rescind any requirement, standard, or specification set forth in the Manual in order to adapt the Firehouse Subs System to changing conditions, competitive circumstances, business strategies, business practices, and technological innovations and other changes that…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
When you sign a Franchise Agreement for a FIREHOUSE SUBS® Restaurant, you will be granted a franchise for a specific location that must first be approved by us (the “Site”).
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not, without Franchisor’s prior written consent, operate, create, register or use any domain name, website, Internet site or presence, avatar, online account or username, social media site, page, account, profile or group containing the Proprietary Marks or referencing the Restaurant, including, but…
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must also use the digital platforms and related technology that we provide (e.g., mobile application, website, third party delivery services, and loyalty) and pay us the monthly Digital Technology Fee for such use.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must join and actively participate in the Co-op and sign the membership documents and agreements the Co-Op requires.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase some of these products from suppliers that we approve.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
The Franchise Agreement requires that you purchase or lease and use only such equipment and supplies as we may specify or approve.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
All Royalty and System Fund Contributions applicable to the Gross Sales and other amounts owed under the Franchise Agreement, including interest charges, must be received by us or credited to our account by pre- authorized bank debit before 5:00 p.m. on the 12th day following the issuance of each invoice, or at a…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, install, and use at your Restaurant a POS System provided by a vendor we have approved.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We and approved third parties for support will have access to your computer network at all times, including any data and information in your POS System and BOH System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Refresher $100 per person, per 30 days after Payable if we require a member of Training day. billing. your team to attending refresher training.
The filing answers no to 3 questions
- Is a minimum grand opening advertising spend required?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
The vendor opportunity at Firehouse Subs Franchised outlets grew 3.566% year over year, and the FDD makes a financial performance representation in Item 19. For a software vendor, the read is straightforward: this is a large, HQ-governed system where Item 11 already locks in POS, BOH and network security requirements, and Items 8 and 11 also require the franchisor's reporting and accounting system, approved ordering technology and digital platforms.
Who controls software purchasing Purchasing sits at HQ. Item 11 requires franchisees to buy an approved POS System and back-of-house (BOH) system from an approved vendor, install an approved managed firewall meeting PCI/DSS standards, and use the reporting and accounting system the franchisor requires. The FDD names President Michael Hancock among Firehouse Subs' officers, with parent-level direction from Restaurant Brands International's Executive Chairman Patrick Doyle and CEO Joshua Kobza — the officers a vendor pitching at scale would ultimately need to clear.
Tech named in the FDD, and what is actually required The filing's own words are explicit on hardware: franchisees must purchase and use an approved point-of-sale system and back-of-house system, install a managed firewall between the ISP and in-store equipment, and purchase a high-speed broadband connection so the franchisor and its vendors can freely update menus, recipes and system configuration and pull sales data. Franchisees must also use a manager workstation computer meeting franchisor specifications with a business-licensed anti-virus program, the approved ordering and customer-communication technology, the MIS System, and the franchisor's digital platforms (mobile app, website, third-party delivery services and loyalty).
Procurement, renewals, and timing Item 8 runs an approved-supplier list. Franchisees must buy the in-store mural from Firehouse Subs or its commissioned artist, and must use the MIS System (an annual fee), digital platforms billed through a monthly Digital Technology Fee, and Delivery Guest Support Services from Firehouse Subs; a franchisee can propose an alternate supplier for approval.
How to read the Firehouse Subs FDD The embedded PDF viewer below carries Firehouse Subs' full 2026 Franchise Disclosure Document. Talk to FranCloud for a ranked list of similar quick-service targets by mandate strength and unit count.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Firehouse Subs, answered from the filing
Read the filing itself
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
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Operator footprint
Who runs the locations
15 operators run 15 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Ownership
The portfolio behind Firehouse Subs
Ownership: frg.
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.