3S POS
Mandatoryof financial data that we may make are in addition to any required reports you must provide to us. You must purchase the point-of-sale system specified in our Manuals (currently, 3S POS) with workstat
From the filings
HQ-led decisions
Chaiiwala
Quick service restaurantSoftware purchasing decisions at Chaiiwala are controlled at the headquarters level by a small executive team, including CEO Muhummed Juneid Bashir Ibrahim and CFO Abdul Gaffar Mussa Piranie. The brand currently mandates the 3S POS system across its franchise network. The total addressable market is small, with only 2 mapped operator locations identified in the most recent FDD.
For software vendors selling into US franchise brands.
Live signals
Total units
0
0 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2026
Royalty
7%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$297K–$957K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Facebook
s. We must approve all advertising before you use it. You must not advertise or use our Marks in any fashion on the Internet (including social media or networking websites such as Facebook, LinkedIn,
Instagram
ll advertising before you use it. You must not advertise or use our Marks in any fashion on the Internet (including social media or networking websites such as Facebook, LinkedIn, Instagram, X or othe
LinkedIn
approve all advertising before you use it. You must not advertise or use our Marks in any fashion on the Internet (including social media or networking websites such as Facebook, LinkedIn, Instagram,
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 10 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
You agree to establish and maintain at your own expense a bookkeeping, accounting, and recordkeeping system conforming to the requirements and formats we prescribe
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all information generated and stored in the systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You further agree to deliver to us such financial records, including profit and loss statements, operating statements, cash flow statements, statistical reports, bank activity reports, tax records, royalty reports, and such other records we request, at the intervals (e.g. monthly, annual, etc.) and in the formats we…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
As of the issuance date of this Disclosure Document, our parent, Rowda, is the only approved supplier of certain products, including food and beverage items, ingredients, branded products, and branded uniforms.
Is there a franchisee advisory council, association or committee?
YesItem 11
Advisory Council: We may form an advisory council, composed of designees of all or certain of our franchisees, to work with us to improve the System, the products offered by Chaiiwala Restaurants, advertising conducted by the Brand Fund, and any other matters that we deem appropriate.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate additional approved suppliers or remove any supplier from our approved supplier list at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
No revenue was collected by us or our affiliates from the sale of products or services to our franchisees in our most recently completed fiscal year.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
95Item 8
We estimate that your purchases from us or approved suppliers, or that must conform to our specifications, will represent approximately 95% of your total purchases in establishing the Restaurant, and approximately 95% of your total purchases in the continuing operation of the Restaurant.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any unapproved products or other items from an unapproved supplier, you must first submit a written request for approval, or must request the supplier do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You agree that, as between us and you, we reserve the right to all telephone numbers, fax numbers, email addresses, Online Presences, online listings, and/or any other type of contact information or directory listing for your Restaurant or that you use in the operation or promotion of your Restaurant (collectively…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You must secure and maintain in force throughout the Term all required licenses, permits and certificates relating to the operation of your Restaurant and operate your Restaurant in full compliance with all applicable laws, ordinances, and regulations, including food and safety laws, construction and accessibility…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
participation in quality assurance and customer satisfaction programs;
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Additionally, we may contract with third parties to conduct mystery shopper, customer survey or other market research testing, and quality assurance inspections at your Restaurant.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may revise the contents of the Manuals and you must comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
We must approve the site of your Restaurant before you sign any lease, sublease, or other document to secure its occupancy rights (the “Lease”).
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except as provided above, or as approved by us in writing or in the Manuals, you may not develop, maintain, or authorize any Online Presence that mentions your Restaurant, links to any System Website, or displays any of the Marks.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
You must spend at least $2,000 for a grand opening advertising program for your Restaurant.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to the grand opening requirement and the Brand Fund Contributions (defined below), you must spend an amount equal to 1% of your Gross Sales to advertise and promote your Restaurant (the “Local Advertising Expenditure”).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Cooperative has been established for a geographic area where your Restaurant is located when the Franchise Agreement is signed, or if any Cooperative is established during the term of the Franchise Agreement, you must become a member of the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You must purchase the products and services we periodically designate only from the Vendors we prescribe or approve, as applicable, and only on the terms and according to the specifications we approve.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase the point-of-sale system specified in our Manuals (currently, 3S POS)
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all information generated and stored in the systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may from time to time during the Term require that you (or if you are conducting business as an Entity, your Managing Owner) and/or your General Manager(s) (if applicable) attend and satisfactorily complete various ongoing, refresher, and/or recurring training courses or programs that we specify at the times and…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We may designate that attendance at an annual meeting by you and your Mandatory Trainees is mandatory.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Chaiiwala
Chaiiwala is a quick-service restaurant concept with a very small disclosed US footprint. The 2026 Franchise Disclosure Document does not state a total unit count, but the operator footprint lists only 2 mapped operators across approximately 2 located units, with a presence in California and Maryland. No multi-unit operators are on file; the entire mapped network falls into the single-unit band. For a software vendor, this represents a nascent account with a centralized purchasing model. The addressable market is tiny today, but the brand’s royalty rate of 7.0% on gross sales and a 10-year initial term suggest a standardized franchising structure that could scale. Any vendor engagement will be a ground-floor conversation with the founding executive team.
