Plaza 9333 Anthony Iantorno TMI Bakery Corp 5-1077 North Service Road Mississauga, ON L4Y1A6 905-232-0511 Building B Unit 5 676 Wellington Aurora Gateway 9322 Bhavin Mukhtyar Big Bite Bakery Inc. St.
From the filings
Cobs USA
Quick service restaurantSoftware purchasing control at Cobs USA is not detailed in the most recent FDD, as no HQ executives are listed. The chain mandates COBS Connect across its 194 locations. With 188 franchised units and an AUV of $1,222,819, the addressable market for vendors is a concentrated, single-brand operator base.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Items Campaigns Local Marketing Marketing Toolkit Dough Raiser Social Media Bakery Opening Local Marketing for Renovations End of Day Giving Delivery Partners Loyalty - COBS Club Google My Business Pa
Top 20 Triple S - Sample, Sell, Scan All Day Retailing Range Optimization Loyalty - COBS Clubs End of Day Giving Packaging Gift Cards Pricing Sales (SDQ) Training Click & Collect Uber Eats Door Dash S
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 12 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
provide or allow access to the Franchisor to all data stored in the Licensed Software, upon request
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The Franchisee must forward electronically to the Franchisor an accurate and complete monthly financial statement for the previous month in the form and within the timeframe specified by the Franchisor from time to time.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
The Franchisee must: (a) only use in the Bakery Business the Approved Equipment, Products and Services; Page 40 (b) purchase the Approved Equipment, Products and Services from the Franchisor or the Franchisor's Affiliate or Associate if such products or services are available from the Franchisor or Affiliate or…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Current rebates from suppliers are 2% of the cost of certain ingredients.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
The Franchisee shall bear the Franchisor's Costs associated with such approval.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease from an unapproved supplier, it is our policy that you or the supplier must send us a written request for approval.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
The Franchisee agrees to: (a) participate in and co-operate with the Mystery Shopper Program, the Customer Satisfaction Program and/or the Customer Loyalty Program;
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
The Franchisor may at any time require the Franchisee's Net Sales and Gross Sales to be audited by the Franchisor or by an independent auditor appointed by the Franchisor.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may add to and otherwise modify the Operations Manual periodically, as we think necessary.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You may operate your Bakery Business only at a location expressly approved by us.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
You are expected to spend at least $5,000 on your opening advertising, marketing and promotion.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You are required to contribute amounts equal to three percent (3%) of your Net Sales from the Bakery Business on a weekly basis, to an advertising and marketing fund held and administered by us (Section 22(e) and See Item 6).
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
The Franchisee agrees to: (a) participate in and co-operate with the Mystery Shopper Program, the Customer Satisfaction Program and/or the Customer Loyalty Program;
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
In operating the Bakery Business, you will be required to purchase all materials, ingredients, packaging supplies, uniforms, printing, communication and information technology services and certain other products and services from our approved suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
In operating the Bakery Business, you will be required to purchase all materials, ingredients, packaging supplies, uniforms, printing, communication and information technology services and certain other products and services from our approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
For all ongoing payments to the Franchisor, the Franchisee will sign a Direct Debit Authorization in the Franchisor’s prescribed form authorizing the Franchisor to debit the Franchisee’s nominated bank account for the payment amounts.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
In operating the Bakery Business, you will be required to purchase all materials, ingredients, packaging supplies, uniforms, printing, communication and information technology services and certain other products and services from our approved suppliers.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must use the required computer hardware, software, Internet connections and service, required dedicated telephone and power lines and other computer-related accessories, peripherals and equipment that make up the POS System (Section 27(p) and 58 F.A.).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will store information from your POS System on our server.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If requested by you or if we consider it necessary, at your cost, provide supplementary training to you, your Bakery Principal and your employees (Section 91(b) F.A.);
The filing answers no to 2 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Cobs USA
Cobs USA operates 194 bakery-cafes, 188 of which are franchised. The chain is a quick-service restaurant concept headquartered in British Columbia. For software vendors, the total addressable market is 194 units. The average unit volume sits at $1,222,819, with a 7.0% royalty rate. The operator base is fragmented: all 103 mapped operators are single-unit owners, with no multi-unit operators on file. This structure means a sale to the franchisor does not guarantee a multi-unit rollout, but it also means no dominant franchisee gatekeeper exists to block adoption.
Who controls software purchasing
The 2025 FDD does not list any executives at the franchisor level. Without named officers, the specific decision-maker for technology purchases is unknown. Vendors should assume that technology decisions are centralized at the headquarters level, given the mandated COBS Connect system. The lack of a disclosed CIO or VP of IT means initial outreach should target operations leadership or the franchise support team at the British Columbia office.
Mandated and current tech stack
The only mandated technology disclosed in the FDD is COBS Connect. No other POS, scheduling, inventory, or loyalty platforms are named in the available data. This presents a clear gap for vendors offering complementary solutions that integrate with or sit alongside the mandated system. The absence of a named POS vendor is notable and suggests either an open specification or a system that is not disclosed in the franchise disclosure document.
Procurement, renewals, and timing
The procurement model is not described in the available FDD extracts. There is no Item 8 signal indicating a designated supplier, approved supplier list, or open purchasing policy. Vendors will need to clarify this directly with the franchisor. The renewal process, however, offers a potential window for technology evaluation. The franchisor may, at its option, give written notice of renewal terms three months before the agreement expires. These terms can be materially different from the original agreement. If the franchisor does not offer renewal, the franchisee must cease operations. This creates a natural inflection point where both the franchisor and franchisees may reassess operational tools, including software.
How to read the Cobs USA FDD
The 2025 Franchise Disclosure Document is the primary source for understanding the legal and operational framework of the brand. It details the obligations of both franchisor and franchisee, including technology mandates and renewal conditions. The embedded viewer below contains the full document. Focus on Item 11 for the franchisor's obligations regarding technology and Item 17 for renewal and termination terms. For vendors, the key takeaway is the single mandated system and the highly fragmented, single-unit operator base, which shapes the sales strategy. To identify the right entry point at Cobs USA and similar franchise systems, use FranCloud to build a ranked target list.
Questions vendors ask
Cobs USA, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Cobs USA files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
103 operators run 103 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 3 |
|---|---|
| PA | 2 |
| FL | 1 |
Ownership
The portfolio behind Cobs USA
unknown of bakers delight holdings.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.