Facebook
apprised immediately of any changes to that information. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, I
From the filings
+2.5% units YoYHQ-led decisions
Cinnaholic Franchising
Quick service restaurantSoftware purchasing at Cinnaholic is controlled at the headquarters level, with CEO Daryl Dollinger and VP of Operations Derrick Johnson likely involved in vendor decisions. The chain mandates Revel as its POS system and uses Sage 50 for accounting, alongside social media platforms like Facebook, Instagram, and TikTok. With 83 total units—82 franchised—and a presence in at least five states, the addressable market for SaaS vendors is modest but growing at 2.5% annually.
For software vendors selling into US franchise brands.
Live signals
Total units
83
82 franchised
Unit growth YoY
+2.5%
vs prior filing
AUV
$313K
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$241K–$527K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Instagram
y of any changes to that information. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Y
LinkedIn
immediately of any changes to that information. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram,
Revel
aster Services Agreement (MSA), pursuant to which Revel was to supply a point-of-sale platform for the acceptance and processing of customer payment cards. Franchisor alleged that Revel knew of but di
Sage 50
10,590.93 Blue Diamond NV $307,383.35 Hamilton Town Center IN $305,073.17 McKinney $303,404.19 46 2025 NY FDD v.1 282024633.v1 TX Boca Raton FL $301,051.87 Stafford VA $300,389.75 Peachtree Corners GA
Sysco
appropriate, negotiate purchase arrangements, including price terms, with designated and approved suppliers on behalf of the System. Some of our current approved suppliers include Sysco Foods and Tom
TikTok
anges to that information. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Yelp! and ot
Yelp
that information. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Yelp! and other sites
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees to establish a bookkeeping and recordkeeping system conforming to the requirements prescribed from time to time by Franchisor
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
In other words, we will have independent access to your sales information and data produced by the Portal and your POS system.
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Cinnaholic® Bakeries, advertising conducted by the Advertising Fund, and any other matters that we deem appropriate.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may, at any time, change, delete, add to, or modify any of our standards and specifications.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the fiscal year ended December 31, 2024, neither we, nor our affiliates, received any revenues from required purchases and leases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates have the right to receive payments or other benefits like rebates, discounts, and allowances from authorized suppliers based upon their dealings with you and other franchisees and we may use the monies we receive without restriction for any purpose we deem appropriate or necessary.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that purchases and leases made by you from designated or approved suppliers, or according to our standards and specifications, represents 80% or more of your total cost of establishing, and approximately 90% of the total cost of operating, your Bakery.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
The proposed supplier or you must pay, in advance, a fee not to exceed the reasonable cost of any evaluation, testing, and inspections we undertake.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If (i) you wish to purchase any item from a supplier (manufacturer or distributor and service providers, such as food delivery services or applications) we have not previously approved or an item that does not comply with our standards and specifications and (ii) the item has not been designated by us to be…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
As required by Franchisor, maintain a contract(s) with, or participate in any Franchisor contract(s), with any third-party(ies) offering customer service, shopper experience, food safety or other service programs designed to audit, survey, evaluate or inspect business operations.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee shall allow representatives of Franchisor to inspect Franchisee’s books and records at all reasonable times in order to verify Gross Sales including delivery service income, that Franchisee reports as well as to verify Franchisee’s advertising expenditures required by Section 11.3 below and any other…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may update and change the Operations Manual periodically to reflect changes in the CINNAHOLIC® System and the operating requirements applicable to CINNAHOLIC® Bakeries, and Franchisee expressly agrees to comply with each requirement within such reasonable time as Franchisor may require, or if no time is…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You will receive the right to operate a CINNAHOLIC® Bakery only at a site we approve, in our sole discretion.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
No advertising or promotion may be conducted by you over the Internet/worldwide web or through other forms of electronic media, whether within or outside your Franchise Territory, without our express prior written consent, which we can withhold for any or no reason.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee is required to spend a minimum of $5,000 for the grand opening promotion.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least 2% of your Gross Sales each calendar quarter on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee agrees that Franchisor has no obligation to reimburse Franchisee for any costs it incurs due to its mandatory participation in these special promotional programs.
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Use only those ingredients, products, supplies, furnishings and equipment that (a) conform to the standards and specifications designated by Franchisor in the Operations Manual or otherwise, and (b) are purchased from suppliers designated or approved in writing by Franchisor.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Under the Franchise Agreement, we require that all royalty and advertising fees and advertising cooperative contributions must be paid by automated bank draft.
Must the franchisee participate in a gift card program?
YesFranchise agreement
Franchisee agrees to honor and participate in these programs in accordance with such procedures and regulations specified by Franchisor in the Operations Manual or otherwise in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
During operations hours, a Manager who has successfully completed the initial training program described in Section 14.1 of the Franchise Agreement, must at all times be at your Bakery.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Require all employees of the Bakery to wear uniforms and abide by the dress guidelines conforming to the specifications and standards Franchisor may from time to time designate in the Operations Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Before opening your Bakery, you must install, at your expense, a POS system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
In other words, we will have independent access to your sales information and data produced by the Portal and your POS system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
In addition, we may require you and your managers and employees to attend additional training programs and you may be charged a reasonable fee for the additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Franchisor may require Franchisee and/or one or more of the operating managers of the Bakery to attend conferences which may be offered by Franchisor from time to time.
