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From the filings
Canteen
Retail foodAcross 261 locations, most of them company-owned, the vendor conversation runs through Compass Group's Canteen Division.
For software vendors selling into US franchise brands.
Live signals
Total units
261
100 franchised
Franchised outlet growth
-7.407%
Item 20, last two year-ends
AUV
—
Item 19
Royalty
0%–3% component; full terms unconfirmed
percentage component
Ad fund
0%
percentage component
Initial fee
$3K
per unit
Investment range
$1.40M–$2.10M
all-in, Item 7
Procurement
Standards based
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ordinary royalty terms
0% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
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Franchisor behaviours
What the franchisor requires
12 requirements the franchisor states in this filing, each in its own words; 12 explicit no's; 10 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 22
Franchisee shall use and keep up-to-date, at all times, the uniform accounting systems and practices determined by Canteen from time to time.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 22
Franchisee shall furnish Canteen complete and accurate balance sheets and profit and loss statements within 30 days after the close of each quarter showing the true and actual condition of the Franchise and Franchisee.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Depending on your geographic area, we may be the only approved supplier for Branded Program products.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 22
Canteen may, in its sole business judgement without prior notice, at any time (a) change its suppliers and institute different purchasing procedures and Purchasing Programs, (b) modify or terminate Purchasing Programs, and/or (c) require Franchisee to use Canteen’s designated suppliers for any or all classes of goods.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
If you purchase food or other consumer products or services from our suppliers, including Foodbuy, through us, you may get the benefit of our pricing and, if suppliers provide rebates based on your purchase of products (other than branded products as described below) or services, we will generally, and unless…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
85Item 22
purchase from Suppliers and Distributors designated by Canteen eighty-five percent (85%) or more of all products Franchisee sells
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We will notify you of our approval or disapproval of alternate supplier within 30 days after we receive your request to use an alternate supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 22
Shall notify the telephone company and all telephone directory publishers of the termination or expiration of Franchisee’s right to use any telephone number and any regular, classified or other telephone directory listings associated with any Mark and to authorize transfer thereof to Canteen or at its direction.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 22
Franchisee must abide by: (a) the Payment Card Industry Data Security Standards (“PCI- DSS”) enacted by the applicable Card Associations (as they may be modified from time to time or as successor standards are adopted);
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 22
Canteen has the right at any time during business hours, and without prior notice to Franchisee, to inspect and audit, or cause to be inspected and audited, the business records, bookkeeping, controls, accounting records, sales and income tax records and returns and other records of the Franchisee.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
The contents of the Manual are confidential, and Canteen may amend the Manual and implement changes to the System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
To date, we have not charged our employees a training fee, but franchisees would pay $1,000 if they elect to participate in an optional Sales Funnel 101 Training Class in Charlotte, NC several times throughout the year and conducted by Joe Leone of the Ray Leone Resource Group.
The filing answers no to 12 questions
- Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 22
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
- Must equipment be purchased from designated or approved suppliers?Item 8
- Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?Item 8
- Does the franchisor have independent access to the data in the franchisee's POS or computer system?Item 11
- Must the franchisee use a CRM system designated or approved by the franchisor?Item 8
The vendor opportunity at Canteen
Canteen operates 261 vending and food-service outlets — 100 franchised, 161 company-owned — under Compass Group USA.
Who controls software purchasing
Item 2 lists Erik R. Snyder as Chief Executive Officer of the Canteen Division and Dale Whetstone as President of its Franchise Division, alongside David Goldring as Division Chief Financial Officer and Minit Gupta as President and Chief Financial Officer of Compass Group USA. Franchised locations are thin on multi-unit concentration: 33 mapped operators run roughly 34 units, with just one multi-unit operator, and Texas, Pennsylvania, Washington, Oregon, and South Carolina hold the largest clusters.
Tech named in the FDD, and what is actually required
The other binding technology clause is conditional: if a franchisee accepts a subcontract to service an account under Canteen's or its Affiliate's master agreement, the FDD says they may be required to purchase or lease equipment, hardware, or software from Canteen, its Affiliate, or an approved vendor.
Procurement, renewals, and timing
Canteen's Item 8 model is specifications only: franchisees are not required to buy from designated suppliers, but Compass Group encourages it and publishes a designated-supplier list quarterly or on request. The initial term is 15 years, renewing automatically for successive 10-year terms unless either party gives 18 months' notice of non-renewal; a renewing franchisee may be asked to sign a new agreement with materially different terms. Franchised-outlet counts fell 7.4% year over year, and Item 19 of the FDD makes a financial performance representation.
How to read the Canteen FDD
The embedded PDF viewer below holds Canteen's 2026 Franchise Disclosure Document in full. Talk to FranCloud for a ranked list of franchise systems that match this profile.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Canteen, answered from the filing
Canteen operates under Compass Group USA, and the Canteen Division is run by Erik R. Snyder as Chief Executive Officer and Dale Whetstone as President of the Franchise Division — the roles overseeing standards a vendor would need to clear.
Franchisees must have a computer with internet access to use FISH, Canteen's Franchise Information Systems Hub for reporting sales and calculating fees. If a franchisee subcontracts a national account under Canteen's master agreement, the FDD says they may be required to purchase or lease equipment, hardware, or software from Canteen, its affiliate, or an approved vendor.
261 total vending and food-service outlets, 100 franchised and 161 company-owned.
The initial term runs 15 years and renews automatically for successive 10-year terms unless either side gives 18 months' notice of non-renewal — a long runway, with the notice window as the natural point to revisit a vendor relationship.
The embedded PDF viewer below holds Canteen's 2026 Franchise Disclosure Document.
Source
Read the filing itself
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
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Operator footprint
Who runs the locations
33 operators run 34 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit32
2–9 units1
Top states by locations
| TX | 11 |
|---|---|
| PA | 5 |
| WA | 4 |
| OR | 4 |
| SC | 3 |
Ownership
The portfolio behind Canteen
Ownership: Compass Group.
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.