Maggiano's Little Italy

FDD-2025 502783585-v2\NA_DMS 18 register systems and kitchen display systems from our designated third party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Aloha Kitchen display system is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software, and/or database maintenance services (and that single designated supplier may be us or an affiliate). Maggiano’s also uses NCR connected payments P2PE payment processing platform. One device for each POS terminal in the restaurant.

FDD-2025 502783585-v2\NA_DMS 18 register systems and kitchen display systems from our designated third party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Aloha Kitchen display system is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software, and/or database maintenance services (and that single designated supplier may be us or an affiliate). Maggiano’s also uses NCR connected payments P2PE payment processing platform. One device for each POS terminal in the restaurant.

FDD-2025 502783585-v2\NA_DMS 28 may not use any plans or materials until they have been approved by us and must promptly discontinue use of any advertising or promotional plans or materials upon receiving notice from us. You must participate in supplemental marketing programs, like limited time offers, gift cards, gift certificates, coupons, loyalty programs, customer relationship management, and other supplemental marketing programs as we may periodically require. You may be responsible for certain costs associated with these supplemental marketing programs. We may change the required supplemental marketing program designation periodically. Under certain limited circumstances (e.g., for a significant multi-unit development plan, a large metropolitan area, airports or unique restaurant sites), we may modify the contributions or participation for a specific franchisee in our sole discretion. We currently do not have a formal franchisee advisory council or association. Computer System You must install and maintain at the Restaurant and record all sales on a computerized point-of- sale system (“POS System”) and utilize a kitchen display system that we have approved and report your Gross Sales weekly via our Web portal in the manner we specify in the MFM or through other electronic data interfaces that we may define at a future date. The POS System and kitchen display system are comprised of terminals, monitors, printers, and all hardware, software, and data used to record and analyze sales, labor, inventory, product usage, and tax information to operate the Restaurant (the “Computer System”). We require all Maggiano’s Restaurants to use the Aloha POS system and the Aloha Kitchen display system. You must purchase the Aloha POS system (hardware and software) from NCR, if NCR sells the required system. If NCR does not sell such items, you must purchase the required system from a supplier we approve. The cost to obtain a Computer System, which includes all BOH and FOH equipment and software and, depending on the size of the restaurant, 5 to 12 POS terminals for a Maggiano’s Restaurant (the specific components of which are described more fully in the MFM) is typically in the range of approximately $90,000 to $115,000 per restaurant. Your estimated annual per-restaurant recurring software and hardware maintenance costs may be between $3,000 and $5,000. Neither we, our affiliates, nor any third parties are required or designated to provide ongoing maintenance, repairs, upgrades, or updates to your computer system. Currently, there are no optional or required maintenance/upgrade contracts for the Computer System. We can require you to replace your existing Computer System with one designated by us and, in such event, you will be given a reasonable timeframe not to exceed 24 months. Currently, we do not have direct access to the information and data on the Computer System, however we have the right under the Franchise Agreement to establish such access in the future. We also have the right to designate changes or enhancements to the Computer System used in your Restaurant including the POS terminals, computer hardware, software, and other equipment. At such time as we designate the changes or enhancements to the Computer System, you may be required to make certain payments to our designated suppliers. You must acquire the right to use hardware, software, peripheral equipment, and accessories and arrange for installation, maintenance, and support services of the initial equipment and services and changes or enhancements, all at your cost. Maggiano’s also uses NCR connected payments P2PE payment processing platform, one device for each POS terminal in the restaurant. You must participate, as we may require, in the integrated online ordering solution we designate. Currently, the mandatory and exclusive online ordering platform for Maggiano’s Restaurants is Olo. The current cost of the online ordering system is a one-time activation fee of $250 per Restaurant, with a monthly subscription fee of $75/month per location + .010% per transaction fee through your gateway. In the event you transfer services to a different owner/company, there is a one-time $100 per location transfer fee as well. In connection with using Olo, you will be required to secure an additional eCommerce merchant ID for each Restaurant from your payment processor. If you elect to use a payment processer not affiliated with Olo, then you will have to use Olo’s Braintree solution and pay the associated costs.

