From the filings
Software purchasing at Bowl Boss Acai is controlled at the franchisor level, with Chief Executive Officer Jenna Hood and Chief Operating Officer Suzanne Stanton identified as key executives in the 2026 FDD. The system currently mandates Auphan and Paytronics across its 7 franchised locations. The total addressable market for a vendor is limited to these 7 units, as no company-owned stores are disclosed.
For software vendors selling into US franchise brands.
Live signals
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
2 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
7. Online Ordering, Customer Rewards, and Gift Cards – You must use our designated supplier and vendor for the ability to access and use online, point of sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems. Currently our designated vendors for these systems are Auphan and Paytronics. As you access and utilize these systems you will pay usage fees based on a percentage of your processed Gross Sales.
7. Online Ordering, Customer Rewards, and Gift Cards – You must use our designated supplier and vendor for the ability to access and use online, point of sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems. Currently our designated vendors for these systems are Auphan and Paytronics. As you access and utilize these systems you will pay usage fees based on a percentage of your processed Gross Sales. 8. Third Party Delivery Services – The operations of your Restaurant must comply with our policies, procedures, requirements and restrictions respecting the use of third party food delivery services and
(d) Gross Sales – means the total revenue derived by an Outlet, including fees, charges, and mark-ups charged by, paid through, and/or paid to third party delivery services (including without limitation Door Dash, Uber Eats, and GrubHub), less sales tax, discounts, allowances, and returns. (e) New Franchise Outlet – means, as to a particular Calendar Year, a Franchise Outlet that for the first time opened and commenced operations during the Calendar Year. For example, if a Franchise Outlet first opened for business in February 2024, as to the 2024 Calendar Year, the Franchise Outlet would qualify as a New Franchise Outlet and not as an Operational Franchise Outlet, see definition below. If this Franchise Outlet remained in operation throughout the 2025 Calendar Year, it would qualify as an Operational Franchise Outlet during the 2025 Calendar Year.
(d) Gross Sales – means the total revenue derived by an Outlet, including fees, charges, and mark-ups charged by, paid through, and/or paid to third party delivery services (including without limitation Door Dash, Uber Eats, and GrubHub), less sales tax, discounts, allowances, and returns. (e) New Franchise Outlet – means, as to a particular Calendar Year, a Franchise Outlet that for the first time opened and commenced operations during the Calendar Year. For example, if a Franchise Outlet first opened for business in February 2024, as to the 2024 Calendar Year, the Franchise Outlet would qualify as a New Franchise Outlet and not as an Operational Franchise Outlet, see definition below. If this Franchise Outlet remained in operation throughout the 2025 Calendar Year, it would qualify as an Operational Franchise Outlet during the 2025 Calendar Year.
Franchisor behaviours
27 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
At all times, Franchisee shall provide and permit Franchisor to maintain direct and independent access to the Business Management System and Franchisee shall electronically transfer and transmit to Franchisor all Business Management System Data;
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business including, but not limited to, income statement, statement of cash flows, balance sheet, and other operational reports designated…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate, Bowl Boss Distributing, LLC is currently designated as an approved supplier of menus, gift cards, and all branded promotional items and merchandise.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate a supplier, including ourselves or our affiliates, as the exclusive supplier for the System.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
As of a result of our supplier agreement, we currently receive rebates in the amount of $5 per base sold.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
40Item 8
approximately 40% of your total purchases in the continuing operations of your Restaurant
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
shall pay to Franchisor a Supplier Evaluation Fee per requested product, service, equipment, supply, supplier and/or distributor to be considered
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 6
Quality Assurance Audit Reimbursement of Actual As invoiced Payable to us if we elect to perform or Costs of Quality designate a third party to perform Assurance Audit periodic quality assurance audits, including mystery shopper type inspections and programs.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Operations Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Restaurant Location you must obtain our approval of your Restaurant Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Not less than 30 days prior to the opening of the Franchised Business, Franchisee shall spend not less than $1,500 to market and promote the grand opening of the Franchised Business in accordance with Franchisor’s standards and specifications;
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
On an on-going and monthly basis, you must spend not less than 1% of your monthly Gross Sales on the local marketing of your Restaurant.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Gift Card and customer loyalty programs designated by Franchisor
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Restaurant or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Credit Card Processing – You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Royalty Fee payments will be paid weekly and sent by ACH, electronic funds transfer, or as otherwise designated by Franchisor and shall be due on the Thursday of each weekly Accounting Period (for the preceding week and each week thereafter throughout the entire Term of this Agreement) or such other specific day of…
Must the franchisee participate in a gift card program?
