Crack'd Kitchen

ITEM 16 RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL You must offer and sell all menu items that we require and may offer and sell only those menu items that we have approved. We may add, eliminate, or modify authorized goods and services, and we may modify standards and procedures, all in our sole discretion. We may also add, eliminate, or modify the use of pre- approved vendors and manufacturers providing goods and services. There are no contractual limitations on our rights to make these changes. Menu items and other food and beverage products may be prepared only by properly trained personnel strictly according to our recipes, cooking techniques, and processes. We always have the right to approve or disapprove in advance all products and services that your Restaurant sells. We have the right to add or modify authorized items and services that you must offer, and we may withdraw our approval of previously authorized items and services. There are no limits on our rights to make these changes. You may not cobrand with another concept, offer, utilize, or provide catering services (such as from a cart, kiosk, food truck, or other mobile unit) or third-party delivery services (such as UberEATS, DoorDash, Postmates, GrubHub, or other third parties offering delivery) without our prior written consent. You may not ship CRACK’D KITCHEN & COFFEE products, regardless of the destination without our prior written consent, nor distribute CRACK’D KITCHEN & COFFEE products through wholesale channels, such as supermarkets, convenience stores, or other retailers, or through food service providers such as Restaurants or airlines through in-flight services. We have the right to establish maximum, minimum, or other retail pricing requirements to the extent permitted by law. You may not permit in the Restaurant any vending, gaming machines, payphones, automatic teller machines, Internet kiosks, or other mechanical or electrical devices, except for those we require or approve.

CRACK’D KITCHEN & COFFEE 27 Franchise Disclosure Document | 2024 you have to use the copyrights. We have no actual knowledge of any infringements that could materially affect the ownership, use, or licensing of the copyrights. You may not use any of our copyrighted works on the Internet without our written permission. This includes display of the copyrighted works on commercial websites, gaming websites, and social networking web sites (such as FACEBOOK, INSTAGRAM, or TWITTER). You and your employees must maintain the confidentiality of all information contained in the Manual and other information that we consider confidential, proprietary or trade secret information. “Confidential Information” means all trade secrets, the Standards, and other elements of the System; all customer information; all information contained in the Manuals; our proprietary recipes and standards and specifications for product preparation, packaging and service; financial information; marketing data; vendor and supplier information; all other knowledge, trade secrets, or know-how concerning the methods of operation of the Franchised Business which may be communicated to you, or of which you may be apprised, by virtue of their operation under the terms of the franchise agreement, and all other information that we designate.

ITEM 16 RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL You must offer and sell all menu items that we require and may offer and sell only those menu items that we have approved. We may add, eliminate, or modify authorized goods and services, and we may modify standards and procedures, all in our sole discretion. We may also add, eliminate, or modify the use of pre- approved vendors and manufacturers providing goods and services. There are no contractual limitations on our rights to make these changes. Menu items and other food and beverage products may be prepared only by properly trained personnel strictly according to our recipes, cooking techniques, and processes. We always have the right to approve or disapprove in advance all products and services that your Restaurant sells. We have the right to add or modify authorized items and services that you must offer, and we may withdraw our approval of previously authorized items and services. There are no limits on our rights to make these changes. You may not cobrand with another concept, offer, utilize, or provide catering services (such as from a cart, kiosk, food truck, or other mobile unit) or third-party delivery services (such as UberEATS, DoorDash, Postmates, GrubHub, or other third parties offering delivery) without our prior written consent. You may not ship CRACK’D KITCHEN & COFFEE products, regardless of the destination without our prior written consent, nor distribute CRACK’D KITCHEN & COFFEE products through wholesale channels, such as supermarkets, convenience stores, or other retailers, or through food service providers such as Restaurants or airlines through in-flight services. We have the right to establish maximum, minimum, or other retail pricing requirements to the extent permitted by law. You may not permit in the Restaurant any vending, gaming machines, payphones, automatic teller machines, Internet kiosks, or other mechanical or electrical devices, except for those we require or approve.

