The computer system is designed to enable us to have immediate, continuing and independent access to the information monitored by the system, and there is no contractual limitation on our ability to access the information or use of the information we obtain. You must install and maintain equipment and a high-speed internet connection (such as T-1, DSL or cable modem) in accordance with our specifications to permit us to access the point of sale (or other computer hardware and software) at the Restaurant premises as described above. This will permit us to electronically inspect and monitor information concerning your Restaurant’s Gross Sales and any other information that may be contained or stored in the equipment and software. You must make sure that we have independent access at all times and in the manner we specify, at your cost. You must purchase the Aloha POS point of sale system with five or six terminals, including kitchen screens, receipt printers, back office systems and kitchen monitors. The approved supplier for the point of sale system, if we designate one, will be included in the Operations Manual. We expect that the point of sale system will cost between $40,000 and $50,000. You must also purchase a maintenance contract for your point of sale system, which we anticipate will cost approximately $1,250 per year. You must obtain any upgrades and/or updates to the software used with the point of sale system, at your expense. In addition, we may require you to update and/or upgrade all or a portion of your point of sale system during the term of your Franchise Agreement, at your expense. The Franchise Agreement does not limit our ability to require you to update and/or upgrade your point of sale system or the cost of any update and/or upgrade. Neither we nor any affiliate of ours is responsible for providing you with any upgrades, updates or maintenance for your point of sale system.
From the filings
Arooga's
Full service restaurantArooga's Franchise Management, LLC controls software purchasing at Arooga's, a full-service restaurant brand with 17 total units (9 franchised, 8 company-owned). The 2023 FDD names Aloha POS by NCR Voyix as the mandated point-of-sale system, with Olo and Paytronix in use. Franchised outlets grew 50% year over year, making this a small but expanding target for software vendors.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
5% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You must use our designated supplier and brand of POS, Kiosk, Menu Boards, and to-go lockers, and pay the applicable fees charged by those vendors. You are not permitted to promote your Restaurant or use the Proprietary Marks in any manner on any social or networking Websites, such as Facebook, Instagram, FourSquare, LinkedIn, TikTok or Twitter, without our prior written consent. Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Arooga’s Restaurants, advertising conducted by the Brand Development Fund, and any other matters that we deem appropriate. If an advisory council is formed, it will act solely in an advisory capacity, and will not have decision making authority. An advisory council will be comprised of our representatives and franchisee representatives. The franchisee representatives may be chosen by us or elected by other franchisees in the System. If you participate on an advisory council, you will pay any costs related to your participation, such as travel and living expenses to attend council meetings. We will have the right to form, change, merge or dissolve any advisory council.
You must use our designated supplier and brand of POS, Kiosk, Menu Boards, and to-go lockers, and pay the applicable fees charged by those vendors. You are not permitted to promote your Restaurant or use the Proprietary Marks in any manner on any social or networking Websites, such as Facebook, Instagram, FourSquare, LinkedIn, TikTok or Twitter, without our prior written consent. Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Arooga’s Restaurants, advertising conducted by the Brand Development Fund, and any other matters that we deem appropriate. If an advisory council is formed, it will act solely in an advisory capacity, and will not have decision making authority. An advisory council will be comprised of our representatives and franchisee representatives. The franchisee representatives may be chosen by us or elected by other franchisees in the System. If you participate on an advisory council, you will pay any costs related to your participation, such as travel and living expenses to attend council meetings. We will have the right to form, change, merge or dissolve any advisory council.
You must use our designated supplier and brand of POS, Kiosk, Menu Boards, and to-go lockers, and pay the applicable fees charged by those vendors. You are not permitted to promote your Restaurant or use the Proprietary Marks in any manner on any social or networking Websites, such as Facebook, Instagram, FourSquare, LinkedIn, TikTok or Twitter, without our prior written consent. Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Arooga’s Restaurants, advertising conducted by the Brand Development Fund, and any other matters that we deem appropriate. If an advisory council is formed, it will act solely in an advisory capacity, and will not have decision making authority. An advisory council will be comprised of our representatives and franchisee representatives. The franchisee representatives may be chosen by us or elected by other franchisees in the System. If you participate on an advisory council, you will pay any costs related to your participation, such as travel and living expenses to attend council meetings. We will have the right to form, change, merge or dissolve any advisory council.