Who controls software purchasing
The buying center at Chaiiwala is concentrated at headquarters. The FDD’s Item 1 lists the executive team: Chief Executive Officer Muhummed Juneid Bashir Ibrahim, Chief Financial Officer Abdul Gaffar Mussa Piranie, Chief Operations Officer Ben Clayton, Director of Sales and Marketing Mohamed Sohail Alimohamed, and Director of Construction and Development Mustafa Mohamed Shahir Ismail. For a software pitch, the CEO and CFO are the primary economic buyers, while the COO and Director of Sales and Marketing are likely champions or users for operational and customer-facing tools. The Director of Construction and Development may be a stakeholder for facilities or project management software. There is no CIO or CTO listed, indicating that technology decisions are likely made directly by this core leadership group without a dedicated IT gatekeeper.
Mandated and current tech stack
The only technology mandate disclosed in the 2026 FDD is the point-of-sale system: 3S POS is required for franchisees. This is a critical integration point for any adjacent software, including loyalty, online ordering, delivery aggregators, or back-of-house management tools. No other mandated systems—such as accounting, payroll, inventory, or scheduling—are named in the filing. This could mean the brand is open to vendor recommendations in these categories, or simply that the mandates are not yet formalized. A vendor’s first technical question should be about API compatibility with 3S POS and the franchisor’s appetite for adding to the stack.
Procurement, renewals, and timing
The FDD provides no Item 8 extract, leaving the procurement model undefined. It is not clear whether Chaiiwala uses designated suppliers, approved supplier lists, or an open purchasing environment. This lack of disclosure is a risk factor for vendors selling physical or bundled hardware-software solutions, but it also represents a blank slate for pure SaaS tools that do not require supply-chain integration. On the renewal side, Item 17 outlines a 5-year successor term. To renew, a franchisee must sign the then-current Franchise Agreement and modernize equipment, signs, and materials to reflect current system standards. This modernization clause is a natural trigger for software evaluation and replacement. If the brand grows, the first major renewal wave will begin roughly 10 years after the initial units were sold, creating a predictable window for enterprise-level tech sales.
How to read the Chaiiwala FDD
The full 2026 FDD is embedded below. Pay close attention to Item 11 for any updates to the franchisor’s obligations regarding technology, and Item 8 if a future amendment adds supplier requirements. The executive team listed in Item 1 is your target account map. Because the system is small and independently owned with no parent company on file, relationship-building with the named executives is the only path to a sale. For a ranked target list of franchise brands that match your software’s ideal customer profile, FranCloud can help you prioritize your outbound efforts.
Questions vendors ask
Chaiiwala, answered from the filing
The buying center is small. Key contacts include CEO Muhummed Juneid Bashir Ibrahim and CFO Abdul Gaffar Mussa Piranie. COO Ben Clayton and Director of Sales Mohamed Sohail Alimohamed may also influence operational and marketing technology decisions.
The 2026 FDD mandates the 3S POS system. No other operational, HR, or accounting technology mandates are disclosed in the filing.
The total unit count is not disclosed in the FDD. The operator footprint shows only 2 mapped operators across approximately 2 located units, concentrated in California and Maryland.
The procurement model is not disclosed. The FDD contains no extract from Item 8 regarding designated or approved suppliers, so the restrictions on purchasing are unknown.
The initial franchise term is 10 years, with a 5-year renewal. Renewal requires signing the then-current agreement and modernizing equipment to current system standards, which can trigger a tech re-evaluation.
The FDD was filed with state franchise regulators in 2026. You can read the full document using the embedded PDF viewer below to conduct your own due diligence.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Chaiiwala files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit2
Top states by locations
| CA | 1 |
|---|---|
| MD | 1 |
Ownership
The portfolio behind Chaiiwala
unknown of rowda group.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.