re supplier. We will sublicense the software to you. The technology fee also includes the right to use our approved financial reporting and business intelligence service provider, Qvinci. We will with
From the filings
Aroma Joe's Franchising
Quick service restaurantSoftware purchasing at Aroma Joe's Franchising is controlled by a tight-knit ownership group based in Maine, with no parent company or outside operator footprint on file. The system runs 130 franchised locations and mandates a specific tech stack that includes FranConnect for franchise management, HP Engage One retail hardware, and a PC-based POS with Select Electronic Kitchen Display. Vendors selling into this 130-unit quick-service chain must navigate a centralized decision process and a 10-year franchise term with renewal conditions that create predictable software evaluation windows.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
11.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
which we do not have to provide. You are strictly prohibited from promoting your coffee shop or using our proprietary marks in any manner on social or networking websites, such as Facebook, LinkedIn,
aining Program Hours of Hours of Subject Classroom On-The-Job Location Training Training Scarborough, Culture 1 ME or Virtually Scarborough, AROMA JOE’S® Tools & Resources AJU and FranConnect 1.45 ME
serve the right to update, add or remove platforms as we test and approve for use. Franchises are not permitted to use unapproved platforms. The primary PC-based POS system is the HP Engage One retail
o not have to provide. You are strictly prohibited from promoting your coffee shop or using our proprietary marks in any manner on social or networking websites, such as Facebook, LinkedIn, Snapchat,
to provide. You are strictly prohibited from promoting your coffee shop or using our proprietary marks in any manner on social or networking websites, such as Facebook, LinkedIn, Snapchat, TikTok and
e. You are strictly prohibited from promoting your coffee shop or using our proprietary marks in any manner on social or networking websites, such as Facebook, LinkedIn, Snapchat, TikTok and X, withou
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We reserve the right to have independent access to information stored on your POS system.
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
Presently, we work in conjunction with a chainwide advertising advisory council – Aroma Joe’s Advertising Advisor Council (AAAC) - comprised of elected franchisees to determine the allocation of advertising fund contributions in each respective market and throughout our current or future footprint.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may change our specifications and supplier designations as a result of experience or changes in the marketplace or law.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Currently, AJ IP Holder receives a licensing fee of $4.12 per case of canned RUSH energy drink and $58.97 per 5-gallon box of concentrated RUSH energy drink syrup and $35.38 per 3-gallon box of concentrated sugar free RUSH energy drink syrup.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
Prospective equipment and supplies vendors must meet or exceed our specifications for the equipment or supplies.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease equipment, packaging materials, supplies, or food products we have not approved, you must notify us first via a test waiver form.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Upon termination or expiration of this Agreement, all telephone listings, telephone numbers, internet addresses, domain names and Social Media accounts used by the public to communicate with the Coffee Shop (the “Communication Methods”) will automatically become our property if permitted by state law.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 6
You will be required to accept credit, debit, and gift card payments through a PCI PTS approved pin pad that is integrated to your POS system in all of your coffee shops.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
You will allow our representatives, our development agents, and their representatives to conduct an audit or to review your business operations and records, including POS reports, without prior notice during regular business hours.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Any amendment to this Agreement must be made only by a written agreement, except we may amend the Operations Manual from time to time as provided in this Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Under the Franchise Agreement, you must operate your coffee shop only at a single site of which you and we both approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are strictly prohibited from promoting your coffee shop or using our proprietary marks in any manner on social or networking websites, such as Facebook, LinkedIn, Snapchat, TikTok and X, without our prior written consent.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
You are required to spend $20,000 on New Store Marketing activities prior to, during and within 120 days after opening your coffee shop in order to ensure your location is well known in your area and to drive traffic to your coffee shop,
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must order through us all major items of equipment, coffee, tea, food, certain beverage products, signage, menu boards, advertising, promotional items, and certain operational items, which will be provided to you exclusively from a distribution center or another approved source, including us, an affiliate, or a…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must order through us all major items of equipment, coffee, tea, food, certain beverage products, signage, menu boards, advertising, promotional items, and certain operational items, which will be provided to you exclusively from a distribution center or another approved source, including us, an affiliate, or a…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
You must use our only approved credit card processor for credit card payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All amounts you owe under this Agreement or any other Franchise Agreement you have with us must be paid through electronic funds transfer, in the manner we designate, unless we specify otherwise.
