Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information and data generated by your system.
From the filings
Mandated tech stackHQ-led decisions
Buffalo Wings & Rings
Quick service restaurantSoftware purchasing decisions at Buffalo Wings & Rings are controlled at the headquarters level, with President and CEO Nader Masadeh and Chief Operations Officer Bob Bafundo as key buying-center contacts. The system mandates the My Buffalo platform across its 58 total units. With 52 franchised locations and a $2.4 million average unit volume, the addressable market is concentrated but high-value for vendors targeting quick-service restaurant chains.
For software vendors selling into US franchise brands.
Live signals
Total units
58
52 franchised
Unit growth YoY
-3.704%
vs prior filing
AUV
$2.42M
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
4%
national + local
Initial fee
$40K
per unit
Investment range
$1.50M–$2.02M
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2025)
15% reference
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Submit to Franchisor, on the 15th day of each month the profit and loss statement (P & L) for the previous month, which accurately reflects the results of operations and financial condition of the Franchised Restaurant, together with such other information as may be prescribed by Franchisor;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisee will purchase and use Proprietary Items from Franchisor or a limited number of suppliers authorized by Franchisor.
Is there a franchisee advisory council, association or committee?
YesItem 11
We have a Franchise Advisory Council (“FAC”) as a formal channel of communication between us and the franchise system.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor may, during the term of this Agreement, require Franchisee to modify, upgrade, update, enhance, and replace all or any part of Franchisee’s Communication and Information System at Franchisee’s expense
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
902891.33Item 8
In 2024, Wings and Rings received rebates of $902,891.33 as a result of purchases by franchisees and corporate restaurants.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We may receive rebates and royalties as a result of purchases by franchisees and company-owned stores from required suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
85Item 8
approximately 85% to 98% of your overall purchases in operating the Franchised Restaurant
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If you wish to purchase goods or services from a supplier not currently approved, you must submit a written request to us, along with a non-refundable deposit of $500.00 to defray our cost in evaluating such suppliers, and you shall reimburse us for all expenses that we incur in excess of such deposit in evaluating…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase goods or services from a supplier not currently approved, you must submit a written request to us, along with a non-refundable deposit of $500.00 to defray our cost in evaluating such suppliers, and you shall reimburse us for all expenses that we incur in excess of such deposit in evaluating…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
will relinquish to Franchisor all of Franchisee’s right, title and interest in and to any and all telephone numbers of Franchisee’s franchise and all related Yellow Pages, White Pages and other business listings
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
it is the responsibility of the Franchisee to ensure that its POS system and infrastructure complies with the PCI DSS at all times as defined by the PCI Security Standards Council.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
8.2.5 require Franchisee to participate and request Franchisee's customers, suppliers and others to participate in any marketing surveys performed by or on behalf of Franchisor.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may conduct periodic inspections of your Franchised Restaurant and provide evaluations of the products and services sold at the Franchised Restaurant.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor has the right, in its reasonable discretion, to add to or otherwise modify the Wings and Rings manuals from time to time to reflect changes in any of the System Standards, provided that no such addition or modification will alter Franchisee’s fundamental status and rights under this Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
It is your sole responsibility to locate, identify, and submit for our acceptance a suitable proposed site location for your Franchised Restaurant.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish your own website, social media page, web page, or URL for your Franchised Restaurant or using any of our trademarks.
Is a minimum grand opening advertising spend required?
YesItem 11
In addition to and simultaneously with the signing of your first Franchise Agreement and payment of the applicable Franchise Fee, you shall pay us $10,000 for the first Franchised Restaurant (the “Grand Opening Payment”), which we will hold in escrow and which will be used to fund your grand opening marketing plan…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least 1% of your Net Sales monthly on Local Advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we establish an advertising cooperative in an area, each franchise within the cooperative area must join and contribute to the cooperative each month.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the following goods and services from designated suppliers: chicken wings, sauces, chicken tenders, appetizer items, hamburger patties, bakery items, soda/beverages, Wings and Rings FDD April 24, 2025 13 paper goods, signage and logo items, uniforms, credit card services, promotional materials…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
All fees are paid by pre-authorized electronic debit from your bank account.
Must the franchisee participate in a gift card program?
