Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Industry softwareItem 8
The list of Proprietary Products and custom-designed Equipment can be changed in the future. You also are required to pay for and participate in our current programs for evaluation and improvement in Safety/Cleanliness and Customer Satisfaction. Food Safety audits are conducted by Ecosure, an independent food safety audit division of Ecolab Inc. Customer Satisfaction is evaluated by Service Management Group, LLC. (through customer surveys) and Ipsos-Insight, LLC. (through mystery shopper services). Current charges for these programs are included in Item 6 of this Disclosure Document, but they can change.
POSItem 8
We require you to purchase a temperature probe from our then current vendor because it satisfies our specifications. Other than that item, we do not currently require specific hardware or software, although we have the right to do so. If we establish those requirements and generally require other Panda Express Restaurants in your geographic region to meet them, then you also will be required to buy and use the hardware, software or other system at each of your Restaurants. Currently, you must maintain a POS system that includes a “non-resettable grand total.” The cost of any optional or required maintenance and any support contracts, upgrades and updates will be determined by the suppliers of the systems you choose. While the following combination of hardware and software is not specifically required, it has been approved by us: Xenial POS software on NCR RealPOS CX7 or Posiflex XT8315 hardware. An acceptable system is available from numerous manufacturers. We and our Affiliates don’t sell any products to licensees, other than a small amount of quarterly promotional material and uniforms, as described above. However, if we or our Affiliates were to sell any other products or services to you, we or our Affiliates would make a profit on the sales comparable to other suppliers in the industry. You would have to follow our then current order, delivery and payment policies and procedures. We and our Affiliates have a right to keep all rebates, discounts, allowances or other benefits earned as a result of your purchases of any required or other supplier’s products or services. Certain of our officers hold ownership interests in two of our required suppliers: (1) Stampede Holdings, LLC., which supplies beef to Panda Express Restaurants; and (2) I/O Controls Corporation, which supplies certain equipment such as warmers and LED light strips to Panda Express Restaurants.
POSItem 11
We are not obligated to upgrade or update any hardware, software or other system. The cost you incur for any optional or required maintenance and any support contracts, upgrades and updates for your systems will be determined by your selected systems’ suppliers. We have approved the Xpient Iris on NCR RealPOS CX7 or Posiflex XT8315 hardware. We estimate it will cost $2,000 to $4,000 to purchase the computer software and estimate $14,000 and $21,000 to purchase the computer hardware. This system stores data on sales transactions and information for inventory control and financial management. Although we have not approved other systems, we may approve other systems on request if they meet our specifications. An acceptable system is available from numerous manufacturers.
POSItem 8
We require you to purchase a temperature probe from our then current vendor because it satisfies our specifications. Other than that item, we do not currently require specific hardware or software, although we have the right to do so. If we establish those requirements and generally require other Panda Express Restaurants in your geographic region to meet them, then you also will be required to buy and use the hardware, software or other system at each of your Restaurants. Currently, you must maintain a POS system that includes a “non-resettable grand total.” The cost of any optional or required maintenance and any support contracts, upgrades and updates will be determined by the suppliers of the systems you choose. While the following combination of hardware and software is not specifically required, it has been approved by us: Xenial POS software on NCR RealPOS CX7 or Posiflex XT8315 hardware. An acceptable system is available from numerous manufacturers.
POSItem 11
We are not obligated to upgrade or update any hardware, software or other system. The cost you incur for any optional or required maintenance and any support contracts, upgrades and updates for your systems will be determined by your selected systems’ suppliers. We have approved the Xpient Iris on NCR RealPOS CX7 or Posiflex XT8315 hardware. We estimate it will cost $2,000 to $4,000 to purchase the computer software and estimate $14,000 and $21,000 to purchase the computer hardware. This system stores data on sales transactions and information for inventory control and financial management. Although we have not approved other systems, we may approve other systems on request if they meet our specifications. An acceptable system is available from numerous manufacturers.