Must the franchisee participate in a gift card program?
YesItem 6
You will be required to participate in the AROMA JOE’S® Card Program.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Your coffee shop must be under your direct and on-site supervision and control subject to delegating responsibilities to managers who have successfully completed our training program.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
Franchises are not permitted to use unapproved platforms.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
We may retrieve information from your POS System at any time.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
From time to time, we may provide and require that you and/or your Designated Manager attend and successfully complete ongoing training programs including refresher training, seminars, classes, and/or meetings.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Aroma Joe's
Aroma Joe's Franchising operates 130 franchised quick-service coffee and beverage locations, with no company-owned units disclosed in the 2026 Franchise Disclosure Document. Year-over-year unit growth sits at 8.3%, meaning roughly 10 net new locations per year enter the system. For a software vendor, the addressable market is those 130 existing franchisees plus any new franchisees onboarding during the current growth cycle. The chain is independently owned—no parent company appears on file—and all known executives are co-owners across multiple affiliated entities, including AJF, AJ IP Holder, AJ Real Estate, AJ Management, and AJ Holdings. Average unit volume is not disclosed in the FDD, so vendors will need to model revenue potential using the 8% royalty rate and their own estimates of per-unit sales in the quick-service coffee segment.
Who controls software purchasing
Software purchasing authority sits entirely at the franchisor level. The ownership group is concentrated among the McKenna and Sillon families. Martin McKenna and Tim McKenna are co-owners of AJF and the related IP, real estate, management, and holding entities. Michael Sillon serves as co-owner of the same entities and holds the Director of Finance title at AJCNE, making him a likely point of contact for financial and operational software evaluations. Brian Sillon, also a co-owner, functions as Director of Training and Marketing Manager at AJCNE—relevant for any training, LMS, or marketing technology pitches. Loren Goodridge rounds out the listed leadership as co-owner and/or manager across the entity structure. No CIO or CTO is named in the FDD, so initial outreach should target the finance and operations titles on file.
Mandated and current tech stack
The 2026 FDD mandates several specific systems. FranConnect by FranConnect is the required franchise management platform, covering likely functions such as compliance, communications, and field operations. On the in-store side, the HP Engage One retail platform is mandated, along with a PC-based POS system and the Select Electronic Kitchen Display System. Microsoft Surface Pro tablets are also referenced in the document. This stack suggests a Windows-centric in-store environment with integrated KDS and a franchise-wide FranConnect deployment. Vendors offering adjacent capabilities—inventory management, labor scheduling, loyalty, or analytics—must integrate with or complement these mandated systems. No other mandated or recommended vendors are named in the FDD.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, so the procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Vendors should clarify this directly with Aroma Joe's leadership. The franchise agreement carries a 10-year initial term. Renewal conditions include written notice, full compliance with all agreements, meeting franchisor qualifications and training requirements, signing the then-current Franchise Agreement, and executing a general release. Franchisees must also maintain approved facilities and confirm no adverse legal or regulatory changes. These renewal gates create natural points at which technology stacks may be reevaluated. Combined with 8.3% unit growth, vendors can anticipate both renewal-driven and new-unit onboarding opportunities on a rolling basis.
How to read the Aroma Joe's FDD
The 2026 Aroma Joe's Franchise Disclosure Document is embedded below for full-text review. Key sections for software vendors include Item 11 (Franchisor's Obligations), which details the mandated tech stack, and Item 1 (The Franchisor and Any Parents, Predecessors, and Affiliates), which identifies the executives who control purchasing. Item 17 (Renewal, Termination, Transfer, and Dispute Resolution) outlines the 10-year term and renewal conditions that shape software evaluation cycles. Because no Item 8 procurement extract is present, vendors should use the FDD as a starting point and validate supplier requirements directly with the ownership group. For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize where to pitch next.
Questions vendors ask
Aroma Joe's Franchising, answered from the filing
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Operator footprint
Who runs the locations
183 operators run 183 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| ME | 45 |
|---|---|
| MA | 23 |
| NH | 18 |
| FL | 9 |
| RI | 8 |
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.