es for continued use of our specified system are currently included in your credit card processing fees. You must also obtain and use our designated accounting software, currently Quickbooks Online, f
From the filings
Cupbop
Quick service restaurantSoftware purchasing decisions at Cupbop are controlled by its small headquarters team in Utah, led by CEO Junghun Song and COO Dok Kwon. The franchise currently mandates QuickBooks and QuickBooks Online by Intuit Inc. across its system. With 59 total units and 11.1% year-over-year unit growth, vendors have a compact but expanding addressable market to pitch.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
d operate its own website, social media website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twit
, social media website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twitter, Instagram, Pinterest
dia website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twitter, Instagram, Pinterest and YouTub
velop and operate its own website, social media website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Ye
n website, social media website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twitter, Instagram,
its own website, social media website, mobile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twitter, Insta
obile application, or other similar application in connection with your Cupbop Restaurant, including, but not limited to, TikTok, Facebook, Yelp, Twitter, Instagram, Pinterest and YouTube that in any
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must also obtain and use our designated accounting software, currently Quickbooks Online, from our designated vendor.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We also require that you have high-speed internet access in your Restaurant so we will have independent access to information contained in your point-of-sale system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee agrees to give Cupbop in the manner and format that Cupbop prescribes from time to time: i. on or before the 10th day of each month, a report on the Restaurant’s Gross Sales during the preceding calendar month; ii. within twenty-eight (28) days after the end of each calendar month, the operating…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You are required to purchase our proprietary, specially-formulated and produced sauces and marinades (which are used in numerous of our menu items that you will be required to offer), proteins, and branded paper products (including bowls and cups) from Cupbop Co.
Is there a franchisee advisory council, association or committee?
YesFranchise agreement
Franchisee agrees to participate actively in any Cupbop National or Regional Advisory Franchisee Council (“Council”) that Cupbop designates.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to add or remove approved suppliers for any item that you are required to purchase, including our proprietary items.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
36920Item 8
For the year ended December 31, 2024, our affiliate, Cupbop Co. had revenue of $36,920 from the sale of products to our franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
22Item 8
approximately 22 to 33% of your total purchases in connection with operating your business in the future.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
A charge not to exceed the reasonable cost of the evaluation and testing is required to be paid by the franchisee whether or not the supplier is approved.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like us to approve a different supplier, you are required to submit to us a written request to approve a proposed supplier together with such information as we may reasonably require, including financials, total sales figures, written references, etc.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee agrees to notify the telephone company and all telephone directory publishers (both web-based and print) of the termination or expiration of Franchisee’s right to use any telephone, facsimile, or other numbers and telephone directory listings associated with any Mark; to authorize, and not to interfere…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
To determine whether Franchisee and the Restaurant are complying with this Agreement and all System Standards, Cupbop and its designated agents or representatives (including “mystery” or “secret” shoppers) may at all times and without prior notice to Franchisee: i. inspect the Restaurant and participate in its normal…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Cupbop may modify the Brand Standards Manual periodically to reflect changes in System Standards.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We must approve the site selected by you.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee may not develop, maintain, or authorize any Website, social media account or user-generated content that mentions or describes Franchisee or the Restaurant or displays any of the Marks.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee must spend at least Ten Thousand Dollars ($10,000) to advertise and promote the Restaurant during its first ninety (90) to one hundred twenty (120) days of operation.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Restaurants are currently required to spend a minimum of 0.5% of your monthly Gross Sales on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 6
Notwithstanding the foregoing, you must participate in any gift or loyalty program designated by us and to implement such changes as we designated related to such program(s).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If the Restaurant is within the territory of an existing Cooperative at the time Franchisee is open for business, Franchisee will immediately become a member of such Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You are required to obtain products from us, our affiliates, or from sources we approve or according to our specifications, as outlined below.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Franchisee agrees to purchase or lease approved brands, types, or models of furniture, fixtures, equipment, and signs only from suppliers Cupbop designates or approves (which may include or be limited to Cupbop and/or its
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may auto-debit all fees and payments you owe us and our affiliates using the account you specify.
Must the franchisee participate in a gift card program?
YesItem 6
Notwithstanding the foregoing, you must participate in any gift or loyalty program designated by us and to implement such changes as we designated related to such program(s).
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Each location of the business must be directly supervised “on-premises” by you, your Cupbop Franchise, LLC 28 2025 Franchise Disclosure Document 4924-5240-2521 Managing Owner or a General Manager who has successfully completed our training program and has been approved by us.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee agrees to display the Marks prominently as Cupbop prescribes at the Restaurant and on vehicles, uniforms, forms, advertising, supplies, and other materials Cupbop designates.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees to obtain and use the computer hardware and/or software Cupbop specifies, including a point-of-sale system, accounting system, dedicated telephone and power lines, printers, and other computer-related accessories and peripheral equipment (the “Computer System”).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We also require that you have high-speed internet access in your Restaurant so we will have independent access to information contained in your point-of-sale system.
The filing answers no to 2 questions
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 6
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Cupbop
Cupbop operates 59 quick-service restaurants, with 29 company-owned and 30 franchised units. The brand posted an 11.1% year-over-year unit growth rate, signaling active expansion. Average unit volume sits at $658,208, and franchisees pay a 6.0% royalty on a 10-year initial term. For software vendors, the addressable market is compact but growing, with a headquarters that appears to centralize technology decisions.
Who controls software purchasing
The leadership team listed in the 2025 FDD includes Junghun Song as Chief Executive Officer and Dok Kwon as Chief Operating Officer. These two executives are the most likely final decision-makers for enterprise software purchases. Marketing Director Yeiri Kim and Vice President of Franchise Mike Penn are additional stakeholders who may influence or initiate evaluations for marketing technology and franchise operations tools. Director Kevin Santiago rounds out the named HQ team. The operator footprint shows four mapped operators, none of whom are multi-unit, across approximately four located units, all in Utah. This suggests franchisees have minimal independent purchasing power, reinforcing a top-down, HQ-driven procurement model.
Mandated and current tech stack
The 2025 Franchise Disclosure Document mandates QuickBooks and QuickBooks Online by Intuit Inc. for accounting. No other technology systems—point-of-sale, payroll, scheduling, or inventory—are named as mandated or recommended in the filing. This represents a greenfield opportunity for vendors in categories outside of accounting. A pitch to Cupbop should acknowledge their existing Intuit relationship while positioning complementary or replacement solutions that integrate with QuickBooks.
Procurement, renewals, and timing
Item 8 of the FDD does not provide an extract detailing procurement requirements, so the designated supplier or approved supplier structure remains unknown. Vendors should inquire directly about any preferred vendor programs during initial outreach. The franchise agreement renewal terms are clearer: a franchisee may acquire a successor franchise for an additional 10-year term by providing notice between 180 and 220 days before expiration, maintaining their premises, remodeling to current standards, and paying a successor fee. The agreement explicitly states that the new contract may contain materially different terms, which could include updated technology mandates. This renewal window is a strategic moment for vendors to introduce new systems that align with remodel and re-imaging requirements.
How to read the Cupbop FDD
The full 2025 Cupbop FDD is available below. Review Item 11 to confirm the current mandated technology list, Item 1 for the latest executive roster, and Item 17 for the precise renewal conditions that govern franchisee obligations. The document is filed with state franchise regulators and serves as the definitive source for vendor due diligence. For a ranked target list of franchise brands that match your software category, FranCloud can help.
Questions vendors ask
Cupbop, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Cupbop files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
4 operators run 4 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| UT | 4 |
|---|
Ownership
The portfolio behind Cupbop
unknown of cupbop co gold light holdings llc mak holdings.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.