From the filings
Software purchasing at Chiddy's Cheesesteaks is controlled by a small HQ team led by CEO Mike Chidester and COO Evan Deitch. The most recent FDD does not mandate any specific technology systems, leaving the current tech stack unknown. With only 6 total units (3 franchised, 3 company-owned), the addressable market is extremely small.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Franchisor behaviours
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
At all times, Franchisee shall exclusively use the Business Management Systems designated by Franchisor, in Franchisor’s Reasonable Business Judgment, and as may be modified, supplemented or replaced by Franchisor from time to time.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point-of-sale system and will have access to all data related to the financial performance of your Restaurant.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business including, but not limited to, income statement, statement of cash flows, balance sheet, and other operational reports designated…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate a supplier, including ourselves or our affiliates, as the exclusive supplier for the System.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
35856Item 8
During the fiscal year ending December 31, 2025, we earned $35,856 in rebates from franchisee purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive rebates, payments and other material benefits from suppliers based on your purchases and we reserve the right to institute and expand rebate programs in the future.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
approximately 50% of the on-going operating expenses of the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses that we incur in reviewing and evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any and all times during business hours, throughout the terms of this Agree and without prior notice to Franchisee, to inspect Franchisee’s Restaurant.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Restaurant Location you must obtain our approval of your Restaurant Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Prior to opening the Franchised Business, Franchisee shall submit to Franchisor, Franchisee’s grand opening marketing plan for review and approval by Franchisor.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
On an on-going monthly basis, you must spend not less than $600 per month on the local marketing of your Restaurant.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
customer service and satisfaction standards including, customer rewards programs, refund policies, gift card policies, special promotions and other customer incentive and goodwill programs
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Restaurant or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated supplier and vendor for credit card processing which may be integrated with the point-of-sale system that we designate.
Must the franchisee participate in a gift card program?
YesItem 8
Online Ordering, Customer Rewards, and Gift Cards – You must use our designated supplier and vendor for the ability to access and use online, point-of-sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your Restaurant must be managed and supervised on-site by either a Managing Owner or Operating Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 11
For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license and use the computer, point-of-sale, business management, and ordering systems that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point-of-sale system and will have access to all data related to the financial performance of your Restaurant.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisor reserves the right to assess Franchisee reasonable charges for such training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
Chiddy's Cheesesteaks is a quick-service restaurant concept headquartered in New York. With only 6 total units—split evenly between 3 company-owned and 3 franchised locations—the addressable market for software vendors is extremely small. The system's average unit volume sits at $672,898, and the royalty rate is 6%. Year-over-year unit growth was not disclosed in the most recent FDD, suggesting a static or nascent franchise system. For a software vendor, the total number of potential deals here is capped at a handful of locations, all concentrated in New York state.
The buying center at Chiddy's Cheesesteaks is lean and centralized at HQ. The 2026 FDD lists four executives: Mike Chidester (Chief Executive Officer), Evan Deitch (Chief Operating Officer), Daron Benbenisti (Chief Sales and Marketing Officer), and Frank Dasaro (Fractional Chief Development Officer). For most operational or enterprise software, the CEO and COO are the primary decision-makers. If you sell marketing technology, the Chief Sales and Marketing Officer is your likely entry point. The fractional CDO may influence decisions related to development or site-selection tools but is not a full-time employee. There are no multi-unit franchisees; all three franchised locations are operated by single-unit owners with no known purchasing autonomy signaled in the FDD.
The 2026 FDD does not mandate or recommend any specific technology systems. No POS provider, online ordering platform, payroll vendor, or back-of-house system is named. This absence of a mandated tech stack means the current technology landscape at Chiddy's Cheesesteaks is unknown to outside vendors. It could represent a greenfield opportunity if the system is underserved, or it could mean incumbents are already entrenched without disclosure. Vendors should approach discovery calls prepared to map the existing stack from scratch.
Procurement signals are sparse. The available FDD extract does not include Item 8 details, so it is unclear whether Chiddy's uses designated suppliers, approved suppliers, or an open procurement model. Renewal terms are clearer: franchisees operate under a 10-year initial agreement and must provide 180 days' written notice to renew. Renewal also requires signing the then-current Franchise Agreement, paying a renewal fee, remodeling the restaurant, and securing a general release. With only 3 franchised units and no disclosed recent growth, contract-driven software evaluation windows are likely infrequent and unpredictable.
The 2026 Franchise Disclosure Document is the definitive source for understanding the legal and operational constraints that shape software purchasing at this brand. Key items for vendors include Item 11 (franchisor's obligations) for any technology mandates, Item 8 (restrictions on sources of products and services) for procurement rules, and Item 17 (renewal, termination, transfer) for contract-cycle timing. The full FDD is embedded below. For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
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FDD alert
We’ll email you the moment Chiddy's Cheesesteaks files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
3 operators run 3 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 3 |
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Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.