FDD-2025 502783585-v2\NA_DMS 28 may not use any plans or materials until they have been approved by us and must promptly discontinue use of any advertising or promotional plans or materials upon receiving notice from us. You must participate in supplemental marketing programs, like limited time offers, gift cards, gift certificates, coupons, loyalty programs, customer relationship management, and other supplemental marketing programs as we may periodically require. You may be responsible for certain costs associated with these supplemental marketing programs. We may change the required supplemental marketing program designation periodically. Under certain limited circumstances (e.g., for a significant multi-unit development plan, a large metropolitan area, airports or unique restaurant sites), we may modify the contributions or participation for a specific franchisee in our sole discretion. We currently do not have a formal franchisee advisory council or association. Computer System You must install and maintain at the Restaurant and record all sales on a computerized point-of- sale system (“POS System”) and utilize a kitchen display system that we have approved and report your Gross Sales weekly via our Web portal in the manner we specify in the MFM or through other electronic data interfaces that we may define at a future date. The POS System and kitchen display system are comprised of terminals, monitors, printers, and all hardware, software, and data used to record and analyze sales, labor, inventory, product usage, and tax information to operate the Restaurant (the “Computer System”). We require all Maggiano’s Restaurants to use the Aloha POS system and the Aloha Kitchen display system. You must purchase the Aloha POS system (hardware and software) from NCR, if NCR sells the required system. If NCR does not sell such items, you must purchase the required system from a supplier we approve. The cost to obtain a Computer System, which includes all BOH and FOH equipment and software and, depending on the size of the restaurant, 5 to 12 POS terminals for a Maggiano’s Restaurant (the specific components of which are described more fully in the MFM) is typically in the range of approximately $90,000 to $115,000 per restaurant. Your estimated annual per-restaurant recurring software and hardware maintenance costs may be between $3,000 and $5,000. Neither we, our affiliates, nor any third parties are required or designated to provide ongoing maintenance, repairs, upgrades, or updates to your computer system. Currently, there are no optional or required maintenance/upgrade contracts for the Computer System. We can require you to replace your existing Computer System with one designated by us and, in such event, you will be given a reasonable timeframe not to exceed 24 months. Currently, we do not have direct access to the information and data on the Computer System, however we have the right under the Franchise Agreement to establish such access in the future. We also have the right to designate changes or enhancements to the Computer System used in your Restaurant including the POS terminals, computer hardware, software, and other equipment. At such time as we designate the changes or enhancements to the Computer System, you may be required to make certain payments to our designated suppliers. You must acquire the right to use hardware, software, peripheral equipment, and accessories and arrange for installation, maintenance, and support services of the initial equipment and services and changes or enhancements, all at your cost. Maggiano’s also uses NCR connected payments P2PE payment processing platform, one device for each POS terminal in the restaurant. You must participate, as we may require, in the integrated online ordering solution we designate. Currently, the mandatory and exclusive online ordering platform for Maggiano’s Restaurants is Olo. The current cost of the online ordering system is a one-time activation fee of $250 per Restaurant, with a monthly subscription fee of $75/month per location + .010% per transaction fee through your gateway. In the event you transfer services to a different owner/company, there is a one-time $100 per location transfer fee as well. In connection with using Olo, you will be required to secure an additional eCommerce merchant ID for each Restaurant from your payment processor. If you elect to use a payment processer not affiliated with Olo, then you will have to use Olo’s Braintree solution and pay the associated costs. FDD-2025 502783585-v2\NA_DMS 29 Operations Manual The Table of Contents of our MFM is attached as Exhibit C to this disclosure document. The MFM has a total of 209 pages. Training If you or your affiliate are opening your first or second Maggiano’s Restaurant, we will provide initial training for your Managing Owner, Operating Partner, and up to 5 managers per Restaurant, including your executive chef who manages culinary operations (“Culinary Manager”) at no additional charge to you, provided that you or your employees will be responsible for expenses incurred in attending the training, including meals, lodging, and transportation. All new managers hired by you and any Managing Owner or Operating Partner later appointed by you must attend and complete our initial training program to our satisfaction. For initial training: (i) of your personnel in excess of the 7 representatives noted above; or (ii) of any person later employed by you in the position of manager; or (iii) for each replacement Operating Partner or Managing Owner; or (iv) after your first two Maggiano’s Restaurants are opened or (v) if the opening of the Restaurant is moved to a later date and we require you to attend another initial training program, you must pay a training fee at the then current rate being charged by us to franchisees operating under the System. You are responsible for all costs and expenses like meals, lodging and transportation of the persons attending training. We may send an opening team to your Restaurant to help with the opening if we believe it is necessary, considering factors such as your previous restaurant experience and the size and location of your Restaurant. If we do, our training representatives will be at the Restaurant for a period of approximately 20 total days before and after the opening date. You must reimburse us for our reasonable expenses incurred in providing the opening team, including costs of transportation, lodging, meals and wages. Costs may vary depending on factors like the number of opening team members, the distance they must travel and the time period they are at the Restaurant. Historically, the cost of our opening teams have ranged between $120,000 and $160,000 for a Maggiano’s Restaurant. Although we do not always require an opening team, if we do, the types of costs assessed are uniform. Initial training programs are offered at various times during the year depending on the number of franchisees entering the System, the number of replacement personnel needing training, the number of new restaurants we open and the timing of scheduled restaurant openings. The initial training program will generally last 8 to 10 weeks. If you operate more than one Maggiano’s Restaurant and your Managing Owner, Operating Partner, and at least 3 managers at your second Restaurant have completed our initial training program to our satisfaction, we may approve your Maggiano’s Restaurant as a Certified Training Restaurant. If we do, then with our approval you may conduct the initial training for your managers at your Certified Training Restaurant. If you train your managers, we will have the right to review and determine (by written certification) whether your managers have satisfactorily complete training. The subjects covered, approximate hours of classroom and on the job training, and other information about our initial training program are described below:

FDD-2025 502783585-v2\NA_DMS 36 You must maintain in sufficient supply, and use and/or sell at all times, only the menu items, ingredients, products, materials, supplies, and paper goods that meet our standards and specifications, and must refrain from deviating from those standards by using or offering non-conforming items, without first obtaining our written consent. You are required to offer or sell only the menu items, products, and services as have been expressly approved for sale in writing by us; to offer or sell all types of menu items, products, and services specified by us; to refrain from any deviation from our standards and specifications without first obtaining our written consent; and to discontinue selling and offering for sale any menu items, products, or services which we may, in our discretion, disapprove in writing at any time. We may change the goods and services you are authorized to sell at any time in our discretion, and there are no limits on our right to do so. You have discretion as to the prices to be charged customers for the offer and/or sale of any menu item, products, and/or services, subject to our reasonable rules, limitations and regulations regarding such pricing. To the fullest extent permitted by applicable law, we reserve the right to establish maximum, minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the MFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr, You Tube or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.

Gift Cards Approximately $1,500 As invoiced You must participate in and bear per year/per restaurant certain costs associated with our gift card program. Fiserv (formerly known as First Data) is our third party gift card provider. Fiserv may bill you for certain items related to start-up, but generally Fiserv will bill us monthly. Fiserv reconciliation includes B2b and third party gift card redemptions by franchisees including a reconciliation

FDD-2025 502783585-v2\NA_DMS 18 register systems and kitchen display systems from our designated third party supplier. We are an approved supplier (but not the only approved supplier) of the other items listed below. Gift Cards – You may only purchase and sell gift cards that have been approved by us. The only gift card processor you may use is Fiserv. The estimated cost to purchase gift cards for sale in your restaurant is approximately $1,500 per year/per restaurant. We will reconcile costs and benefits of the gift card program and generate periodic accountings to franchisees. We have implemented a comprehensive gift card policy that is applicable to you and with which you must comply. We may supplement, replace, revise, or otherwise modify the gift card policy at any time, and you must comply with any revised gift card policy. We may require you to sign a gift card participation agreement in the future. Computer System – You must purchase and install a POS system and kitchen display system that we approve. The Aloha POS system is the only approved POS system, and the Aloha Kitchen display system is the only approved kitchen display system. You must purchase the Aloha platform (hardware and software) from NCR, if NCR sells the required system. If not, you must purchase the required system from a supplier we approve. Currently, you may use one of several designated suppliers for ongoing service, although we may in the future require you to use a single designated supplier source for required hardware, software, and/or database maintenance services (and that single designated supplier may be us or an affiliate). Maggiano’s also uses NCR connected payments P2PE payment processing platform. One device for each POS terminal in the restaurant.

