QuickBooks
Mandatorytems We require you to buy (or lease) for your Franchised Business and each Managed Med Spa, and use a point-of-sale system and computer system as follows: The system will include QuickBooks, Microsof
From the filings
HQ-led decisions
Couture Med Spa
Personal servicesSoftware purchasing authority at Couture Med Spa sits with the franchisor, which mandates specific technology systems across its small but growing network. The brand currently operates 6 total units (2 franchised, 4 company-owned) and requires franchisees to use Nextech EMR/POS and QuickBooks by Intuit. For software vendors, the addressable market is limited to these 6 locations, with decision-making concentrated at the HQ level in Florida.
For software vendors selling into US franchise brands.
Live signals
Total units
6
2 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2024
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$49K
per unit
Investment range
$1.23M–$2.02M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Nextech
) for your Franchised Business and each Managed Med Spa, and use a point-of-sale system and computer system as follows: The system will include QuickBooks, Microsoft Office Suite, Nextech EMR/POS Syst
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall use such client data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems as Franchisor may specify in the Manual or otherwise in writing.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Subject to privacy and security standards under applicable law, you must give us independent access to the information that will be generated or stored in these systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide such periodic financial reports as Franchisor may require in the Manual or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business, including the Managed Med Spa(s) within thirty (30) days after the end of each calendar month; (ii) an annual…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We have the right to require you to purchase or lease any items or services necessary to your Management Agreement with the Med Spas, including but not limited to goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items from a supplier that we approve…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In the fiscal year ending December 31, 2023, we did not derive any revenue from the required purchases and leases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
approximately 30% to 40% of your ongoing costs to operate the Couture Med Spa after the initial start-up phase.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
notify phone, internet, and renewal other providers and transfer service (existing business phone number to be transferred to Franchisor)
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
In accepting payment electronically, Franchisee must at all times comply with, and require the Managed Med Spa to comply with, or otherwise engage vendors who are compliant with payment card industry data security standards (PCI-DSS).
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by Franchisor for obtaining client evaluations, reviewing Franchisee’s compliance with the System, and/or managing client complaints, which may include (but are not limited to) a client feedback system, client survey programs, and…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor may enter the premises of the Business, including Franchisee’s Managed Med Spa from time to time during normal business hours and conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may supplement, revise, or modify the Manual, and Franchisor may change, add or delete System Standards at any time in its discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Each Franchise Agreement grants you the right to enter into a Management Agreement with a single Med Spa at a single location that must be approved by us in advance.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not conduct any marketing, advertising, or public relations activities (including in-store marketing materials, websites, online advertising, social media marketing or presence, and sponsorships) that have not been approved by Franchisor.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend between $30,000 and $60,000 (as we designate) in connection with the marketing introduction plan.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
We require you to spend the greater of (a) $10,000; or (b) up to seven percent (7%) of your monthly Gross Revenue on local advertising and promotion of the Managed Med Spa (the “Local Advertising Requirement”), provided you have our written approval.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall require the Managed Med Spa to sell or otherwise issue gift cards, certificates, or other pre- paid systems, and participate in any client loyalty programs, membership/subscription programs, or client incentive programs, designated by Franchisor, in the manner specified by Franchisor in the Manual or…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We have the right to require you to purchase or lease any items or services necessary to your Management Agreement with the Med Spas, including but not limited to goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items from a supplier that we approve…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
We have the right to require you to purchase or lease any items or services necessary to your Management Agreement with the Med Spas, including but not limited to goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items from a supplier that we approve…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require you to pay royalty fees and other amounts due to us by pre- authorized bank draft.
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall require the Managed Med Spa to sell or otherwise issue gift cards, certificates, or other pre- paid systems, and participate in any client loyalty programs, membership/subscription programs, or client incentive programs, designated by Franchisor, in the manner specified by…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause its personnel, and the personnel of the Managed Med Spa, to comply with any dress attire, uniform, personal appearance and hygiene standards set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase (or lease) the point-of-sale software and hardware, and related software and hardware, that we specify.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Subject to privacy and security standards under applicable law, you must give us independent access to the information that will be generated or stored in these systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
Otherwise, we do not currently require additional training programs or refresher courses, but we have the right to do so.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone conference calls) that Franchisor requires, including any national or regional brand conventions.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
- Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.
