QuickBooks
equired. We reserve the right to for services. The charge this fee directly in the DELTA CROWN™ Franchise Disclosure Document | 2025 Type of Fee1 Amount Due Date Remarks software, Quickbooks future. O
From the filings
HQ-led decisions
Delta Crown
Personal servicesSoftware purchasing at Delta Crown is controlled at the headquarters level, where the executive team, including CEO Meg Roberts and COO Kristin Kidd, oversees technology decisions. The brand currently mandates POS software, creating a clear entry point for vendors with compliant solutions. The addressable market is limited to 1 company-owned unit, as the franchised unit count is not disclosed in the most recent FDD.
For software vendors selling into US franchise brands.
Live signals
Total units
1
0 franchised
Unit growth YoY
—
vs prior filing
AUV
$465K
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
0%
national + local
Initial fee
$50K
per unit
Investment range
$367K–$543K
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have the right to independently access all information and financial data recorded by the system for daily polling, audit and sales verification.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 17
Within 30 days following the end of each fiscal quarter, you shall provide to Franchisor a copy of your profit and loss statements prepared according to generally accepted accounting principles and which accurately reflect your financial information for the period requested by Franchisor.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We have the right, under the Franchise Agreement, to change the standards and specifications applicable to operation of the franchise, including standards and specifications for Approved Services and Products, equipment, signs, furnishings, supplies, fixtures, inventory, computer systems (hardware, software…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
As of our fiscal year ended December 31, 2025, we derived $0, or 0% of our total revenue of $0, as a result of required franchisee purchases or leases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
60Item 8
We estimate that substantially all of your expenditures for leases and purchases in establishing your Salon and approximately 60% to 80% of your total annual operating expenses on an ongoing basis will be goods and services which are subject to sourcing restrictions (that is, for which suppliers must be approved by…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to purchase products from a supplier other than our approved suppliers, you must submit a written request to us for approval of the proposed supplier, together with any evidence of conformity with our standards and specifications as we may reasonably require or will request the supplier itself to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
the changing of and assigning to Franchisor of, the telephone numbers
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 17
Accordingly, you agree that you will cause the Salon to meet or exceed, at all times, all applicable security standards developed by the Payment Card Industry Standards Council or its successor, the standards set by applicable privacy laws and regulations, and other regulations and industry standards applicable to…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 17
Franchisor shall have the right to enter upon the Salon premises during regular business hours to inspect the Salon for quality assurance purposes.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
You acknowledge that the System, Franchisor’s Confidential Operations Manuals and the Manuals, and the products and services offered by the Franchised Business may be modified, (such as, but not limited to, the addition, deletion, and modification of operating procedures, products and services) from time to time by…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 17
Franchisor will approve or refuse to approve a proposed site within 30 days after the receipt of these documents and any additional information as Franchisor may reasonably require.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You are not permitted to have any independent website, domain, landing page, microsite or social media identity that is not part of DELTA CROWN™ managed, controlled, described or
Is a minimum grand opening advertising spend required?
YesItem 11
Beginning with two months prior to opening and continuing for the first 12 full months of operation, you must spend a minimum of $2,000 per month during the first 12 full months of operation on approved marketing and promotional activities in your market area.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Afterwards and for the remainder of the term of the Franchise Agreement, you must spend at least $2000 per month on approved marketing and promotional activities in your market area.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 17
You shall participate in and offer to your customers: (a) all customer loyalty and reward programs; and (b) all contests, sweepstakes, and other prize promotions; which Franchisor may develop from time to time.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase from us, an affiliate or our designated suppliers, all products and supplies needed to provide Salon services including all service integrity supplies, such as hair extensions, hair beads, hair products, color, adhesives.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase the POS computer hardware and software system from our approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 17
I (we) hereby authorize CROWN EXTENSION BAR, LLC (“Company”) to make regular and occasional ACH withdrawals from my (our) account at the financial institution named below.
Must the franchisee participate in a gift card program?