Arooga’s FDD 2022 C Fees (1) Amount Due Date Remarks Delinquent $500 fee, plus $50 Fee for failing to submit Performance per day monthly Performance Reports Fee Reports to the Franchisor on time. You will be charged until the report is received by the Franchisor Initial Marketing $ 10,000 - $25,000 Prior to and during These are additional Expense the opening of your promotional expenses for restaurant. the opening of your restaurant . All grand opening marketing materials must be approved by Arooga's Franchising. You may also have Arooga's Franchising assist in the opening marketing program and you can reimburse us through a EFT from your designated bank account. Third Party Vendor Your share of any Net 15 Days from Amounts due are payable Charges charges billed to Billing to Arooga's Franchising Arooga's on behalf of LP. and will be withdrawn your business. by EFT from your designated bank account. Business Directory Your share of any On Demand Amounts due are payable Listings charges billed to to Arooga's Franchising Arooga's on behalf of LP. and will be withdrawn your business. by EFT from your designated bank account. Paytronix $189.00 Monthly Amount is payable directly to Paytronix for order, delivery and loyalty programs Olo $250.00 Set Up Fee Amount is payable directly $125.00 Monthly Fee to Olo for third party delivery services RASI $165.00 Weekly Paid directly to RASI for accounting services
Arooga’s FDD 2022 C Fees (1) Amount Due Date Remarks Delinquent $500 fee, plus $50 Fee for failing to submit Performance per day monthly Performance Reports Fee Reports to the Franchisor on time. You will be charged until the report is received by the Franchisor Initial Marketing $ 10,000 - $25,000 Prior to and during These are additional Expense the opening of your promotional expenses for restaurant. the opening of your restaurant . All grand opening marketing materials must be approved by Arooga's Franchising. You may also have Arooga's Franchising assist in the opening marketing program and you can reimburse us through a EFT from your designated bank account. Third Party Vendor Your share of any Net 15 Days from Amounts due are payable Charges charges billed to Billing to Arooga's Franchising Arooga's on behalf of LP. and will be withdrawn your business. by EFT from your designated bank account. Business Directory Your share of any On Demand Amounts due are payable Listings charges billed to to Arooga's Franchising Arooga's on behalf of LP. and will be withdrawn your business. by EFT from your designated bank account. Paytronix $189.00 Monthly Amount is payable directly to Paytronix for order, delivery and loyalty programs Olo $250.00 Set Up Fee Amount is payable directly $125.00 Monthly Fee to Olo for third party delivery services RASI $165.00 Weekly Paid directly to RASI for accounting services
Arooga’s Sauces, LP, a Pennsylvania limited partnership headquartered at our address (“Arooga’s Sauces”). Arooga’s Sauces does not own or operate a business of the type being franchised. Arooga’s Sauces is the manufacturer of certain proprietary items you must use in your Restaurant. You will purchase these proprietary items through Sysco, and not from Arooga’s Sauces directly. Arooga’s Sauces’ general partner is Arooga’s Sauce Management, LLC, a Pennsylvania limited liability company; Arooga’s Grille House & Sports Bar Holdings, LP, a Pennsylvania limited partnership headquartered at our address (“Arooga’s Holdings”). Arooga’s Holdings does not own or operate a business of the type being franchised. Arooga’s Holdings owns the Proprietary Marks (described below) and is an approved supplier for certain equipment and products used in Arooga’s Restaurants. Arooga’s Holdings’ general partner is Arooga’s Management, LLC;
You are not permitted to promote your Restaurant or use the Proprietary Marks in any manner on any social or networking Websites, such as Facebook, Instagram, FourSquare, LinkedIn, TikTok or Twitter, without our prior written consent. Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Arooga’s Restaurants, advertising conducted by the Brand Development Fund, and any other matters that we deem appropriate. If an advisory council is formed, it will act solely in an advisory capacity, and will not have decision making authority. An advisory council will be comprised of our representatives and franchisee representatives. The franchisee representatives may be chosen by us or elected by other franchisees in the System. If you participate on an advisory council, you will pay any costs related to your participation, such as travel and living expenses to attend council meetings. We will have the right to form, change, merge or dissolve any advisory council.
