You must record all sales on POS Systems designated or approved by us. Your POS System must be fully compatible with our computer system and must include an information interface capability to communicate electronically with our computer system. You must maintain your POS System to be approachable from our computer system for us to access and retrieve all data in your POS System at all times. You must also purchase at least one ordering kiosk for your Restaurant. Currently, we have approved the Brink POS System from ParTech, Inc., and Bite Kiosk the cost of which will range from approximately $13,305 (for two POS terminals and Charleys – 04/25 FDD 29 two kitchen video displays and one kiosk) to $28,032 (for four POS terminals and six kitchen video displays and two kiosks). We may require you to obtain equipment (including telephone and data lines), software, and/or services to facilitate communications between your POS System and our computer system. You must purchase a support contract from ParTech for the Brink POS System at a cost of $160 per month for up to two POS terminals and two kitchen video displays; and $270 per month for four POS terminals and six kitchen video displays and an additional $120 per month for kiosk software service.
From the filings
Charley's Philly Steaks
Quick service restaurantCharley's Philly Steaks requires every location to run PAR Technology's Brink POS system, under a support contract starting at $160 a month, plus Bite for at least one ordering kiosk per restaurant. The franchisor's own computer system must be able to reach and retrieve data from the POS at all times.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You must record all sales on POS Systems designated or approved by us. Your POS System must be fully compatible with our computer system and must include an information interface capability to communicate electronically with our computer system. You must maintain your POS System to be approachable from our computer system for us to access and retrieve all data in your POS System at all times. You must also purchase at least one ordering kiosk for your Restaurant. Currently, we have approved the Brink POS System from ParTech, Inc., and Bite Kiosk the cost of which will range from approximately $13,305 (for two POS terminals and
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
There are no contractual limits on our independent access to the information and data generated by your POS System.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
(b) no later than the 15th day following the end of each Monthly Period, which is each 4 or 5 Week period conforming to our Fiscal Year, an income statement and statement of cash flow for the Restaurant for such Monthly Period and for the year-to-date and a balance sheet as of the end of such month;
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 20
We have a Franchise Advisory Council or “FAC”.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
From time to time, we may modify the list of approved types, brands, models and/or suppliers.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We did not earn any revenue in our last fiscal year from required purchases or leases of products or services by us to our franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Several suppliers pay rebates or marketing allowances based on purchases by our franchised and company-owned Charleys Restaurants.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
95Item 8
We estimate that your purchases from approved suppliers or from suppliers that we designate, and otherwise under our standards, will be approximately 90% of the total purchases and leases of products and services needed to establish the Restaurant, and approximately 95% of the total purchases and leases of products…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We have the right to charge reasonable fees to cover our costs, which we estimate will be between $1,500 and $2,000.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use an alternate supplier, you must make a written request to us for approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
notify the telephone company and all telephone directory publishers of the termination or expiration of your right to use any telephone number and any regular, classified or other telephone directory listings associated with any Mark and to authorize transfer of the number to us or at our direction
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
To ensure full operational efficiency and optimum communication capability between and among computer systems, point of sale systems, and accounting systems installed by you, us, and other franchisees, you agree, at your expense, to keep your computer and point of sale systems in good maintenance and repair, and, at…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We have the right at any time during business hours, and without prior notice to you, to inspect, copy and audit the books, records, tax returns and documents relating to the development, ownership, lease, occupancy or operation of the Restaurant.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may modify the Operations Manual from time to time to reflect changes in standards, specifications and operating procedures, provided no addition or modification may alter your fundamental status and rights under this Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Before you acquire, by lease or purchase, any site for a Restaurant, you must submit to us for acceptance within 180 days after signing the Franchise Agreement (the “Site Selection Period”) a complete site application form for the Charleys Restaurant that you propose to operate and that you in good faith believe to…
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not promote, offer or sell any products or services relating to your Restaurant, nor use any of the Marks, through the Internet, any Web site or any other similar future technological avenues without our consent, which consent may be withheld for any reason or no reason.
