From the filings
Software purchasing decisions at Cascadia Pizza Co. are controlled at the HQ level by a lean executive team led by CEO Calvin Freatman and CFO Thomas Reinhard. The most recent FDD discloses no mandated or recommended technology systems, leaving the tech stack open. With only 8 total units (3 franchised, 5 company-owned), the addressable market is small, but the $1.1M average unit volume signals healthy per-location spend potential.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Franchisor behaviours
28 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
At all times, Franchisee shall provide and permit Franchisor to maintain direct and independent access to the Business Management System and Franchisee shall electronically transfer and transmit to Franchisor all Business Management System Data;
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business including, but not limited to, income statement, statement of cash flows, balance sheet, and other operational reports designated…
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
advertising councils, franchisee advisory councils, administrative costs, which may include reimbursement for direct administrative and personnel costs
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We will notify you of any changes to our specifications or list of approved or designated suppliers.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates will receive any and all of these rebates.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
75Item 8
approximately 75% of the on-going operating expenses of the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses, not to exceed $1,000, that we incur in reviewing and evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisor, in Franchisor’s Reasonable Business Judgement, shall exclusively select the Reputation Management Services to be used by Franchisee and to determine and select the websites, social media sites, reporting services, surveys, and service platforms to be included in any evaluation and/or determination of…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any and all times during business hours, throughout the terms of this Agree and without prior notice to Franchisee, to inspect Franchisee’s Restaurant.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Restaurant Location you must obtain our approval of your Restaurant Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Not less than 30 days prior to the opening of the Franchised Business, Franchisee shall spend not less than $2,500 to market and promote the grand opening of the Franchised Business in accordance with Franchisor’s standards and specifications;
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
On-going, and on a monthly basis, Franchisee must spend not less than $500 per month on the local marketing of the Franchised Business within and/or targeted to Franchisee’s Designated Territory.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Gift Card and customer loyalty programs designated by Franchisor
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Restaurant or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated supplier and vendor for credit card processing which may be integrated with the point-of-sale system that we designate.
Must the franchisee participate in a gift card program?
YesItem 8
You must use our designated supplier and vendor for the ability to access and use online, point of sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your Restaurant must be managed and supervised on-site by either a Managing Owner or Operating Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 11
For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Currently, the designated point of sale system that you must license and use is Square, and as may be otherwise designated by us in the Manuals.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You are required to provide us with independent access to all of the information and data that is transacted, collected, and stored by the Franchised Business on the Business Management Systems, your computer systems, and otherwise.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
“Business Management System” refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by us, in our Reasonable Business Judgment, as being…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisee or, if Franchisee is a Corporate Entity, Franchisee’s Managing Owner and Manager, at Franchisee’s sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate…
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
Cascadia Pizza Co. is a quick-service restaurant concept headquartered in Washington state with a total footprint of just 8 units—5 company-owned and 3 franchised. For software vendors, this represents a very small addressable market. However, the brand's average unit volume of $1,100,478 suggests that each location generates enough revenue to justify investment in operational software. The franchise system is part of the tomcal portfolio, though the nature of that ownership entity is not detailed in the FDD.
The operator footprint is minimal: only 2 mapped operators are on file, none of them multi-unit, with units located in Oregon (1) and Idaho (1). This concentrated, early-stage structure means any software sale will likely be a single-decision, HQ-driven process rather than a multi-operator campaign.
The FDD lists five key executives: Calvin Freatman (Chief Executive Officer), Christian Buck (Chief Operations Officer), Thomas Reinhard (Chief Financial Officer), Madison Faimalo (Chief of Staff), and Emily Jaqua (Marketing Director). There is no CIO, CTO, or VP of Technology named, which is typical for a system of this size. The likely software buying center centers on CEO Calvin Freatman for strategic decisions and CFO Thomas Reinhard for budget approval. COO Christian Buck would be the operational stakeholder for any platform affecting store-level workflows. Vendors should prepare concise, ROI-focused pitches that speak to both financial controls and operational efficiency.
The 2026 FDD contains no mandated or recommended technology vendors. This is a critical data point: it means franchisees are not required to use a specific POS, online ordering, payroll, or inventory system. For a vendor, this is both an opportunity and a challenge. The opportunity is that there is no incumbent to displace at the franchisor level. The challenge is that each of the 3 franchised locations may have already chosen its own stack, and the 5 corporate units may be using ad hoc or legacy systems. Without a mandate, a sale must win over HQ on merit and then potentially roll out to a tiny base.
Item 8 of the FDD provides no extract on procurement, so we cannot confirm whether Cascadia Pizza Co. designates specific suppliers or maintains an approved-vendor list. In practice, this likely means procurement is handled informally at HQ. The renewal terms in Item 17 are standard: a 10-year renewal is available if the franchisee is in good standing, provides 180 days' written notice, pays a renewal fee, remodels to current standards, and signs the then-current Franchise Agreement. With only 3 franchised units and no disclosed year-over-year unit growth, natural contract renewal windows will be rare. The most realistic entry point for a software vendor is a corporate-led initiative to standardize or upgrade systems across the 5 company-owned locations.
The full 2026 Franchise Disclosure Document is embedded below. Key sections for software vendors: Item 1 lists the executives who will make or influence a purchasing decision. Item 11 details any required technology investments—in this case, none are disclosed. Item 8 clarifies procurement restrictions, though the absence of an extract here suggests an open model. Finally, Item 17 outlines the renewal process, which helps you forecast when franchisees might be open to switching systems. For a ranked target list tailored to your software category, FranCloud can map this data against your ideal customer profile.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Cascadia Pizza Co. files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| OR | 1 |
|---|---|
| ID | 1 |
Ownership
unknown of tomcal.
Related Quick service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.