Mandated tech stack

Deka Lash

Personal services

Deka Lash is a 124-unit personal-services franchise headquartered in Pennsylvania, with all locations franchised. The most recent FDD (2025) does not disclose a named IT or procurement executive, so vendor outreach typically starts with the franchisor’s leadership team. The chain mandates Intuit QuickBooks for financial management, and with a 6% royalty on $280,909 average unit volume, the addressable market for complementary software is concentrated at the franchisee level.

Live signals

Total units
124
124 franchised
Unit growth YoY
-4.615%
vs prior filing
AUV
$281K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$60K
per unit
Investment range
$286K–$461K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Deka Lash

Deka Lash operates 124 franchised studios offering eyelash extension and brow services. The brand’s 2025 FDD reports an average unit volume of $280,909 and a 6% royalty rate. For software vendors, the immediate addressable market is 124 franchisee-owned locations, though year-over-year unit count declined by 4.6%. The franchisor is based in Pennsylvania, and the FDD does not disclose any company-owned units, meaning every location is a potential independent software buyer.

Who controls software purchasing

The 2025 FDD does not name a chief information officer, VP of technology, or procurement lead. In systems without a disclosed IT buyer, software decisions often sit with the franchisor’s operations or finance leadership at HQ, while individual franchisees retain autonomy over tools not explicitly mandated. Vendors should prepare to engage both the franchisor for any system-wide endorsement and the franchisee base for direct sales.

Mandated and current tech stack

The only technology mandate disclosed in the 2025 FDD is Intuit QuickBooks for accounting. No point-of-sale, customer relationship management, scheduling, or payroll platform is required by the franchisor. This creates an open field for vendors in categories like POS, booking, payroll, and marketing automation, though any solution must integrate with or complement QuickBooks to gain traction with franchisees.

Procurement, renewals, and timing

Item 8 of the 2025 FDD does not contain a procurement extract, so the franchisor’s stance on designated versus approved suppliers is not publicly documented. Item 17 outlines renewal conditions: franchisees must be in good standing, provide notice 3 to 6 months before the initial 10-year term expires, sign a general release, and execute a new franchise agreement that may contain materially different terms. These renewal windows are natural triggers for software evaluation, as operators reassess their tech stack when committing to a new term.

How to read the Deka Lash FDD

The 2025 Franchise Disclosure Document is filed with state franchise regulators and contains the legal and financial disclosures that govern the Deka Lash system. Key sections for software vendors include Item 11 (franchisor’s obligations) for tech mandates, Item 8 (restrictions on sources of products and services) for procurement rules, and Item 17 (renewal, termination, transfer) for contract cycle intelligence. The embedded viewer below provides the full text. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Deka Lash, answered from the filing

The 2025 FDD does not name a specific IT or procurement executive. Vendor inquiries should be directed to the franchisor’s leadership at the Pennsylvania headquarters.
The 2025 FDD mandates Intuit QuickBooks for accounting. No POS, CRM, or operational platform mandate is disclosed in the filing.
The 2025 FDD reports 124 franchised units. Company-owned units are not disclosed. Year-over-year unit growth was -4.6%.
The 2025 FDD does not include an Item 8 procurement extract, so whether the system uses designated suppliers, approved suppliers, or an open model is not disclosed.
Franchise agreements run 10 years. Renewal requires notice 3–6 months before expiration and signing a new agreement, creating natural evaluation windows for replacement or add-on software.
The 2025 FDD is filed with state franchise regulators. You can review it using the embedded PDF viewer below.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.