QuickBooks
28, 2023) 3. Transfer Fee: $240 Transfer Fee: Payable upon a transfer of Store subject to EULA 20 882068 (Big O BFF - 1) Type of Fee Amount Due Date Remarks (Note 1) QuickBooks a. QuickBooks License,
From the filings
+2.118% units YoYHQ-led decisions
Big O Tires Big O
Automotive servicesSoftware purchasing at Big O Tires is controlled at the franchisor level, with mandates for the BOT POS System, a CRM Program, and an SEO/SEM Program. The network includes 434 franchised locations, creating a concentrated addressable market for vendors who can align with these existing tech requirements. The most recent FDD lists President and CEO Laurent Bourrut and President & COO Brian A. Maciak as key executives.
For software vendors selling into US franchise brands.
Live signals
Total units
466
434 franchised
Unit growth YoY
+2.118%
vs prior filing
AUV
$2.52M
Item 19, 2021
Royalty
2%
of gross sales
Ad fund
1%
national + local
Initial fee
$35K
per unit
Investment range
$334K–$1.44M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
3%of gross sales (FY2022)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Qvinci
latform f. QuickBooks that works as an extension of the Creating Beginning QuickBooks software and Balances - $1,000 provides financial data per Store consolidation, reporting, g. Qvinci - $209.95 per
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Big O will have independent access to the e-mail account and all information on the e-mail system without contractual limitation.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall deliver to Big O, no later than forty-five (45) days from the end of each of Franchisee’s fiscal quarters, an unaudited profit and loss statement covering the Franchised Business for such quarter and a balance sheet of the Franchised Business as of the end of such quarter, all of which shall be…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
One or more officers of Big O own an interest in TBC, which may occasionally sell products or supply services to Big O franchisees.
Is there a franchisee advisory council, association or committee?
YesItem 11
We have established the Franchise Advisory Council, which assists us in marketing decisions under the National Marketing Program and other advertising matters.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We may, however, revise our policy in our discretion so that you must obtain specific systems in the future, or change any management system previously designated (including the BOT POS System).
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
345734196.39Item 8
Of this amount, $345,734,196.39 (approximately 89.4%) consisted of revenues from products or services (other than real estate sales or leases) sold by us or our affiliates to Big O franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We derive revenue from your purchases through certain designated or approved sources of certain products and services on a percentage basis ranging from 1% to 10% of the purchase price, which range could vary, depending upon the combined annual purchase/sales volume of you and other franchisees or as may be…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease any products, equipment, supplies, or services, or use a supplier not listed in the Manual as previously approved by us, you must first obtain our written approval.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Big O may also require at any time the records from Franchisee or its affiliated parties to be sent to Big O’s offices or another location to permit the inspection or audit of such records to be conducted at Big O’s place of business or the other location.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 8
Our Manual may be modified by us periodically to reflect changes in authorized products and services, standards or service quality, and the operations of Big O Stores.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must receive formal written approval from us for your Big O Store location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 12
you may not set up, maintain or utilize social media, an Internet website or home page to sell products and services or cause or allow the Licensed Marks, or any of them, to be used or displayed, in whole or in part, as an Internet domain name, or on or in connection with social media, any Internet home page or…
Is a minimum grand opening advertising spend required?
YesItem 6
You must provide for “Grand Opening Advertising” (advertising in the first 12 months of your operation of a Big O Store) to promote the opening of the Big O Store.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Each month, you must contribute a minimum of 4% of your Store’s Gross Sales for the previous month to us or as we direct for a fund used for advertising and related expenditures (“Local Fund”).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
Each Big O Store must participate in Regional Funding Plans if adopted by the Local Group (or a region within a Local Group), for the region in which the Store is located.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease all products, equipment, supplies, and services used in or sold through your Big O Store in accordance with our standards and specifications only from us or other sources approved by us.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 5
Real Estate Rental and Fees See Note 3 of Item 7 First day of each month (paid by Automatic Clearing House debits to your checking account)
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
These standards and specifications may include, but are not limited to the safety, maintenance, cleanliness, sanitation, function and appearance of the Premises, the Store and the Store’s equipment and signs, as well as the requirement that the employees of the Store shall be required to wear uniforms while employed…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
Currently, Business Format Franchisees must acquire, install and use the BOT POS System offered by Navex.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
No contractual restrictions exist concerning our ability to require you to give us independent access to your computer system.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
Franchisee must participate in a customer relationship management program (“CRM Program”) under which Big O or its approved supplier will send a number of postcards and other communications such as e-mails and text messages each month to certain categories of customers.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Big O, in its sole discretion, may charge a reasonable fee for such additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You (or your representative approved by us) must attend the first national convention after your Store opens for business.
