HQ-led decisions

Bruegger’s Franchise

Quick service restaurant

Software purchasing at Bruegger’s Franchise is driven by a mandated tech stack controlled at the parent level, Bruegger’s Enterprises, Inc. The system runs on NCR/Aloha point-of-sale and kitchen displays, NCR Menulink/NBO for inventory, and MonkeyMedia for catering and online ordering. With 169 total units—124 company-owned and 45 franchised—the addressable market for a vendor is concentrated but tightly specified.

Live signals

Total units
169
45 franchised
Unit growth YoY
-6.25%
vs prior filing
AUV
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
3.5%
national + local
Initial fee
$35K
per unit
Investment range
$694K–$1.23M
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
1 years
from the filing
Item 19
No claims
unaudited

Mandated & recommended tech

The systems vendors compete with

6 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.

Aloha
Mandatory
POSItem 11

eement, you must purchase and install a technology suite for the Bakery. As of the date of this disclosure document, the approved Bakery solutions are the following systems: • NCR/Aloha Point of Sale

NCRNCR Voyix
Mandatory
POSItem 11

er hardware, and Approved Software to range from $26,000 to $34,000 per Bakery, or estimated at $200 to $300 per month on a subscription based program for legacy contracts through NCR. For franchisees

NCR Aloha
Mandatory
POSItem 11

Agreement, you must purchase and install a technology suite for the Bakery. As of the date of this disclosure document, the approved Bakery solutions are the following systems: • NCR/Aloha Point of Sa

NCR MenulinkNCR Voyix
Mandatory
InventoryItem 11

suite for the Bakery. As of the date of this disclosure document, the approved Bakery solutions are the following systems: • NCR/Aloha Point of Sale and Kitchen Display Systems • NCR Menulink/NBO Inve

Pinterest
Mandatory
Marketing automationItem 11

through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, YouTube, TikTok, Pinterest, etc.), blo

TikTok
Mandatory
Marketing automationItem 11

accessed through electronic means, including, for example, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, YouTube, TikTok, Pinterest, e

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
  3. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.

The vendor opportunity at Bruegger’s

Bruegger’s operates 169 total units, 124 of which are company-owned and 45 franchised. The brand is part of Bruegger’s Enterprises, Inc. and is classified as a quick-service restaurant. Year-over-year unit growth is negative 6.25%, so the installed base is contracting slightly, but the concentration of company-owned locations means a single buyer controls the majority of the estate. For a software vendor, the opportunity is less about selling to individual franchisees and more about winning a corporate mandate.

The operator footprint shows 48 mapped operators, 33 of which are multi-unit, across roughly 210 located units. The unit-band split is 1:15 for single-unit operators and 2-9:33 for small multi-unit groups. No operators control 10 or more units. Top states are California with 109 units, Arizona with 65, North Carolina with 14, and Ohio and Minnesota with 5 each. This geographic concentration in the West and Southwest means any field-sales effort can be tightly focused.

Who controls software purchasing

The 2026 FDD lists the executive team in Item 1. Jessica DePetro is President, CEO, and Director. Will Evans is Chief Financial Officer. Markus Lonnquist is Chief Information Officer. Michael W. Davis is Chief Legal Officer and Director. Adam Modzel is Chief Operations Officer. For a software vendor, the CIO is the most direct entry point. Because the franchisor mandates specific systems, the CIO’s office—not individual franchisees or multi-unit operators—holds purchasing authority. The parent company, Bruegger’s Enterprises, Inc., ultimately controls the technology roadmap.

Mandated and current tech stack

The FDD mandates four systems. NCR/Aloha is the point-of-sale and kitchen display system. NCR Menulink/NBO is the inventory management system. MonkeyMedia provides the catering and online ordering system. The online ordering system is listed separately as mandated, but MonkeyMedia appears to cover that function. No other mandated or recommended vendors are named. If you sell adjacent software—labor scheduling, food safety, loyalty, or analytics—you will need to integrate with or displace components of this NCR-centric stack.

Procurement, renewals, and timing

Item 8 of the FDD does not include a procurement extract, so the brand’s supplier designation model is not publicly disclosed. There is no indication of a designated supplier or an approved-supplier list. This absence means vendors should assume an open but corporate-controlled procurement process.

Item 17 outlines renewal conditions. The standard franchise agreement runs for a 10-year initial term. A franchisee in good standing can request one additional 10-year successor agreement, provided Bruegger’s is still franchising in that geographic market. Under the License Agreement, two additional five-year terms are available, or one additional 10-year term for airport locations. These renewal windows can be natural moments for system upgrades or vendor evaluations, especially if the franchisor refreshes its tech stack between terms.

How to read the Bruegger’s FDD

The 2026 Bruegger’s Franchise Disclosure Document is embedded below. It contains the full legal and operational disclosures filed with state franchise regulators. For a software vendor, the most actionable sections are Item 1 (executives), Item 11 (mandated systems), and Item 17 (renewal and term). The unit counts and operator footprint in this analysis are drawn directly from those sections. If you need a ranked target list of franchise systems that match your software category, FranCloud can build that for you.

Questions vendors ask

Bruegger’s Franchise, answered from the filing

The Chief Information Officer, Markus Lonnquist, is the named technology executive. Given the mandated stack, purchasing authority sits at the parent, Bruegger’s Enterprises, Inc., not with individual franchisees.
The 2026 FDD mandates NCR/Aloha for point-of-sale and kitchen display, NCR Menulink/NBO for inventory management, and MonkeyMedia for catering and online ordering.
169 total units: 124 company-owned and 45 franchised. The operator footprint maps 48 operators across roughly 210 located units, concentrated in CA (109) and AZ (65).
The FDD does not disclose a designated supplier or approved-supplier framework in Item 8. The procurement signal is absent, so the model is not publicly specified in the filing.
The initial franchise term is 10 years. Renewal is available for one additional 10-year term, provided the brand is still franchising in the market. License agreements offer two 5-year or one 10-year renewal for airports.
The 2026 FDD is filed with state franchise regulators. You can read it directly in the embedded PDF viewer below on this page.
Source

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Operator footprint

Who runs the locations

48 operators run 210 mapped locations. 33 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

2–9 units33
Single-unit15

Top states by locations

CA109
AZ65
NC14
OH5
MN5

Ownership

The portfolio behind Bruegger’s Franchise

parent_company of Bruegger's Enterprises, Inc..

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.