Is a minimum grand opening advertising spend required?
YesItem 7
Prior to the opening of your Restaurant, you must purchase a grand opening marketing kit from our approved vendors with an estimated cost ranging from $7,000 to $10,000.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
If, in any fiscal year, you spend less than the required amount for the Restaurant for authorized LSM expenditures, you must contribute the difference between the required amount and the amount actually spent in that fiscal year to the Marketing Fund within 110 days after demand for payment is sent to you.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Your Restaurant may use and/or offer for sale only food products, beverages, ingredients, uniforms, packaging materials, menus, forms, labels, equipment and other supplies and other products and services that conform to our specifications and quality standards and/or are purchased from suppliers we approve (which may…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may purchase or lease approved types, brands, or models of fixtures, furniture, equipment, signs, supplies and installation services only from suppliers approved by us.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
you shall establish a designated bank account from which we shall be authorized to withdraw in any manner which we prescribe (including electronic transfer of funds), any amounts due to us or our Affiliates from you under this Agreement, including royalty fees and Marketing Fund contributions.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 11
You must maintain a competent, conscientious, trained staff in numbers sufficient to promptly service customers, including specified positions and minimum staffing levels that we may establish from time to time in the Operations Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must record all sales on POS Systems designated or approved by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
There are no contractual limits on our independent access to the information and data generated by your POS System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may require you (or your Operating Partner) and your employees to attend and successfully complete other training courses, quality assurance programs, conferences (including annual conferences) and seminars at such locations as we may designate (“Ongoing Training”).
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
The vendor opportunity at Charley's Philly Steaks
Item 19 reports a figure of $911,062 for the 641 franchised restaurants open the entire 2024 calendar year, and franchised outlets grew 6.3% year over year.
Who controls software purchasing
Item 2 names Charley M. Shin as CEO and founder. The operator base is broad and mostly single-unit: 723 mapped operators run roughly 730 locations, 4 of them multi-unit, with Texas, Florida, Ohio, California, and Maryland holding the largest clusters.
Tech named in the FDD, and what is actually required
Charley's Philly Steaks requires every restaurant to run Brink POS by PAR Technology, with a mandatory ParTech support contract starting at $160 per month for up to two terminals and two kitchen video displays, rising to $270 per month for four terminals and six displays plus $120 per month for kiosk software service. Bite is also mandated, with at least one ordering kiosk required per restaurant. CPSW restaurants, including those operating within Walmart locations, must additionally purchase and install in-restaurant media equipment from an approved vendor, currently MoodMedia. The POS System must remain reachable by the franchisor's own computer system for data retrieval at all times, and franchisees have an ongoing obligation to upgrade hardware and software whenever required, with no contractual limit on cost or frequency — though the franchisor, its affiliates, and third parties are not obligated to provide that maintenance themselves.
Procurement, renewals, and timing
Charley's Philly Steaks runs an approved-supplier list: goods, services, fixtures, and equipment — including the POS System, which must be purchased from an approved supplier and installed by a designated vendor before opening — must come from franchisor-approved sources, with roughly 90% of establishment purchases and 95% of operating purchases estimated to fall under this rule. Franchisees may propose an alternative supplier in writing. The initial term is 10 years, and franchisees may renew under the then-current franchise agreement if they give 180 days' notice, stay compliant, sign a new agreement and general release, pay a renewal fee, and remodel. Item 19 of the FDD makes a financial performance representation.
How to read the Charley's Philly Steaks FDD
The embedded PDF viewer below holds Charley's Philly Steaks' 2025 Franchise Disclosure Document in full. Talk to FranCloud for a ranked list of franchise systems that match this profile.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Charley's Philly Steaks, answered from the filing
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Operator footprint
Who runs the locations
723 operators run 730 mapped locations. 4 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 124 |
|---|---|
| FL | 88 |
| OH | 79 |
| CA | 67 |
| MD | 40 |
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.