Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
MarketingItem 11
You must purchase and use the point-of-sale system (“POS System”) we specify, and have the latest versions of hardware, software and computer platforms to operate the POS System. The POS System performs a variety of functions, including inventory management, employee time tracking, gift card and loyalty program management, payment processing, and sales report generation. The current POS System includes a laptop computer, printer, Toast Flex and Toast Handheld hardware, cash drawer, iPad, and Quickbooks, Canva, Sling and Microsoft 365 software. You are required to use all software and applications that we specify and pay any subscription or access fees associated with them.
MarketingItem 6
14 Cork and Candles FDD 2026 D All fees and expenses described in this Item 6 are nonrefundable and are uniformly imposed. Except as otherwise indicated in the preceding chart, we impose all fees and expenses listed and you must pay them to us. 1 “Gross Revenue” includes all sales of every kind and nature at or from your Franchised Business location or made pursuant to the rights granted to you by the Franchise Agreement. “Gross Revenue” does not include (i) any sales tax or similar taxes collected from customers and turned over to the governmental authority imposing the tax, (ii) properly documented refunds to customers, or (iii) properly documented promotional discounts (i.e. coupons) Gross Revenue does not include gift card purchases, at the time of purchase, but Gross Revenue does include the redemption amount of purchases made by gift card. If you do not report revenues for any week, then we will collect 120% of the last Continuing Royalty Fee collected and settle the balance the next period in which you report revenue. You are required to set up authorization at your bank to allow us to electronically transfer funds from your bank account to our bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 2 Upon our request, you must furnish us with a quarterly report and documentation of local advertising expenditures during the previous calendar quarter. You may not use social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, blogs and other networking and sharing websites, unless you first receive our written approval to do so and such use is in strict accordance with our requirements. 3 Brand Fund Contribution payments are due at the same time and in the same manner as Royalty Fees. You are required to set up authorization at your bank to allow the Brand Fund to electronically transfer funds from your bank account to the Brand Fund’s bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 4 We may offer mandatory and/or optional additional training programs from time to time. If we require it, you must participate in additional training and/or a national business meeting or convention for up to ten (10) days per year, at a location we designate. We reserve the right to impose a reasonable fee for all additional training programs, including the national business meeting or convention. You are responsible for any and all incidental expenses incurred by you and your personnel in connection with additional training or attendance at Franchisor’s national business meeting or annual convention, including, without limitation, costs of travel, lodging, meals and wages. 5 In the event of your death or disability, your default of the Franchise Agreement, absence of a qualified general manager, or other reasons, in our sole discretion, we may provide interim on- site or virtual management of your Franchised Business. 6 We may establish quality assurance programs conducted by third-party providers, such as, by way of example only, mystery shop programs and periodic quality audits, to monitor the operations of your Franchised Business. If we require it, you must subscribe and pay the fees for any such program. 7 You must indemnify and hold us, our affiliates, and all of our respective officers, directors, agents and employees harmless from and against any and all claims, losses, costs, expenses, liability and damages arising directly or indirectly from, as a result of, or in connection with your business operations under the Franchise Agreement, as well as the costs, including attorneys’ fees, of defending against them.
MarketingItem 11
25 Cork and Candles FDD 2026 D We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or Territory. You are responsible for local advertising placement. If feasible, you may do cooperative advertising with other Cork and Candles Scent Bar franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, Instagram, LinkedIn, YouTube or any other social media and/or networking site, except in accordance with our specifications. System-wide Brand Fund (Franchise Agreement, Section 13.3)
MarketingItem 6
14 Cork and Candles FDD 2026 D All fees and expenses described in this Item 6 are nonrefundable and are uniformly imposed. Except as otherwise indicated in the preceding chart, we impose all fees and expenses listed and you must pay them to us. 1 “Gross Revenue” includes all sales of every kind and nature at or from your Franchised Business location or made pursuant to the rights granted to you by the Franchise Agreement. “Gross Revenue” does not include (i) any sales tax or similar taxes collected from customers and turned over to the governmental authority imposing the tax, (ii) properly documented refunds to customers, or (iii) properly documented promotional discounts (i.e. coupons) Gross Revenue does not include gift card purchases, at the time of purchase, but Gross Revenue does include the redemption amount of purchases made by gift card. If you do not report revenues for any week, then we will collect 120% of the last Continuing Royalty Fee collected and settle the balance the next period in which you report revenue. You are required to set up authorization at your bank to allow us to electronically transfer funds from your bank account to our bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 2 Upon our request, you must furnish us with a quarterly report and documentation of local advertising expenditures during the previous calendar quarter. You may not use social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, blogs and other networking and sharing websites, unless you first receive our written approval to do so and such use is in strict accordance with our requirements. 3 Brand Fund Contribution payments are due at the same time and in the same manner as Royalty Fees. You are required to set up authorization at your bank to allow the Brand Fund to electronically transfer funds from your bank account to the Brand Fund’s bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 4 We may offer mandatory and/or optional additional training programs from time to time. If we require it, you must participate in additional training and/or a national business meeting or convention for up to ten (10) days per year, at a location we designate. We reserve the right to impose a reasonable fee for all additional training programs, including the national business meeting or convention. You are responsible for any and all incidental expenses incurred by you and your personnel in connection with additional training or attendance at Franchisor’s national business meeting or annual convention, including, without limitation, costs of travel, lodging, meals and wages. 5 In the event of your death or disability, your default of the Franchise Agreement, absence of a qualified general manager, or other reasons, in our sole discretion, we may provide interim on- site or virtual management of your Franchised Business. 6 We may establish quality assurance programs conducted by third-party providers, such as, by way of example only, mystery shop programs and periodic quality audits, to monitor the operations of your Franchised Business. If we require it, you must subscribe and pay the fees for any such program. 7 You must indemnify and hold us, our affiliates, and all of our respective officers, directors, agents and employees harmless from and against any and all claims, losses, costs, expenses, liability and damages arising directly or indirectly from, as a result of, or in connection with your business operations under the Franchise Agreement, as well as the costs, including attorneys’ fees, of defending against them.