YesFranchise agreement
Franchisee agrees to participate in any gift card programs that Franchisor specifies.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee will staff the Franchised Restaurant at all times with a sufficient number of qualified personnel who will wear Franchisor-approved uniforms during working hours.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase a Point of Sale (POS) system designated by us, which includes a backup PC which must be compatible with the POS system designated by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information and data generated by your system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We currently charge $500 per day, in addition to all travel expenses, for each of our employees who conduct the additional training, but this amount is subject to change in our sole discretion.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Franchisee (or if Franchisee is not an individual, the Designated Individual) will be required, on an annual basis, to attend a national or regional meeting of Wings and Rings franchisees at a location designated by Franchisor.
The filing answers no to 1 question
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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The vendor opportunity at Buffalo Wings & Rings
Buffalo Wings & Rings is a quick-service restaurant chain headquartered in Ohio with 58 total units, 52 of which are franchised. The system reported an average unit volume of $2,417,501 in its 2025 Franchise Disclosure Document. While the chain contracted by -3.7% year-over-year, the remaining locations represent a high-revenue target base for software vendors. A 5.0% royalty rate and 10-year initial term create a stable, long-horizon customer environment. For vendors, the opportunity lies in penetrating a concentrated HQ-controlled buying process where a single mandate can unlock the entire franchised footprint.
Who controls software purchasing
Software purchasing authority sits at the headquarters level. The 2025 FDD lists Nader Masadeh as President and CEO and Bob Bafundo as Chief Operations Officer, both of whom are central to operational technology decisions. Travis Garrett, Vice President of Finance, is the likely budget approver. The document does not name a Chief Information Officer or Chief Technology Officer, suggesting that technology evaluation falls within the operations and executive leadership team. Daniel Doulen, Director of Franchising and Real Estate, may influence tools tied to site selection or franchisee onboarding. No multi-unit operators are mapped in our corpus, reinforcing that franchisees do not appear to have independent purchasing power for core systems.
Mandated and current tech stack
The only technology system explicitly mandated in the 2025 FDD is My Buffalo. No other POS, back-office, or operational software vendors are disclosed as required or recommended. This creates a clear integration point for vendors whose tools can complement or enhance the My Buffalo platform. The absence of a named POS vendor in the mandate signals either a legacy system bundled within My Buffalo or an open field for ancillary solutions. Vendors should investigate whether My Buffalo functions as a proprietary portal, a third-party white-label solution, or a custom-built operational hub.
Procurement, renewals, and timing
Item 8 procurement details are not extracted in the available data, so the franchisor's supplier designation model—whether designated, approved, or open—remains unknown. Item 17 renewal conditions require franchisees to not be in default, provide 6 to 12 months' notice, pay a renewal fee, and sign a new franchise agreement that may contain materially different terms. Franchisees must also update their location and equipment. This equipment-update clause is a direct trigger for technology refresh cycles. With a 10-year term, vendors should map renewal cohorts to anticipate when hardware and software evaluations are most likely. The recent unit decline suggests that new-unit sales cycles will be limited, making renewal-driven replacement the primary go-to-market motion.
How to read the Buffalo Wings & Rings FDD
The full 2025 Franchise Disclosure Document is embedded below. For software vendors, the critical sections are Item 11, which details the franchisor's obligations regarding mandated technology and equipment, and Item 17, which outlines renewal conditions and the potential for materially different contract terms. Item 8, if available in the full document, will clarify whether the franchisor designates or approves specific technology suppliers. Cross-reference the executive team listed in Item 1 with the mandates in Item 11 to map the buying center accurately. For a ranked target list of franchise systems matched to your software category, talk to FranCloud.
Questions vendors ask
Buffalo Wings & Rings, answered from the filing
The buying center includes Nader Masadeh (President and CEO) and Bob Bafundo (Chief Operations Officer). Travis Garrett (VP, Finance) likely controls budget sign-off. The most recent FDD does not name a dedicated CIO or CTO.
The 2025 FDD mandates the My Buffalo platform. No other specific POS or operational technology vendors are disclosed in the mandated or recommended tech signals on file.
There are 58 total units: 52 franchised and 6 company-owned. The system experienced a -3.7% year-over-year unit decline, signaling a consolidating but still active quick-service restaurant chain.
The procurement model is not disclosed in the most recent FDD. Item 8 extracts are not available, so it is unknown whether the franchisor uses designated suppliers, approved suppliers, or an open procurement structure.
With a 10-year initial term and renewal requiring 6-12 months' notice, windows align with new unit openings or renewal cycles. Given recent negative unit growth, renewal-triggered tech evaluations may be the primary opportunity.
The 2025 FDD is filed with state franchise regulators. You can review the embedded PDF viewer below for the full legal document, which contains Item 11 tech mandates and Item 17 renewal conditions.
Source
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.