CRACK’D KITCHEN & COFFEE 26 Franchise Disclosure Document | 2024 We know of no superior prior rights or infringing use that could materially affect your use of the Marks. Except for the license agreement with Crack’d, we know of no agreements currently in effect which significantly limit our rights to use or license the use of the Marks in any manner material to the franchise. You may use only the Marks that we designate, must use them only in the manner that we authorize and permit, and must use them with the symbols, “®”, “™”, or “SM”, as appropriate. You may use the Marks only for the operation and promotion of the Franchised Business and only in the manner we prescribe. You may not contest ownership or validity of the Marks or any registration of the Marks or our right to use or to sublicense the use of the Marks. You must sign all documents that we require in order to protect the Marks and to maintain their validity and enforceability. You may not use the Marks or any part of the Marks in your corporate name, and you may not use them to incur any obligation or indebtedness on our behalf. You may not use the Marks or any part or derivative of the Mark on the Internet, except as expressly permitted in writing. This prohibition includes use of the Marks or any derivative of the Marks as part of any URL or domain name, as well as their registration as part of any user name on any gaming website or social networking web site (such as FACEBOOK, INSTAGRAM, or TWITTER), whether or not such social media platform is used for commercial gain, or as part of any unauthorized email address. You must promptly notify us of any suspected unauthorized use of, or any challenge to the validity of the Marks or Copyrighted Works (defined below in Item 14), or any challenge to our ownership of, or license to use and to license others to use, or your right to use, the Marks or Copyrighted Works. We have the right to direct and control any administrative proceeding or litigation or other adjudicative proceeding involving the Marks or Copyrighted Works, including any settlement of the proceeding. We or our affiliate has the right, but is not obligated, to take action against uses by others that may constitute infringement of the Marks or Copyrighted Works. We will defend you against any third-party claim, suit, or demand arising out of your use of the Marks or Copyrighted Works. If we determine that you have used the Marks and Copyrighted Works properly, we will pay the cost of the defense, including the cost of any judgment or settlement. If we determine that you were using the Marks or Copyrighted Works improperly, you must pay the cost of the defense, including the cost of any judgment or settlement. In regard to any litigation under your use of the Marks or Copyrighted Works, you must sign all documents that we require and do all things that we consider necessary to carry out the defense or prosecution, which may include becoming a nominal party to any legal action. Unless the action is the result of your use of the Marks or Copyrighted Marks in a manner inconsistent with the terms of the franchise agreement, we will reimburse you for your out-of-pocket litigation costs in doing these acts. We have the right to designate new, modified and/or replacement Marks for your use and to require you to use the new, modified or replacement Marks in addition to or in lieu of any previously designated Marks. You must comply with the directive, at your expense, within 60 days following your receipt of written notice of the change.

CRACK’D KITCHEN & COFFEE 23 Franchise Disclosure Document | 2024 Hours of Hours of On-the- Subject Classroom Location Job Training Training Recruiting/Hiring 2 Crack’d Egg-Q Quarters Andover, MA N.E.O - New Employee Orientation 1 Crack’d Egg-Q Quarters Andover, MA Instant Card facilitating 1 Crack’d Egg-Q Quarters Andover, MA Paychex Setup/functions 2 Crack’d Egg-Q Quarters Andover, MA Total Day 2 8 Day 3 Fusion Prep 2 Crack’d Egg-Q Quarters Andover, MA NCR Review 4 Crack’d Egg-Q Quarters Andover, MA Total Day 3 6 Day 4 The Crack’d Creedo 2 Crack’d Egg-Q Quarters Andover, MA New Store Opening Training Schedule 4 Crack’d Egg-Q Quarters Andover, MA Total Day 5 Hours 6

CRACK’D KITCHEN & COFFEE 23 Franchise Disclosure Document | 2024 Hours of Hours of On-the- Subject Classroom Location Job Training Training Recruiting/Hiring 2 Crack’d Egg-Q Quarters Andover, MA N.E.O - New Employee Orientation 1 Crack’d Egg-Q Quarters Andover, MA Instant Card facilitating 1 Crack’d Egg-Q Quarters Andover, MA Paychex Setup/functions 2 Crack’d Egg-Q Quarters Andover, MA Total Day 2 8 Day 3 Fusion Prep 2 Crack’d Egg-Q Quarters Andover, MA NCR Review 4 Crack’d Egg-Q Quarters Andover, MA Total Day 3 6

