stem will include our currently required POS/CRM system which you will use and operate from terminals in the store, credit card processing system, and accounting platform, such as QuickBooks. These sy
From the filings
Boba Cutea US Group
Quick service restaurantSoftware purchasing at Boba Cutea US Group is controlled at the franchisor level, with Chung Kit (Gary Lo) listed as the agent for service of process in the 2026 FDD. The brand mandates QuickBooks by Intuit Inc. for accounting, and with 14 total units (10 franchised, 4 company-owned) and 100% year-over-year unit growth, the addressable market is small but expanding rapidly.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall use such customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems as Boba Cucue Franchise may specify in the Manual or otherwise in writing.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide such periodic financial reports as Boba Cucue Franchise may require in the Manual or otherwise in writing, including: (i) a monthly profit and loss statement and balance sheet for the Business within 30 days after the end of each calendar month; 18 Boba Cucue FDD 2025 Franchise Agreement (ii)…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our Affiliate, BobaCutea Supply, LLC is currently a supplier of the retail items, some Boba products and packaging that you must purchase, and we reserve the right to be a supplier (or the sole supplier) of a good or service in the future.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Boba Cucue Franchise may change any such requirement or change the status of any vendor.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
311500Item 8
Our revenue from all required purchases and leases of products and services by franchisees in the prior fiscal year was $311,500.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Boba Cucue Franchise may receive rebates, payments or other consideration from vendors in connection with purchases by franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that the required purchases and leases of goods and services to operate your business are 50% to 80% of your total purchases and leases of goods and services to operate your business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to use a supplier that is not on our list of approved suppliers, you must request our approval in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
notify the telephone, internet, email, electronic network, directory, and listing entities of the termination or expiration of Franchisee’s right to use any numbers, addresses, domain names, locators, directories and listings associated with any of the Marks, and authorize their transfer to Boba Cucue Franchise or…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee must at all times comply with payment card industry data security standards (PCI-DSS).
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate at its own expense in programs required from time to time by Boba Cucue Franchise for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, and/or managing customer complaints, which may include (but are not limited to) a customer feedback system, customer…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Boba Cucue Franchise may enter the premises of the Business from time to time during normal business hours and conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Boba Cucue Franchise may supplement, revise, or modify the Manual, and Boba Cucue Franchise may change, add or delete System Standards at any time in its discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Your site is subject to our approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not conduct any marketing, advertising, or public relations activities (including in-store marketing materials, websites, online advertising, social media marketing or presence, and sponsorships) that have not been approved by Boba Cucue Franchise.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After you open, you must spend at least 4% of gross sales each month on marketing your business.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Boba Cucue Franchise, in the manner specified by Boba Cucue Franchise in…
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If a Market Cooperative for the geographic area encompassing the Location has been established at the time Franchisee commences operations hereunder, Franchisee shall immediately become a member of such Market Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase (or lease) the point-of-sale software and hardware, and related software and hardware, that we specify.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase (or lease) the point-of-sale software and hardware, and related software and hardware, that we specify.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall purchase or lease all equipment and enter into all business relationships necessary to accept payments as required by Boba Cucue Franchise.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require you to pay royalty fees and other amounts due to us by pre- authorized bank draft.
Must the franchisee participate in a gift card program?
YesFranchise agreement
At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Boba Cucue Franchise, in the manner specified by Boba Cucue Franchise in…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall cause its personnel to comply with any dress attire, uniform, personal appearance and hygiene standards set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase (or lease) the point-of-sale software and hardware, and related software and hardware, that we specify.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must give us independent access to the information that will be generated or stored in these systems.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
The system will include our currently required POS/CRM system which you will use and operate from terminals in the store, credit card processing system, and accounting platform, such as QuickBooks.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you need to send a new general manager to our training program, we will charge a fee, which is currently $350 per day.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive shall use reasonable efforts to attend all in-person meetings and remote meetings (such as telephone conference calls) that Boba Cucue Franchise requires, including any national or regional brand conventions.
The filing answers no to 2 questions
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is a minimum grand opening advertising spend required?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Boba Cutea US Group
Boba Cutea US Group operates 14 quick-service restaurant locations—10 franchised and 4 company-owned—across five states: Arizona (5), Texas (2), New Mexico (2), Alaska (2), and Nevada (1). The brand posted 100% year-over-year unit growth in its latest disclosure, signaling an active expansion phase. For software vendors, this means a small but growing footprint where every new unit represents a potential technology sale. The franchise system is entirely single-unit operators, with no multi-unit franchisees on file, so sales cycles will run through the franchisor rather than large franchisee groups.
Who controls software purchasing
Decision-making authority sits at the headquarters level. The 2026 FDD names Chung Kit (Gary Lo) as the Agent for Service of Process, the sole executive on file. No CIO, CTO, or VP of IT is listed, which is typical for a system of this size. Vendors should expect Mr. Lo or a delegate to evaluate and approve any software that touches franchise operations. With only 12 mapped operators and no multi-unit owners, there is no independent franchisee buying center to navigate—HQ controls the tech stack.
Mandated and current tech stack
The only mandated technology disclosed in the FDD is QuickBooks by Intuit Inc., required for accounting across the system. No point-of-sale, payroll, inventory, or scheduling platforms are named as mandatory or recommended. This leaves significant white space for vendors in POS, labor management, online ordering, loyalty, and supply chain. However, the absence of mandates also means the brand may be evaluating solutions on an ad-hoc basis, so timing and relationship-building with HQ are critical.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so there is no public information on designated suppliers, approved-vendor programs, or purchasing cooperatives. Franchise agreements run for an initial 10-year term, with the option to renew for up to three additional 5-year terms. Renewal conditions include compliance with all obligations, renovation to then-current standards, signing the then-current franchise agreement (including a personal guaranty), and a general release. This structure suggests that major technology refreshes could align with renovation cycles or new-unit openings, both of which are likely given the 100% growth rate.
How to read the Boba Cutea US Group FDD
The full 2026 Franchise Disclosure Document is embedded below. Key sections for software vendors include Item 1 (the franchisor and executives), Item 11 (franchisor’s obligations, where mandated tech is listed), and Item 17 (renewal and termination, which signals contract windows). Because the system is small and centralized, the FDD is the most reliable source for understanding who buys software and how decisions are made. For a ranked target list of franchise systems that match your software category, FranCloud can help.
Questions vendors ask
Boba Cutea US Group, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Boba Cutea US Group files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
12 operators run 12 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| AZ | 5 |
|---|---|
| TX | 2 |
| NM | 2 |
| AK | 2 |
| NV | 1 |
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.