Delah Coffee

The vendor opportunity at Delah Coffee

Delah Coffee is a quick-service restaurant brand based in California with a total footprint of 6 units—3 company-owned and 3 franchised—according to its 2026 Franchise Disclosure Document. For software vendors, this is a micro-cap account. The total addressable unit count is 6, and year-over-year unit growth is not disclosed in the most recent FDD. Average unit volume (AUV) is also not reported, which is common for emerging franchisors. The royalty rate is 4.5% of gross sales. There is no parent company on file; Delah Coffee appears to be independently owned.

Vendors evaluating this account should weigh the small current footprint against the potential for early-stage lock-in if the system scales. The chain has already standardized on a mandated POS, which signals a top-down technology governance model.

Who controls software purchasing

Software purchasing authority sits at headquarters. The FDD lists two executives in Item 1: Majed Jahamee, Chief Executive Officer, and Omar Jahamee, District Manager and Franchisee Trainer. No CIO, CTO, or VP of IT is named. In a system this small, the CEO is the likely final decision-maker for any software evaluation, with the District Manager influencing operational tool selection. Vendors should direct outreach to Majed Jahamee and expect a lean, founder-led buying process rather than a formal RFP cycle.

Mandated and current tech stack

Delah Coffee mandates Toast by Toast, Inc. as its point-of-sale system across all locations. This is the only technology vendor explicitly named in the FDD. No additional mandated or recommended systems—such as payroll, inventory management, online ordering, or loyalty platforms—are disclosed. For vendors selling complementary or competitive solutions, the Toast mandate is the critical integration point. Any software that does not integrate cleanly with Toast will face an uphill battle.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Similarly, Item 17 renewal terms and the initial franchise term length are not disclosed in the 2026 filing. Without these data points, vendors cannot map contract windows or renewal cycles. In practice, with only 6 units, software decisions are likely made on an as-needed basis rather than on a predictable calendar.

How to read the Delah Coffee FDD

The full 2026 Delah Coffee Franchise Disclosure Document is embedded below. Software vendors should focus on Item 1 for executive names and titles, Item 11 for the franchisor’s obligations regarding technology and mandated systems, and Item 8 for any procurement restrictions that may surface in future filings. Because this is an early-stage franchisor, the FDD is relatively lean, and many fields that mature franchisors populate—such as AUV, term length, and renewal conditions—are not yet disclosed. For a ranked target list of franchise systems matched to your software category, reach out to FranCloud.