The vendor opportunity at Dillon Franchising
Dillon Franchising is a quick service restaurant brand headquartered in Delaware. According to its 2025 Franchise Disclosure Document, the system comprises 5 total units—4 franchised and 1 company-owned. The brand reported 100% year-over-year unit growth, though the absolute base remains very small. For software vendors, the immediate addressable market is limited to these 5 locations. The royalty rate is 6.0% of gross sales, and the initial franchise term runs 10 years. Average unit volume is not disclosed in the most recent FDD.
Who controls software purchasing
The 2025 FDD identifies Manishkumar Patel as the agent for service of process. No other executives, technology leadership, or buying-center roles are listed in the filing. Without a named CIO, VP of Technology, or operations lead, the purchasing path for software is opaque. Vendors should anticipate that the individual handling legal and administrative correspondence may also be the gatekeeper for operational decisions, but this is not confirmed by the document. The ownership structure appears independent, with no parent company on file.
Mandated and current tech stack
The FDD does not capture any mandated or recommended technology systems. There are no named POS providers, back-office platforms, or digital ordering vendors disclosed in the filing. This absence of a prescribed tech stack could signal an open environment where franchisees select their own tools, or it may simply reflect a lack of disclosure. Vendors should approach the brand prepared to demonstrate value from a greenfield position, as no incumbent systems are identified at the franchisor level.
Procurement, renewals, and timing
Item 8 of the FDD, which typically details whether franchisees must purchase from designated suppliers or may use approved alternatives, yielded no extractable signal. The procurement model is therefore unknown. On renewals, Item 17 states that a franchisee in good standing may add two successor terms of five years each, but must sign the then-current franchise agreement, which may include materially different terms—including higher royalty and advertising contributions. With the brand doubling its unit count in the past year, new franchise agreements are being signed, potentially opening windows for software evaluation at new locations.
How to read the Dillon Franchising FDD
The 2025 Dillon Franchising FDD is the primary source for understanding the legal and operational constraints that shape software purchasing. Key items for vendors include Item 8 (procurement restrictions), Item 11 (franchisor assistance and required purchases), and Item 17 (renewal and transfer conditions). Because the brand does not disclose a mandated tech stack, vendors should scrutinize Item 11 for any general equipment or technology obligations. The full document is embedded below for your review. When you are ready to prioritize franchise brands by vendor fit, FranCloud can help you build a ranked target list.