ITEM 16 RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL You must offer and sell all menu items that we require and may offer and sell only those menu items that we have approved. We may add, eliminate, or modify authorized goods and services, and we may modify standards and procedures, all in our sole discretion. We may also add, eliminate, or modify the use of pre- approved vendors and manufacturers providing goods and services. There are no contractual limitations on our rights to make these changes. Menu items and other food and beverage products may be prepared only by properly trained personnel strictly according to our recipes, cooking techniques, and processes. We always have the right to approve or disapprove in advance all products and services that your Restaurant sells. We have the right to add or modify authorized items and services that you must offer, and we may withdraw our approval of previously authorized items and services. There are no limits on our rights to make these changes. You may not cobrand with another concept, offer, utilize, or provide catering services (such as from a cart, kiosk, food truck, or other mobile unit) or third-party delivery services (such as UberEATS, DoorDash, Postmates, GrubHub, or other third parties offering delivery) without our prior written consent. You may not ship CRACK’D KITCHEN & COFFEE products, regardless of the destination without our prior written consent, nor distribute CRACK’D KITCHEN & COFFEE products through wholesale channels, such as supermarkets, convenience stores, or other retailers, or through food service providers such as Restaurants or airlines through in-flight services. We have the right to establish maximum, minimum, or other retail pricing requirements to the extent permitted by law. You may not permit in the Restaurant any vending, gaming machines, payphones, automatic teller machines, Internet kiosks, or other mechanical or electrical devices, except for those we require or approve.

Opening/Closing Procedures 1 Building Relationships Crack’d Egg-Q Quarters 1 Andover, MA Operations Review Crack’d Egg-Q Quarters 1 Andover, MA Total Day 1 9 Day 2 Scheduling with R365 Crack’d Egg-Q Quarters 1 Andover, MA Traits of a Leader/Performer 1 Crack’d Egg-Q Quarters Andover, MA CRACK’D KITCHEN & COFFEE 23 Franchise Disclosure Document | 2024 Hours of Hours of On-the- Subject Classroom Location Job Training Training Recruiting/Hiring 2 Crack’d Egg-Q Quarters Andover, MA N.E.O - New Employee Orientation 1 Crack’d Egg-Q Quarters Andover, MA Instant Card facilitating 1 Crack’d Egg-Q Quarters Andover, MA Paychex Setup/functions 2 Crack’d Egg-Q Quarters Andover, MA Total Day 2 8 Day 3

CRACK’D KITCHEN & COFFEE 27 Franchise Disclosure Document | 2024 you have to use the copyrights. We have no actual knowledge of any infringements that could materially affect the ownership, use, or licensing of the copyrights. You may not use any of our copyrighted works on the Internet without our written permission. This includes display of the copyrighted works on commercial websites, gaming websites, and social networking web sites (such as FACEBOOK, INSTAGRAM, or TWITTER). You and your employees must maintain the confidentiality of all information contained in the Manual and other information that we consider confidential, proprietary or trade secret information. “Confidential Information” means all trade secrets, the Standards, and other elements of the System; all customer information; all information contained in the Manuals; our proprietary recipes and standards and specifications for product preparation, packaging and service; financial information; marketing data; vendor and supplier information; all other knowledge, trade secrets, or know-how concerning the methods of operation of the Franchised Business which may be communicated to you, or of which you may be apprised, by virtue of their operation under the terms of the franchise agreement, and all other information that we designate.

ITEM 16 RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL You must offer and sell all menu items that we require and may offer and sell only those menu items that we have approved. We may add, eliminate, or modify authorized goods and services, and we may modify standards and procedures, all in our sole discretion. We may also add, eliminate, or modify the use of pre- approved vendors and manufacturers providing goods and services. There are no contractual limitations on our rights to make these changes. Menu items and other food and beverage products may be prepared only by properly trained personnel strictly according to our recipes, cooking techniques, and processes. We always have the right to approve or disapprove in advance all products and services that your Restaurant sells. We have the right to add or modify authorized items and services that you must offer, and we may withdraw our approval of previously authorized items and services. There are no limits on our rights to make these changes. You may not cobrand with another concept, offer, utilize, or provide catering services (such as from a cart, kiosk, food truck, or other mobile unit) or third-party delivery services (such as UberEATS, DoorDash, Postmates, GrubHub, or other third parties offering delivery) without our prior written consent. You may not ship CRACK’D KITCHEN & COFFEE products, regardless of the destination without our prior written consent, nor distribute CRACK’D KITCHEN & COFFEE products through wholesale channels, such as supermarkets, convenience stores, or other retailers, or through food service providers such as Restaurants or airlines through in-flight services. We have the right to establish maximum, minimum, or other retail pricing requirements to the extent permitted by law. You may not permit in the Restaurant any vending, gaming machines, payphones, automatic teller machines, Internet kiosks, or other mechanical or electrical devices, except for those we require or approve.