The filing answers no to 3 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Cinnaholic
Cinnaholic is a quick-service vegan bakery chain headquartered in Georgia, with 83 total units as of its 2025 FDD. Of these, 82 are franchised and just one is company-owned, making it a nearly pure franchise system. The average unit volume (AUV) stands at $313,463.50, and the royalty rate is 5% of gross sales. The initial franchise term is 10 years, with a renewal option for an additional 10 years. Year-over-year unit growth is 2.5%, indicating slow but steady expansion. For software vendors, the addressable market is 83 locations spread across at least five states, with the heaviest concentration in Texas (30 units), followed by North Carolina (12), Georgia (8), Florida (7), and Virginia (6). All 126 mapped operators are single-unit owners—there are no multi-unit operators—so each location is independently owned but subject to HQ's technology mandates.
Who controls software purchasing
Decision-making authority for software at Cinnaholic rests at the headquarters level. The FDD lists four executives: CEO Daryl Dollinger, Director and Vice President of Operations Derrick Johnson, Director of Marketing Daniel Aldrich, and Trainer Eleni Dandelakis. No CIO, CTO, or IT-specific role is disclosed, so operational technology choices likely fall to Dollinger and Johnson, while marketing technology may involve Aldrich. Because there are no multi-unit franchisees, no single operator holds enough sway to independently influence system-wide tech adoption. Vendors should target HQ for any solution that would be mandated across the network, but individual franchisees may have some autonomy over non-mandated tools.
Mandated and current tech stack
The 2025 FDD explicitly names several technology systems. Revel is the mandated point-of-sale (POS) system, and Sage 50 is the required accounting software. For marketing and customer engagement, the franchisor recommends—but does not necessarily mandate—Facebook, Instagram, LinkedIn, TikTok, and Yelp. Sysco is listed as a supply chain partner, suggesting a designated supplier relationship for food and related products. No other operational or back-office systems (e.g., HR, payroll, loyalty, online ordering, or inventory management) are disclosed, leaving potential gaps for complementary SaaS solutions. Vendors offering integrations with Revel or Sage 50 may find a receptive audience.
Procurement, renewals, and timing
Item 8 of the FDD, which typically outlines procurement restrictions and approved suppliers, was not extracted in this analysis, so the formal procurement model remains unclear. However, the presence of Sysco as a named supplier hints at a designated-supplier approach for certain categories. For software, the renewal process described in Item 17 offers a potential entry point: franchisees must sign the then-current form of the Franchise Agreement upon renewal, which could include updated technology requirements. With a 10-year term and a 2.5% growth rate, new unit openings and renewal cycles are the most likely windows for software contract opportunities. Vendors should monitor FDD updates for changes in mandated tech.
How to read the Cinnaholic FDD
The Franchise Disclosure Document is a legal filing required by state franchise regulators. For software vendors, the most relevant sections are Item 11 (which details the franchisor's obligations regarding assistance, advertising, and computer systems) and Item 8 (restrictions on sources of products and services). The embedded PDF viewer below contains the full 2025 FDD, allowing you to examine mandated vendors, technology fees, and any approved supplier lists. Use it to identify gaps in the current tech stack and to understand the contractual hooks that could drive adoption of your solution.
For a ranked target list of franchise systems aligned with your software, contact FranCloud.
Questions vendors ask
Cinnaholic Franchising, answered from the filing
CEO Daryl Dollinger and VP of Operations Derrick Johnson are the most likely decision-makers, as no CIO or CTO is listed in the FDD. Marketing Director Daniel Aldrich may influence martech choices.
The 2025 FDD mandates Revel as the POS system and Sage 50 for accounting. Social media platforms (Facebook, Instagram, LinkedIn, TikTok, Yelp) are recommended for marketing, and Sysco is a designated supplier.
Cinnaholic has 83 total units, with 82 franchised and 1 company-owned. The chain operates in at least 5 states, with the largest concentrations in Texas (30), North Carolina (12), and Georgia (8).
The FDD does not disclose a specific procurement model (Item 8 not extracted). Vendors should assume a mix of designated and approved suppliers, with Sysco named as a supply chain partner.
With a 10-year initial term and renewal option, contract windows may align with franchise agreement cycles. The 2.5% unit growth suggests new openings could create opportunities, but no specific timing is disclosed.
The 2025 FDD is filed with state franchise regulators. You can view the embedded PDF below for full details on tech mandates, fees, and decision-makers.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Cinnaholic Franchising files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
126 operators run 126 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit126
Top states by locations
| TX | 30 |
|---|---|
| NC | 12 |
| GA | 8 |
| FL | 7 |
| VA | 6 |
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.