QuickBooks
Mandatorycan be your smart phone or tablet), (b) either Fare Harbor or Peek Pro, web-based applications used for bookings and credit card processing, (c) Squarespace (website builder), (d) Quickbooks, a web-ba
From the filings
+12.766% units YoYHQ-led decisions
Cruisin' Tikis
Personal servicesSoftware purchasing at Cruisin' Tikis is controlled at the franchisor level, with multiple systems mandated for all franchisees. The brand currently operates 106 franchised units and mandates Fare Harbor, Peek Pro, QuickBooks, and Squarespace. This creates a captive, addressable market of 106 locations for vendors whose tools complement or replace elements of that stack.
For software vendors selling into US franchise brands.
Live signals
Total units
106
106 franchised
Unit growth YoY
+12.766%
vs prior filing
AUV
—
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$20K
per unit
Investment range
$83K–$124K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FareHarbor
ime to time (the “Computer System”). The Computer System currently consists of (a) an internet-enabled device you already own (which can be your smart phone or tablet), (b) either Fare Harbor or Peek
Peek Pro
e “Computer System”). The Computer System currently consists of (a) an internet-enabled device you already own (which can be your smart phone or tablet), (b) either Fare Harbor or Peek Pro, web-based
Squarespace
bled device you already own (which can be your smart phone or tablet), (b) either Fare Harbor or Peek Pro, web-based applications used for bookings and credit card processing, (c) Squarespace (website
Yelp
territory granted to other franchisees without our prior written approval, (ii) list your Business with the online directories and subscriptions we periodically prescribe (such as Yelp® or Google®), (
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
You must obtain, use, and maintain the functionality of the integrated computer hardware and software system, including an integrated computer-based point-of-sale system, that we designate or approve from time to time (the “Computer System”).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
We will have independent access to data, and there shall be no contractual limitations on our right to access to such data.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You must at your own expense establish and maintain a transactional, bookkeeping, accounting, and recordkeeping system conforming to the System Standards and, where we require the use of outside resources, using only approved Vendors.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
In some cases, there may be a single approved or designated supplier, and that supplier may be us or our affiliate.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We may, without restriction, modify specifications for, and components of, the Computer System, and those modifications might require you, at your expense, to purchase, lease, or license new or modified computer hardware or software and to obtain service and support for the Computer System regardless of whether those…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
836639Item 8
our affiliate, Cruisin’ 13 Cruisin’ Tikis International, Inc. 2024 Franchise Disclosure Document 1313.001.007/399457.5 Tikis Builders, derived $785,889 in revenue from sales of goods and services to our franchisees, and (iii) Cruisin’ Tiki Logistics, LLC derived $50,750 in revenue from sales of goods and services to…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
75Item 8
We estimate that 95% to 100% of your initial investment and 75% to 85% of your ongoing expenditures will be directed to purchase products and services that will be restricted by us in some manner.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
If you ask us to approve, and we agree to evaluate, a specific vendor, we may require you to reimburse us the costs we incur in evaluating that vendor.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You must seek our written approval if you want to purchase or use any Operating Asset which has not been specifically approved by us in writing or purchase an Operating Asset from a supplier which has not been specifically approved by us in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You agree that, as between us and you, we have the sole rights to, and you hereby assign to us, all telephone numbers, facsimile numbers, directory listings and any other type of contact information that you use in the operation or promotion of your Business (“Contact Identifiers”).
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You agree to participate in and request your customers to participate in any surveys performed by or for us.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We and our representatives may at all times and without prior notice to you (including prior to granting you a successor franchise as described in Section 13 below), inspect, photograph, observe and videotape your Business and Vessels;
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Subject to our right to modify the Manual and System Standards, this Agreement may not be modified except by a written agreement signed by our and your duly-authorized officers.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You are required to secure and maintain a dock (your “Dock”) for each of your Cruisin’ Tikis Vessels at a location we approve and that meets our System Standards within the Designated Territory approved by us.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Except as provided above, or as approved by us in writing or in the Manual, you may not develop, maintain or authorize any website, domain name, email address, social media account, other online presence or presence on any electronic, virtual, or digital medium of any kind (“Online Presence”) that mentions your…
Is a minimum grand opening advertising spend required?
