Otter
MandatoryOtter (for third party delivery systems)
HQ-led decisions
Figo Franchising
Quick service restaurantSoftware purchasing at Figo Franchising is controlled at the headquarters level, with Managing Member Anissa Nouhi and Franchise Director Elton Zani listed as key executives. The brand currently mandates Otter and QuickBooks by Intuit Inc. across its operations. The total addressable market is small, with only 3 company-owned units and no franchised locations disclosed in the 2026 FDD.
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
QuickBooksIntuit Inc.
Mandatoryaccounting platform, such as QuickBooks
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
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Live signals
Total units
3
0 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$30K
per unit
Investment range
$262K–$656K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Figo Franchising
Figo Franchising operates a small quick-service restaurant concept with a total of 3 units, all of which are company-owned as of the 2026 FDD. The number of franchised units is not disclosed, and year-over-year unit growth is not available. For a software vendor, the immediate addressable market is limited to these 3 locations, with no operator footprint mapped in our corpus. The brand is independently owned, with no parent company on file.
The royalty rate is set at 6.0%, and the initial franchise term runs for 10 years. Average unit volume (AUV) is not disclosed. While the scale is modest, the mandated tech stack creates a clear entry point for vendors offering complementary or replacement solutions.
Who controls software purchasing
According to Item 1 of the 2026 FDD, the key executives at Figo Franchising are Federico Perandin (Member), Anissa Nouhi (Managing Member), and Elton Zani (Franchise Director). In a system of this size, with no franchised operators and all units under company control, software purchasing decisions are centralized at headquarters. The Managing Member and Franchise Director are the most likely points of contact for any vendor pitch. There is no CIO or dedicated technology buyer listed.
Mandated and current tech stack
The FDD explicitly mandates two systems: Otter and QuickBooks by Intuit Inc. Otter is a restaurant operating system, suggesting the brand relies on it for order management, delivery integration, or kitchen operations. QuickBooks handles the accounting function. No other mandated or recommended technology vendors are named in the filing. Vendors selling POS, payroll, inventory, or HR systems should note that these categories appear open, but any pitch must account for integration with the existing Otter and QuickBooks mandates.
Procurement, renewals, and timing
Item 8 of the FDD, which typically outlines procurement restrictions and designated suppliers, did not yield an extract in our corpus. The procurement model—whether designated supplier, approved supplier, or open—is therefore not disclosed. This lack of transparency means vendors should approach with a discovery-first posture.
Renewal terms are outlined in Item 17. Franchisees may obtain up to three additional 5-year successor terms, provided they meet conditions including compliance with all obligations, renovation to then-current standards, and signing the then-current form of franchise agreement along with a general release. With a 10-year initial term and 5-year renewal windows, contract cycles are long. However, given the tiny unit count, purchasing is likely opportunistic rather than tied to a rigid renewal calendar.
How to read the Figo Franchising FDD
The full Figo Franchising Franchise Disclosure Document, filed with state franchise regulators in 2026, is available below. The embedded viewer lets you search Items 1, 8, 11, and 17 directly to verify executive names, mandated technology, procurement rules, and renewal conditions. For software vendors building a target account list, FranCloud can rank this franchise against thousands of others based on tech stack fit, decision-maker accessibility, and unit growth potential.
Questions vendors ask
Figo Franchising, answered from the filing
The FDD lists Managing Member Anissa Nouhi and Franchise Director Elton Zani as key contacts. As a small, HQ-controlled system, purchasing decisions likely route through these individuals.
The 2026 FDD mandates Otter for operations and QuickBooks by Intuit Inc. for accounting. No other mandated or recommended systems are disclosed in the filing.
The system consists of 3 total units, all company-owned. The number of franchised units is not disclosed in the most recent FDD.
The FDD does not include an Item 8 procurement extract. The specific model—whether designated supplier, approved supplier, or open—is not disclosed in the filing.
With a 10-year initial term and renewal options for three additional 5-year terms, contract windows are infrequent. The small unit count suggests ad-hoc purchasing rather than scheduled RFPs.
The FDD was filed with state franchise regulators in 2026. You can read the full document using the embedded PDF viewer below.
Source
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.