The filing answers no to 3 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Franchise agreement
- Must the franchisee participate in a customer loyalty or rewards program?Item 8
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
The vendor opportunity at Big O Tires
Big O Tires operates 466 locations in the automotive services segment, 434 of which are franchised. The average unit volume sits at $2,520,258, with a 2.0% royalty rate and a standard 10-year initial term. Year-over-year unit growth was 2.118% as of the 2022 FDD. For software vendors, the addressable market is concentrated: a single franchisor mandate can unlock hundreds of locations. The franchisor’s headquarters is in Florida, and the system shows a clear preference for standardized technology across its network.
Who controls software purchasing
The 2022 FDD identifies Laurent Bourrut as President and Chief Executive Officer, and Brian A. Maciak as President & Chief Operating Officer of Big O, who also serves as Executive Vice President, General Counsel and Chief Compliance Officer of TBC and its affiliated entities. These are the most senior executives on file and represent the likely buying center for enterprise software decisions. Additional divisional leadership includes Doug Sergent (Assistant General Counsel and Head of Franchise Development), Gary Skidmore (Divisional Vice President, East), and Timothy S. Washburn (Divisional Vice President, West). No parent company is listed, suggesting the entity operates independently. The operator footprint is not mapped in our corpus, meaning individual franchisee influence on software purchasing is not documented here.
Mandated and current tech stack
Big O Tires mandates three technology categories for its franchisees. The BOT POS System is required for point-of-sale operations. A CRM Program is also mandated, though the specific vendor is not disclosed in the available FDD extract. Finally, an SEO/SEM Program is required for digital marketing and search visibility. These mandates signal that the franchisor controls the technology stack centrally, and any vendor selling into this system must either replace an existing mandate or integrate with it. The absence of named third-party vendors for the CRM and SEO/SEM programs may indicate either proprietary solutions or a gap in the public disclosure.
Procurement, renewals, and timing
Item 8 procurement signals are not available in our corpus, so the designated versus approved supplier model remains unknown. Item 17 outlines the renewal process: franchisees must provide notice, prove legal control of the premises, sign the then-current franchise agreement, refurbish the store, pay a successor franchise administration fee, and sign a Successor Franchise Rider containing a general release. The renewal term is 10 years. The franchisor explicitly states that the new contract may contain materially different terms. For software vendors, these renewal events—occurring on a rolling 10-year cycle—represent natural windows when franchisees may be required to adopt updated technology mandates.
How to read the Big O Tires FDD
The 2022 Franchise Disclosure Document is the primary source for all data on this page. It details the franchisor’s obligations, the mandated technology programs, executive leadership, and the legal terms governing the franchise relationship. The embedded PDF viewer below contains the full filing. Review Item 11 for the franchisor’s obligations regarding technology, Item 1 for the executive team and corporate history, and Item 17 for renewal and transfer conditions that can trigger software evaluation periods. For a ranked target list of franchise systems matched to your software category, talk to FranCloud.
Questions vendors ask
Big O Tires Big O, answered from the filing
The FDD lists Laurent Bourrut (President & CEO) and Brian A. Maciak (President & COO of Big O; EVP, General Counsel of TBC) as top executives. These roles typically control or heavily influence system-wide technology mandates.
The 2022 FDD mandates the BOT POS System for point-of-sale, a CRM Program for customer management, and an SEO/SEM Program for digital marketing. Specific third-party vendors for these programs are not named in the available data.
The system has 466 total units, comprising 434 franchised locations and 32 company-owned stores, according to the 2022 FDD.
The procurement model is not disclosed in the most recent FDD. The document does not contain an extract from Item 8 specifying whether suppliers must be designated, approved, or if the system is open.
The initial franchise term is 10 years. Renewals require signing a new agreement, refurbishing the store, and meeting current standards. Contract windows may align with these 10-year cycles or system-wide tech refresh initiatives.
The 2022 FDD was filed with state franchise regulators. You can review the embedded PDF viewer below for the full legal document and detailed disclosures.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
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Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| WA | 1 |
|---|
Ownership
The portfolio behind Big O Tires Big O
strategic_multibrand of TBC Corporation.
Related Automotive services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.