You are not permitted to promote your Restaurant or use the Proprietary Marks in any manner on any social or networking Websites, such as Facebook, Instagram, FourSquare, LinkedIn, TikTok or Twitter, without our prior written consent. Advisory Council: We may, in our discretion, form an advisory council to work with us to improve the System, the products offered by Arooga’s Restaurants, advertising conducted by the Brand Development Fund, and any other matters that we deem appropriate. If an advisory council is formed, it will act solely in an advisory capacity, and will not have decision making authority. An advisory council will be comprised of our representatives and franchisee representatives. The franchisee representatives may be chosen by us or elected by other franchisees in the System. If you participate on an advisory council, you will pay any costs related to your participation, such as travel and living expenses to attend council meetings. We will have the right to form, change, merge or dissolve any advisory council.
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
The computer system is designed to enable us to have immediate, continuing and independent access to the information monitored by the system, and there is no contractual limitation on our ability to access the information or use of the information we obtain.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 15
You shall submit to us, for review or auditing, financial statements, including a balance sheet and income statement prepared on a monthly basis, Gross Sales reports and performance reports for monthly periods, and other forms, reports, records, information, and data as we may reasonably designate, in the form and…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate, Arooga’s Sauces, is the manufacturer of certain proprietary products, such as proprietary dressings and sauces.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to change our insurance requirements during the term of your Franchise Agreement, including the types of coverage and the amounts of coverage, and you must comply with those changes.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
471973Item 8
During our 2021 fiscal year, we received $ 471,973 in revenue as a result of franchisees’ purchases of products or services or leases, which represents 1.27% of our total revenues of $ 37,180,881.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive payments or other compensation from approved suppliers on account of the suppliers’ dealings with us, you, or other Restaurants in the System, such as rebates, commissions or other forms of compensation, and we estimate that these payments will be a percentage of our franchisees’…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
80Item 8
approximately 80% to 90% of your total purchases in the continuing operation of the Restaurant
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Renewal (Franchise 50% of our then- Six months before Agreement) current initial the expiration of franchise fee the Franchise Agreement 11 Arooga’s FDD 2022 C Fees (1) Amount Due Date Remarks Product and/or Up to $1,500 On demand Payable if you request that Supplier Evaluation we evaluate a product or supplier that…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any products or other items from an unapproved supplier, you must submit a written request for approval, or must request the supplier to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
(i) to transfer all Franchisee’s interest in such Telephone Listings to Franchisor; and (ii) to execute such documents and take such actions as may be necessary to effectuate such transfer.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You shall participate in all customer surveys and satisfaction audits, which may require that you provide discounted or complimentary products, provided that such discounted or complimentary sales shall not be included in the Gross Sales of the Restaurant.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
As we reasonably determine necessary, visits to and evaluations of the Restaurant and the products and services provided to make sure that our high standards of quality, appearance and service of the System are maintained.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may from time to time revise the contents of the Manuals and the contents of any other manuals and materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
You shall not make any binding commitment to a prospective vendor or lessor of real estate with respect to a site for the Restaurant unless the site is accepted by us as set forth below.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend $10,000 to $25,000 to conduct an advertising campaign announcing the grand opening of your Arooga’s Grille House & Sports Bar Restaurant, or you must spend $5,000 to $15,000 to conduct an advertising campaign announcing the grand opening of your Arooga’s Wing Shack Restaurant.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Local Advertising: You must conduct local advertising in your Territory, and you must spend not less than 2% of Gross Sales for local advertising each month.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Cooperative has been established for a geographic area where your Restaurant is located when the Franchise Agreement is signed, or if any Cooperative is established during the term of the Franchise Agreement, you must become a member of the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Therefore, you will use only our proprietary recipes and other proprietary products and will purchase those items solely from us or from a source designated by us all of your requirements for those products.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must obtain all food and beverage items, ingredients, supplies, materials, fixtures, furnishings, equipment (including point of sale, computer hardware and software), and other products used or offered for sale at the Restaurant solely from suppliers who demonstrate, to our continuing reasonable satisfaction, the…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You must use our designated supplier and brand of POS, Kiosk, Menu Boards, and to-go lockers, and pay the applicable fees charged by those vendors.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
By executing this Agreement, you agree that we shall have the right to withdraw funds from your designated bank account each week by electronic funds transfer (“EFT”) in the amount of the royalty fee, brand development fee and any other payments due to us and/or our affiliates.