The vendor opportunity at Couture Med Spa
Couture Med Spa is a personal-services franchise headquartered in Florida, with a total footprint of 6 units as disclosed in its 2024 Franchise Disclosure Document. Of those, 2 are franchised and 4 are company-owned. The brand does not report average unit volume (AUV) in the FDD, and year-over-year unit growth is not disclosed. For software vendors, the immediate addressable market is these 6 locations, all of which operate under centralized purchasing control from the franchisor. The royalty rate is 7.0%, and the initial franchise term runs 10 years.
Because the network is small and predominantly company-owned, any software sale will likely require direct engagement with HQ leadership. The FDD names Jamie Windham as the agent for service of process, but no additional C-suite or IT procurement titles are listed. Vendors should treat this as an HQ-driven decision with a single point of contact until further intelligence emerges.
Who controls software purchasing
The 2024 FDD does not itemize a separate IT department or procurement committee. Jamie Windham is the only named individual in Item 1, serving as the agent for service of process. In practice, this suggests that software purchasing authority is not delegated to franchisees and instead rests with the corporate office. For vendors, this means a concentrated sales motion: identify the decision-maker at the Florida HQ rather than pursuing individual franchisee locations.
No parent company is on file, and Couture Med Spa appears independently owned. The absence of a private equity or strategic parent simplifies the org chart but also means there is no broader portfolio of brands to cross-sell into.
Mandated and current tech stack
Couture Med Spa mandates two specific technology systems, as disclosed in the FDD. The first is Nextech EMR/POS System, which serves as the core electronic medical record and point-of-sale platform. The second is QuickBooks by Intuit Inc., used for accounting. These mandates apply to all franchised locations and presumably the company-owned units as well.
For vendors selling adjacent or replacement software, the Nextech mandate is the most significant barrier to entry. Any competing POS or EMR must displace an entrenched, franchisor-mandated system. QuickBooks similarly locks in the accounting function. Opportunities may exist in complementary categories—such as marketing automation, patient engagement, inventory management, or HR—provided they integrate with Nextech and QuickBooks.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, so the formal procurement model (designated supplier, approved supplier, or open) is not publicly known. Vendors should assume a closed or tightly controlled purchasing environment given the small unit count and the existence of mandated systems.
Franchise renewal terms offer a potential window for tech stack disruption. Under Item 17, franchisees may obtain up to two additional 10-year successor terms. To renew, they must provide advance notice, be in compliance with all obligations, renovate to then-current standards, pay a $15,000 successor franchise fee, sign the then-current franchise agreement (including a personal guaranty), and execute a general release unless prohibited by law. These renewal events—occurring at the 10-year and 20-year marks—are natural moments when both franchisor and franchisee may reassess operational technology.
How to read the Couture Med Spa FDD
The full 2024 FDD is embedded below for your review. It contains the legal and financial disclosures franchisors must provide to prospective franchisees under federal and state law. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training), which lists the mandated Nextech and QuickBooks systems, and Item 17 (renewal, termination, transfer, and dispute resolution), which outlines the renewal conditions and successor fees. Item 1 names Jamie Windham as the sole contact on file. Because no Item 8 extract is available, vendors should not assume any supplier approval pathway exists unless confirmed directly with the franchisor.
For a ranked target list of franchise systems that match your software category, reach out to FranCloud.
Questions vendors ask
Couture Med Spa, answered from the filing
The 2024 FDD lists Jamie Windham as agent for service of process, indicating centralized control. No additional IT or procurement executives are named in the filing.
Couture Med Spa mandates Nextech EMR/POS System and QuickBooks by Intuit Inc., as disclosed in the 2024 FDD.
There are 6 total units: 2 franchised and 4 company-owned, according to the 2024 FDD. No operator footprint was mapped in our corpus.
The 2024 FDD does not include an Item 8 procurement extract, so the designated-supplier versus approved-supplier model is not publicly disclosed.
Franchisees may renew for up to 2 additional 10-year terms, with a $15,000 successor fee and compliance conditions. Renewal windows may prompt tech stack evaluations.
The 2024 FDD was filed with state franchise regulators. You can view the embedded PDF viewer below for full details on obligations, fees, and mandated systems.
Source
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Operator footprint
Who runs the locations
6 operators run 6 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit6
Top states by locations
| FL | 2 |
|---|---|
| VA | 1 |
| NH | 1 |
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.