+35.417% units YoYHQ-led decisions

CML Franchise

Quick service restaurant

Software purchasing at CML Franchise is controlled at the headquarters level, with key decision-makers including President Shaun Higgins and General Counsel/Corporate Franchise Manager Nick Loukes. The system currently mandates the CML Mobile App, and the addressable market consists of 73 total units—65 franchised and 8 company-owned—concentrated in the quick-service restaurant segment.

Live signals

Total units
73
65 franchised
Unit growth YoY
+35.417%
vs prior filing
AUV
$1.23M
Item 19, 2024
Royalty
2%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$194K–$651K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
unaudited

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.

Google
Mandatory
Marketing automationItem 11

Cousins Maine Lobster® mobile application (“CML Mobile App”), which is currently compatible with AndroidTM and iOS® devices and available for download on the Apple App Store® and Google PlayTM Store.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
  3. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.

The vendor opportunity at CML Franchise

CML Franchise operates 73 quick-service restaurant locations, 65 of which are franchised and 8 company-owned. The system posted 35.4% year-over-year unit growth, signaling an expanding footprint that may require new or upgraded software. Average unit volume sits at $1,234,567.89, and the royalty rate is 2.0%. For software vendors, the addressable market is modest but growing, with a headquarters-driven purchasing structure that concentrates decision-making in a small group of executives.

Who controls software purchasing

The 2025 FDD lists four owners—Jim Tselikis, Sabin Lomac, and Barbara Corcoran—alongside President Shaun Higgins and General Counsel/Corporate Franchise Manager Nick Loukes. In a system of this size, the President and General Counsel are the most likely software buyers. Vendors should direct outreach to these individuals, as no multi-unit operators are mapped in our corpus and no decentralized purchasing authority is indicated. The ownership group includes no parent company; CML Franchise appears independently owned.

Mandated and current tech stack

The only mandated technology disclosed in the 2025 FDD is the CML Mobile App. No POS, back-office, inventory, or HR systems are named as required or recommended. This does not mean no other tech is in use—only that the franchisor has not disclosed additional mandates. Vendors selling complementary or replacement solutions should treat the existing stack as largely unknown and use discovery conversations to map the current environment.

Procurement, renewals, and timing

Item 8 of the FDD contains no extract, so the procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Similarly, Item 17 provides no renewal signal, and the initial term length is not disclosed. This lack of transparency means contract windows are difficult to predict. However, with 35.4% unit growth, new franchise locations may trigger software evaluations as the system scales. Vendors should monitor new unit openings as potential entry points.

How to read the CML Franchise FDD

The 2025 CML Franchise Franchise Disclosure Document is filed with state franchise regulators and available in the embedded viewer below. Key items for software vendors include Item 1 (executives), Item 11 (mandated systems), and Item 8 (procurement restrictions). Because several items lack disclosed detail, direct engagement with HQ may be necessary to fill gaps. For a ranked list of franchise systems that match your software category, FranCloud can help.

Questions vendors ask

CML Franchise, answered from the filing

President Shaun Higgins and General Counsel/Corporate Franchise Manager Nick Loukes are the named executives in the 2025 FDD. They are the likely buying center for enterprise software decisions.
The 2025 FDD mandates the CML Mobile App. No other operational or POS systems are disclosed as mandated or recommended in the available data.
There are 73 total units: 65 franchised and 8 company-owned. This is a small but growing quick-service restaurant system with 35.4% year-over-year unit growth.
The procurement model is not disclosed in the most recent FDD. Item 8 contains no extract, so whether they use designated suppliers, approved suppliers, or an open model is unknown.
The initial term length and renewal signals are not disclosed in the 2025 FDD. With 35.4% unit growth, new location openings may create natural evaluation windows for software vendors.
The 2025 FDD is filed with state franchise regulators. You can review it using the embedded PDF viewer below on this page.
Source

Read the filing itself

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Operator footprint

Who runs the locations

1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit1

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.