YesFranchise agreement
issue, sell, redeem, honor, and accept, without the offset to any fees due to Franchisor, all Gift Cards designated by Franchisor and participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Gift Card and customer loyalty programs designated by Franchisor
People
Must employees wear uniforms specified by the franchisor?
YesItem 11
For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license and use the computer, point of sale, business management, and ordering systems that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
At all times, Franchisee shall provide and permit Franchisor to maintain direct and independent access to the Business Management System and Franchisee shall electronically transfer and transmit to Franchisor all Business Management System Data;
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
“Business Management System” means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually, or collectively, designated by Franchisor, in Franchisor’s Reasonable Business Judgment, as…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisee or, if Franchisee is a Corporate Entity, Franchisee’s Managing Owner and Manager, at Franchisee’s sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate…
Bowl Boss Acai operates as a quick-service restaurant concept with a small, fully franchised footprint of 7 locations. For a software vendor, the immediate addressable market is precisely these 7 units. The franchisor, headquartered in New York, does not report any company-owned locations in its 2026 FDD, meaning the entire system is run by franchisees who must adhere to HQ's technology mandates. The average unit volume (AUV) is not disclosed, and year-over-year unit growth data is not available, suggesting a nascent or stable system with limited historical disclosure. This is a compact target: the sales cycle will be short and centralized, but the total contract value is capped by the unit count.
Control is concentrated at the top. The 2026 FDD identifies Jenna Hood as Chief Executive Officer and Suzanne Stanton as Chief Operating Officer. In a system of this size, with mandated technology and no disclosed parent company, these two executives are the de facto buying center. A vendor's pitch should be directed to the C-suite, not to individual franchisees, as the franchisor's Item 11 mandates leave no room for operator-level software selection. The absence of any mapped operators in our corpus reinforces that all strategic vendor decisions flow through HQ.
The FDD is explicit about the technology franchisees must use. Two systems are mandated: Auphan and Paytronics. While the FDD does not break down which system handles point-of-sale versus back-office or other functions, the mandate is absolute. For a vendor, this means any competing solution must be positioned as a replacement for or an integration with these incumbents. The tech landscape is therefore defined by these two named vendors, and any new tool must demonstrate a compelling reason to disrupt the existing, mandated stack.
Procurement intelligence is thin. The Item 8 extract, which would typically reveal whether the franchisor operates as a designated supplier, an approved supplier program, or an open market, is not available in our corpus. Similarly, Item 17 renewal terms and the initial franchise term length are not disclosed. This lack of data makes it difficult to map contract expiration cycles or predict when a system-wide technology refresh might occur. A vendor should approach this as an always-on, relationship-driven sale to the CEO and COO, rather than timing a pitch to a known renewal window.
The 2026 Franchise Disclosure Document is the definitive source for the legal and operational constraints governing this franchise system. For a software vendor, the critical sections are Item 11 (the source of the Auphan and Paytronics mandates) and Item 1 (which names the executives who control purchasing). The embedded PDF viewer below contains the full filing. Reviewing it directly will confirm the scope of the franchisor's obligations to franchisees and any hidden procurement rights that could affect your sales strategy. For a ranked target list of franchise systems that match your ideal customer profile, talk to FranCloud.
Complete royalty terms are not confirmed.
Questions vendors ask
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Operator footprint
6 operators run 6 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 4 |
|---|---|
| SC | 1 |
| GA | 1 |
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.