AccountingItem 11
You must purchase and use the point-of-sale system (“POS System”) we specify, and have the latest versions of hardware, software and computer platforms to operate the POS System. The POS System performs a variety of functions, including inventory management, employee time tracking, gift card and loyalty program management, payment processing, and sales report generation. The current POS System includes a laptop computer, printer, Toast Flex and Toast Handheld hardware, cash drawer, iPad, and Quickbooks, Canva, Sling and Microsoft 365 software. You are required to use all software and applications that we specify and pay any subscription or access fees associated with them.
SchedulingItem 11
The current POS System includes a laptop computer, printer, Toast Flex and Toast Handheld hardware, cash drawer, iPad, and Quickbooks, Canva, Sling and Microsoft 365 software. You are required to use all software and applications that we specify and pay any subscription or access fees associated with them. The current cost to purchase the POS System is $2,400. Toast POS access fees are approximately $400 monthly, subject to increase, Sling access fees are approximately $48 monthly, subject to 27 Cork and Candles FDD 2026 D increase and Quickbooks access fees are approximately $58 monthly, subject to increase. The monthly Internal Systems Fee you pay to us includes access to Microsoft 365.
POSItem 11
The current POS System includes a laptop computer, printer, Toast Flex and Toast Handheld hardware, cash drawer, iPad, and Quickbooks, Canva, Sling and Microsoft 365 software. You are required to use all software and applications that we specify and pay any subscription or access fees associated with them. The current cost to purchase the POS System is $2,400. Toast POS access fees are approximately $400 monthly, subject to increase, Sling access fees are approximately $48 monthly, subject to
MarketingItem 6
14 Cork and Candles FDD 2026 D All fees and expenses described in this Item 6 are nonrefundable and are uniformly imposed. Except as otherwise indicated in the preceding chart, we impose all fees and expenses listed and you must pay them to us. 1 “Gross Revenue” includes all sales of every kind and nature at or from your Franchised Business location or made pursuant to the rights granted to you by the Franchise Agreement. “Gross Revenue” does not include (i) any sales tax or similar taxes collected from customers and turned over to the governmental authority imposing the tax, (ii) properly documented refunds to customers, or (iii) properly documented promotional discounts (i.e. coupons) Gross Revenue does not include gift card purchases, at the time of purchase, but Gross Revenue does include the redemption amount of purchases made by gift card. If you do not report revenues for any week, then we will collect 120% of the last Continuing Royalty Fee collected and settle the balance the next period in which you report revenue. You are required to set up authorization at your bank to allow us to electronically transfer funds from your bank account to our bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 2 Upon our request, you must furnish us with a quarterly report and documentation of local advertising expenditures during the previous calendar quarter. You may not use social media platforms, such as Facebook, Twitter, Instagram, LinkedIn, blogs and other networking and sharing websites, unless you first receive our written approval to do so and such use is in strict accordance with our requirements. 3 Brand Fund Contribution payments are due at the same time and in the same manner as Royalty Fees. You are required to set up authorization at your bank to allow the Brand Fund to electronically transfer funds from your bank account to the Brand Fund’s bank account. Interest and late fees will apply to any late payments or electronic funds transfer requests denied due to insufficient funds. 4 We may offer mandatory and/or optional additional training programs from time to time. If we require it, you must participate in additional training and/or a national business meeting or convention for up to ten (10) days per year, at a location we designate. We reserve the right to impose a reasonable fee for all additional training programs, including the national business meeting or convention. You are responsible for any and all incidental expenses incurred by you and your personnel in connection with additional training or attendance at Franchisor’s national business meeting or annual convention, including, without limitation, costs of travel, lodging, meals and wages. 5 In the event of your death or disability, your default of the Franchise Agreement, absence of a qualified general manager, or other reasons, in our sole discretion, we may provide interim on- site or virtual management of your Franchised Business. 6 We may establish quality assurance programs conducted by third-party providers, such as, by way of example only, mystery shop programs and periodic quality audits, to monitor the operations of your Franchised Business. If we require it, you must subscribe and pay the fees for any such program. 7 You must indemnify and hold us, our affiliates, and all of our respective officers, directors, agents and employees harmless from and against any and all claims, losses, costs, expenses, liability and damages arising directly or indirectly from, as a result of, or in connection with your business operations under the Franchise Agreement, as well as the costs, including attorneys’ fees, of defending against them.
MarketingItem 11
25 Cork and Candles FDD 2026 D We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or Territory. You are responsible for local advertising placement. If feasible, you may do cooperative advertising with other Cork and Candles Scent Bar franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, Instagram, LinkedIn, YouTube or any other social media and/or networking site, except in accordance with our specifications. System-wide Brand Fund (Franchise Agreement, Section 13.3)