YesItem 17
Presently, we utilize a decentralized gift card program and require you to participate per the terms detailed in the Manuals.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 17
The Salon must be supervised by a General Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 17
You shall cause all employees and/or independent stylists, while working at the Salon, to: (a) abide by the uniform requirements and policies set forth in the System standards, Uniform Guidelines and other specifications as Franchisor may designate from time to time
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase the POS computer hardware and software system from our approved suppliers.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have the right to independently access all information and financial data recorded by the system for daily polling, audit and sales verification.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may make available additional courses, seminars, and other training programs as we consider appropriate.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 17
You or your representative are required to attend, no more than annually, any designated convention, regional meeting or annual training meeting.
The filing answers no to 2 questions
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
- Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.
The vendor opportunity at Delta Crown
Delta Crown operates in the personal services segment with a single company-owned unit, headquartered in Texas. For software vendors, the immediate addressable market is this one location, which reported an average unit volume (AUV) of $464,785.81 in the most recent Franchise Disclosure Document (FDD), filed in 2026. The brand pays a 6.0% royalty, though the initial franchise term length is not disclosed. Year-over-year unit growth data is also unavailable, making it difficult to project near-term expansion. Despite the small footprint, the mandated POS requirement signals an active technology need at the corporate level.
Who controls software purchasing
Purchasing authority rests with the headquarters team. The FDD lists Meg Roberts as Chief Executive Officer and President, and Kristin Kidd as Chief Operating Officer for Head to Toe Brands, suggesting these executives are the primary decision-makers for any software evaluation. No separate Chief Information Officer or technology-specific role is identified. Board members Jordan LaJoie and Aakeem Andrada may also influence strategic vendor choices, but day-to-day procurement likely flows through Roberts and Kidd. Vendors should prepare concise, value-driven pitches that speak to operational efficiency at a single-unit, founder-led operation.
Mandated and current tech stack
Delta Crown mandates POS software across its system. The FDD does not name the specific vendor or system, leaving an open question for vendors who can offer compliant, personal-services-oriented point-of-sale solutions. No other mandated or recommended technology systems—such as scheduling, CRM, or payroll—are mentioned in the document. This narrow mandate means the POS is the critical integration point, and any adjacent software would need to demonstrate seamless compatibility.
Procurement, renewals, and timing
The procurement model is not described in the FDD. Item 8, which typically outlines designated suppliers, approved suppliers, or open purchasing, contains no extract. Similarly, Item 17 does not provide renewal or termination conditions, and the initial term length is not stated. This lack of transparency means vendors cannot rely on predictable contract cycles. Engagement should be proactive and relationship-based, focusing on the immediate operational pain points of a single-unit business.
How to read the Delta Crown FDD
The 2026 Delta Crown FDD is the primary source for understanding the brand's obligations, technology mandates, and executive structure. It is filed with state franchise regulators and available for review in the embedded viewer below. Key sections for software vendors include Item 1 (executive team), Item 11 (mandated POS), and Item 19 (financial performance, showing the $464,785.81 AUV). Because franchised unit counts and operator footprints are not mapped in our corpus, the FDD remains the definitive record. For a ranked target list of franchise brands aligned to your software category, FranCloud can help you prioritize outreach.
Questions vendors ask
Delta Crown, answered from the filing
The executive team, led by CEO Meg Roberts and COO Kristin Kidd, controls purchasing. No dedicated CIO or CTO is listed in the FDD, so initial outreach should target these senior leaders.
Delta Crown mandates POS software for its operations. The specific vendor or system name is not disclosed in the 2026 FDD.
The system totals 1 unit, which is company-owned. The number of franchised units is not disclosed in the FDD.
The procurement model is not detailed in the FDD. Item 8 does not provide an extract on designated or approved suppliers, so the process remains unclear.
Contract renewal timing cannot be determined. The initial term length and Item 17 renewal conditions are not disclosed in the 2026 FDD.
The Delta Crown FDD is filed with state franchise regulators in 2026. You can read the full document using the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Delta Crown files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
No franchisee network yet. Delta Crown’s latest FDD reports no franchised locations.
Ownership
The portfolio behind Delta Crown
strategic_multibrand of Head to Toe Brands.
Sibling brands
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.