HQ-led decisions

BurgerFi

Quick service restaurant

Software purchasing at BurgerFi is controlled from the brand’s Michigan headquarters, where the C-suite and operations leadership evaluate technology. The system currently mandates a POS Back Office platform and Sysco Ordering, leaving adjacent categories open for vendor exploration. With 82 total units and a disclosed average unit volume of $1,258,412, the addressable footprint is compact but concentrated, making it a targeted opportunity for SaaS vendors who can align with a centralized decision process.

Live signals

Total units
82
66 franchised
Unit growth YoY
-15.385%
vs prior filing
AUV
$1.26M
Item 19, 2024
Royalty
5.5%
of gross sales
Ad fund
4%
national + local
Initial fee
$35K
per unit
Investment range
$705K–$1.17M
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
unaudited

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.

Pinterest
Mandatory
Marketing automationItem 11

ectronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (including Facebook, Twitter, LinkedIn, YouTube, TikTok, Pinterest, Instagram

Sysco
Mandatory
InventoryItem 11

Day 7: Off Day 8: Grill Closing shift, BOH Service Corporate Certified 1 10 Cycle Audit, Cash Handling. Training Facility Day 9: Fry Opening Shift, Overview of Corporate Certified Sysco Delivery Recei

TikTok
Mandatory
Marketing automationItem 11

rough electronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (including Facebook, Twitter, LinkedIn, YouTube, TikTok, Pinterest, I

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
  3. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.

The vendor opportunity at BurgerFi

BurgerFi is a quick-service restaurant brand headquartered in Michigan with 82 total units, 66 of which are franchised and 16 company-owned. The system reported an average unit volume of $1,258,412 in its 2026 FDD. Year-over-year unit growth declined by 15.4%, signaling a contracting footprint that may still present modernization or efficiency-driven software needs. For SaaS vendors, the opportunity lies in a centralized purchasing structure where a small executive team controls technology decisions across the entire system.

The brand operates without a parent company, appearing independently owned. No multi-unit operators are mapped in our corpus, which suggests that franchisee-level influence on software selection is minimal and that HQ-driven mandates carry significant weight. Vendors should approach BurgerFi as a single-entity sale rather than a distributed operator sell-in.

Who controls software purchasing

The 2026 FDD identifies five executives in Item 1: Happy Asker (Chief Executive Officer and Manager of the LLC), Suhel Kizi (Co-Chief Executive Officer), Maher Bashi (Chief Administrative Officer), George Khalaf (Controller), and Anthony Theodore (Director of Food Purchasing). This group represents the likely buying center for technology. The presence of a Chief Administrative Officer and a Controller suggests that operational and financial vetting will be part of any software evaluation. The Director of Food Purchasing may influence supply-chain and procurement-adjacent tools, though his title points more toward food than IT.

Because no dedicated CIO or CTO is listed, vendors should expect that technology decisions are handled by the CEO and Co-CEO in collaboration with administrative and financial leadership. This is a lean HQ, so pitches must be concise and directly tied to unit-level economics or operational control.

Mandated and current tech stack

BurgerFi mandates two systems in its 2026 FDD: a POS Back Office platform and Sysco Ordering. The POS Back Office requirement covers core transaction and reporting functions, while Sysco Ordering handles supply-chain procurement. No other operational, HR, scheduling, or marketing platforms are disclosed as mandated or recommended. This leaves adjacent categories—such as labor management, inventory optimization, customer engagement, and business intelligence—potentially open for vendor introduction.

The absence of a named POS vendor in the FDD means the specific POS Back Office provider is not publicly disclosed. Vendors competing in or complementing the POS space will need to identify the incumbent during discovery. The Sysco Ordering mandate signals a direct relationship with Sysco for food and supply purchasing, which may limit opportunities for third-party procurement platforms unless they integrate with or augment that workflow.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal purchasing model—whether designated supplier, approved supplier, or open—is not disclosed. Vendors should clarify this early in conversations with HQ. The franchise agreement runs for an initial 10-year term, with the right to renew for two additional five-year terms by signing the then-current franchise agreement. Renewal conditions note that the new agreement may contain materially different terms, which could include updated technology requirements. These renewal windows, occurring at the 10-year and 15-year marks, may serve as natural inflection points for software evaluation and adoption.

Given the -15.4% unit decline, the brand may be focused on stabilizing operations and improving unit profitability. Software that demonstrably reduces costs, streamlines back-office work, or enhances same-store sales will likely resonate more than speculative growth tools.

How to read the BurgerFi FDD

The BurgerFi Franchise Disclosure Document for 2026 is embedded below. It was filed with state franchise regulators and contains the full legal and operational disclosures, including Item 1 executives, Item 11 mandated systems, and Item 17 renewal terms referenced throughout this page. Reviewing the FDD directly gives vendors the primary-source detail needed to tailor a pitch, verify the current tech stack, and understand the contractual framework that governs franchisee operations.

For a ranked target list of franchise brands aligned to your software category, reach out to FranCloud.

Questions vendors ask

BurgerFi, answered from the filing

The 2026 FDD lists Happy Asker (CEO), Suhel Kizi (Co-CEO), Maher Bashi (Chief Administrative Officer), and George Khalaf (Controller) as key executives. Technology decisions likely route through this group, with operations and finance influencing vendor selection.
BurgerFi mandates a POS Back Office system and Sysco Ordering, per the 2026 FDD. No other operational or back-of-house platforms are named as required, leaving room for complementary tools.
BurgerFi operates 82 total units in the US, with 66 franchised and 16 company-owned, according to the 2026 FDD. The brand experienced a -15.4% year-over-year unit decline.
The 2026 FDD does not disclose a specific procurement model in the available extract. Vendors should inquire directly about designated versus approved supplier pathways during discovery.
Franchise agreements run for an initial 10-year term, with two optional five-year renewals. Renewal windows, tied to the then-current agreement, may create natural evaluation periods for new technology.
The BurgerFi Franchise Disclosure Document was filed with state franchise regulators in 2026. You can review the embedded PDF viewer below for the full filing details.
Source

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Operator footprint

Who runs the locations

49 operators run 49 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit49

Top states by locations

FL22
GA4
NY3
AL2
SC2

Ownership

The portfolio behind BurgerFi

parent_company of BFI Restaurant Group Holdings LLC.

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.