Must the franchisee participate in a gift card program?
YesItem 6
You must participate in our Gift Card program, which allows a Gift Card that is purchased at any Restaurant to be redeemed at any other Restaurant in the System.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
When you sign your agreement, you must designate and retain at all times an individual to serve as the “Head Coach” (your general manager).
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must use our designated supplier and brand of POS, Kiosk, Menu Boards, and to-go lockers, and pay the applicable fees charged by those vendors.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
The computer system is designed to enable us to have immediate, continuing and independent access to the information monitored by the system, and there is no contractual limitation on our ability to access the information or use of the information we obtain.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We reserve the right to conduct additional or refresher training programs, seminars and other related activities regarding the operation of the Restaurant.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
The vendor opportunity at Arooga's
Arooga's operates 17 total units — 9 franchised and 8 company-owned — across New Jersey, New York, Connecticut, Massachusetts, and Rhode Island. Franchised outlets grew 50% year over year, a meaningful expansion signal for a brand this size. The 2023 FDD makes a financial performance representation in Item 19, but the filing does not provide a system-wide average unit volume figure in the inputs available here.
For software vendors, the addressable market is small but concentrated: 17 locations, with one multi-unit operator among the mapped operators. The unit-band split is 16 single-unit operators and 1 operator with 2–9 units. That means most buying decisions route through HQ, not a large franchisee base.
Who controls software purchasing
Arooga's Franchise Management, LLC is the general partner named in Item 2. The FDD requires franchisees to purchase or lease point-of-sale systems, computer hardware, and software that meet the franchisor's specifications and can electronically interface with its computer system. HQ designates the POS supplier and brand, and franchisees must pay the applicable vendor fees. This is a centralized technology mandate: pitch HQ, not individual franchisees.
Tech named in the FDD, and what is actually required
Item 11 mandates Aloha POS by NCR Voyix. Franchisees must purchase the Aloha POS system with five or six terminals, including kitchen screens, receipt printers, back-office systems, and kitchen monitors. They must also buy a maintenance contract, anticipated at approximately $1,250 per year, and obtain upgrades at their own expense. The FDD states franchisees must use the designated supplier and brand of POS, kiosk, menu boards, and to-go lockers.
Item 6 names Olo and Paytronix as in use. The FDD also names Facebook, Instagram, LinkedIn, TikTok, and Sysco in Item 11 and Item 1. The filing requires high-speed internet access — T-1, DSL, or cable modem — to permit HQ access to the POS and other systems at each restaurant.
Procurement, renewals, and timing
Item 8 uses an approved-supplier list. Franchisees must obtain all food, beverage, supplies, materials, fixtures, furnishings, equipment, and software solely from suppliers who demonstrate the ability to meet HQ's standards or from the approved list in the Operations Manual. Franchisees may propose a supplier for approval, but HQ reserves the right to reject proposals and may negotiate purchase arrangements, including price terms, on behalf of the system. Arooga's Holdings is an approved supplier of logoed apparel, merchandise, marketing materials, glassware, and paper goods.
Initial terms are 10 years. Renewal is automatic if the franchisee pays the renewal fee and signs the required documents within the last six months of the term. Franchisees who do not wish to renew must give notice at least 60 days before expiration. Renewal contracts may have materially different terms, but territory boundaries remain the same and renewal fees cannot exceed those imposed on similarly situated renewing franchisees.
How to read the Arooga's FDD
The embedded PDF below is Arooga's 2023 Franchise Disclosure Document. For software vendors, the critical sections are Item 11 (technology requirements and the Aloha POS mandate), Item 8 (approved-supplier rules), Item 17 (renewal and term timing), and Item 20 (outlet counts). Talk to FranCloud for a ranked target list built from this filing and others like it.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Arooga's, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
16 operators run 17 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NJ | 4 |
|---|---|
| NY | 4 |
| CT | 2 |
| MA | 2 |
| RI | 2 |
Ownership
The portfolio behind Arooga's
Parent company: Arooga’s Franchise Management, LLC.
Related Full service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.