YesItem 11
In addition to your other advertising obligations, you must conduct an approved grand opening advertising program for your Business to take place leading up to when you begin operating your 1st Cruisin’ Tikis Vessel.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You agree to use only those suppliers, manufacturers, vendors, distributors, and producers (collectively, the “Vendors”) that we approve, designate or authorize to provide goods and services sold from, used in, or relating to the operation of your Business.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
You agree to use only those suppliers, manufacturers, vendors, distributors, and producers (collectively, the “Vendors”) that we approve, designate or authorize to provide goods and services sold from, used in, or relating to the operation of your Business.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We will designate from time to time the manner in which payments are to be made to us, which may include electronic funds transfers from your designated bank account.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
You must obtain, use, and maintain the functionality of the integrated computer hardware and software system, including an integrated computer-based point-of-sale system, that we designate or approve from time to time (the “Computer System”).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Your Computer System will enable you to collect information about customer work orders and inventory, and we will have the ability to access your computer and that information.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
integrated computer-based point-of-sale system and technology maintenance and support contracts, that we designate or approve from time to time (the “Computer System”).
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may conduct annual meetings of Cruisin’ Tikis franchise owners and provide refresher training programs from time to time at a location that we determine.
The filing answers no to 5 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee participate in a gift card program?Franchise agreement
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at Cruisin' Tikis
Cruisin' Tikis operates 106 franchised units, with year-over-year unit growth of 12.766%. The brand does not disclose company-owned locations or average unit volume in its 2024 FDD. For software vendors, the addressable market is those 106 franchisees, all of whom must comply with a tightly controlled technology stack mandated by the franchisor. The royalty rate is 6.0%, and the initial franchise term is 5 years.
Because the franchisor mandates specific systems, the buying center sits at headquarters in Florida. There is no parent company; the brand appears independently owned. No multi-unit operators are mapped in our corpus, which suggests a franchisee base of single-unit operators with limited independent purchasing authority.
Who controls software purchasing
The 2024 FDD lists Janie Armstrong as Agent for Service of Process. No other executives—such as a CIO, CTO, or VP of Operations—are named in Item 1. In practice, this means software vendors should direct initial inquiries to the corporate office, understanding that the franchisor holds decision-making authority over the mandated tech stack. Without a disclosed technology buyer, the path to a pitch likely runs through the owner or general management.
Mandated and current tech stack
Cruisin' Tikis mandates four systems across its network. Fare Harbor and Peek Pro serve as the booking and operational platforms. QuickBooks by Intuit Inc. is the required accounting software. Squarespace is mandated for franchisee web presence. These mandates are binding on all 106 franchised locations.
For a vendor selling adjacent or replacement software, the stack reveals both openings and barriers. A tool that integrates with Fare Harbor or Peek Pro could gain traction if it solves a pain point those platforms do not address. Replacing a mandated system outright would require convincing the franchisor to change its Item 11 specifications—a longer, relationship-driven sale.
Procurement, renewals, and timing
The 2024 FDD does not include an Item 8 procurement extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not publicly disclosed. In practice, the existence of mandated systems strongly implies a designated-supplier approach for those categories.
Renewal terms offer a potential window for software evaluation. The initial franchise term is 5 years. To renew, a franchisee must give notice between 90 and 180 days before expiration, be in full compliance, pay a renewal fee equal to 50% of the then-current initial franchise fee, and sign the then-current Franchise Agreement. That agreement may contain materially different terms, including different fees and territory descriptions. Vendors should monitor renewal cycles: as franchisees approach the end of a term, the franchisor may revisit system standards, creating an opening for new technology.
How to read the Cruisin' Tikis FDD
The 2024 Cruisin' Tikis Franchise Disclosure Document is the primary source for the data on this page. It is filed with state franchise regulators and available below. Key items for software vendors include Item 11 (mandated systems), Item 1 (the franchisor and its officers), Item 8 (procurement restrictions—not extracted here), and Item 17 (renewal conditions). Because the FDD is updated annually, check for a newer filing if your outreach timeline extends beyond the current year.
For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
Cruisin' Tikis, answered from the filing
The FDD lists Janie Armstrong as Agent for Service of Process. No additional buying-center executives are disclosed, so initial outreach should go through the HQ office in Florida.
Cruisin' Tikis mandates Fare Harbor and Peek Pro for booking/operations, QuickBooks by Intuit Inc. for accounting, and Squarespace for web presence.
The 2024 FDD reports 106 franchised units. Company-owned unit counts are not disclosed. The brand operates in the personal services segment.
The 2024 FDD does not include an Item 8 procurement extract, so whether the model is designated-supplier, approved-supplier, or open is not publicly disclosed.
Initial terms run 5 years. Renewals require 90–180 days' notice and signing the then-current agreement, which may include materially different terms. Watch for renewal cycles.
The 2024 FDD is filed with state franchise regulators. You can review it using the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Cruisin' Tikis files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| FL | 1 |
|---|
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.