FDD-2025 502783585-v2\NA_DMS 36 You must maintain in sufficient supply, and use and/or sell at all times, only the menu items, ingredients, products, materials, supplies, and paper goods that meet our standards and specifications, and must refrain from deviating from those standards by using or offering non-conforming items, without first obtaining our written consent. You are required to offer or sell only the menu items, products, and services as have been expressly approved for sale in writing by us; to offer or sell all types of menu items, products, and services specified by us; to refrain from any deviation from our standards and specifications without first obtaining our written consent; and to discontinue selling and offering for sale any menu items, products, or services which we may, in our discretion, disapprove in writing at any time. We may change the goods and services you are authorized to sell at any time in our discretion, and there are no limits on our right to do so. You have discretion as to the prices to be charged customers for the offer and/or sale of any menu item, products, and/or services, subject to our reasonable rules, limitations and regulations regarding such pricing. To the fullest extent permitted by applicable law, we reserve the right to establish maximum, minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the MFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr, You Tube or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.

FDD-2025 502783585-v2\NA_DMS 36 You must maintain in sufficient supply, and use and/or sell at all times, only the menu items, ingredients, products, materials, supplies, and paper goods that meet our standards and specifications, and must refrain from deviating from those standards by using or offering non-conforming items, without first obtaining our written consent. You are required to offer or sell only the menu items, products, and services as have been expressly approved for sale in writing by us; to offer or sell all types of menu items, products, and services specified by us; to refrain from any deviation from our standards and specifications without first obtaining our written consent; and to discontinue selling and offering for sale any menu items, products, or services which we may, in our discretion, disapprove in writing at any time. We may change the goods and services you are authorized to sell at any time in our discretion, and there are no limits on our right to do so. You have discretion as to the prices to be charged customers for the offer and/or sale of any menu item, products, and/or services, subject to our reasonable rules, limitations and regulations regarding such pricing. To the fullest extent permitted by applicable law, we reserve the right to establish maximum, minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the MFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr, You Tube or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.

FDD-2025 502783585-v2\NA_DMS 36 You must maintain in sufficient supply, and use and/or sell at all times, only the menu items, ingredients, products, materials, supplies, and paper goods that meet our standards and specifications, and must refrain from deviating from those standards by using or offering non-conforming items, without first obtaining our written consent. You are required to offer or sell only the menu items, products, and services as have been expressly approved for sale in writing by us; to offer or sell all types of menu items, products, and services specified by us; to refrain from any deviation from our standards and specifications without first obtaining our written consent; and to discontinue selling and offering for sale any menu items, products, or services which we may, in our discretion, disapprove in writing at any time. We may change the goods and services you are authorized to sell at any time in our discretion, and there are no limits on our right to do so. You have discretion as to the prices to be charged customers for the offer and/or sale of any menu item, products, and/or services, subject to our reasonable rules, limitations and regulations regarding such pricing. To the fullest extent permitted by applicable law, we reserve the right to establish maximum, minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the MFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr, You Tube or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.

FDD-2025 502783585-v2\NA_DMS 36 You must maintain in sufficient supply, and use and/or sell at all times, only the menu items, ingredients, products, materials, supplies, and paper goods that meet our standards and specifications, and must refrain from deviating from those standards by using or offering non-conforming items, without first obtaining our written consent. You are required to offer or sell only the menu items, products, and services as have been expressly approved for sale in writing by us; to offer or sell all types of menu items, products, and services specified by us; to refrain from any deviation from our standards and specifications without first obtaining our written consent; and to discontinue selling and offering for sale any menu items, products, or services which we may, in our discretion, disapprove in writing at any time. We may change the goods and services you are authorized to sell at any time in our discretion, and there are no limits on our right to do so. You have discretion as to the prices to be charged customers for the offer and/or sale of any menu item, products, and/or services, subject to our reasonable rules, limitations and regulations regarding such pricing. To the fullest extent permitted by applicable law, we reserve the right to establish maximum, minimum, or other pricing requirements with respect to the prices that you may charge for products or services offered at the Restaurant. You are required to offer or sell authorized products and services only at the Restaurant and to refrain from off-premises sales or catering unless expressly authorized by us in writing. You are prohibited from installing or permitting to be installed on or about the Restaurant premises, any fixtures, furnishings, equipment, computer software, decor, signs, games, vending machines, or other items not previously approved as meeting our standards and specifications without first obtaining our written consent. You may only employ advertising materials and promotional activities which conform to the standards and specifications listed in the MFM or otherwise and which have been approved by us. You may not advertise, promote, post or list information relating to the Restaurant on the Internet (through the creation of a website or otherwise), including, social channels such as Facebook, Instagram, Twitter, SnapChat, Tumblr, You Tube or TikTok without our prior written consent. We do not impose any other restrictions in the Agreements or otherwise, as to the goods or services which you may offer or as to the customers to whom you may sell.