Annex Brands

ANNEX BRANDS-RETAIL RS-0226 43 85426449;1 own email addresses without our prior written consent. See Item 6 and Attachment 8 to the franchise agreement for more information. We also may establish a private Intranet, newsgroups, bulletin boards, or libraries for our franchisees that can be accessed only by means of user names and passwords. You must follow our policies and procedures. We may change your password without notice if an alleged compromise exists. We may suspend your access to our Intranet if we give you written notice that you are in default of the franchise agreement. See Attachment 8 to the franchise agreement. We may establish a brand presence through email marketing programs, social media platforms, online directory listings, and other networking platforms, such as Facebook, Google Business Profile, and Yelp. You may not use email marketing programs, social media platforms, online directory listings or other networking platforms that promote your retail center and/or use our trademarks without our prior written consent. You must follow our policies and procedures when using email marketing programs, social media platforms, online directory listings, and other networking platforms in connection with your retail center and/or our trademarks. Our system standards apply to any website or Internet advertising, including email marketing programs, social media platforms, online directory listings, and other networking platforms. Because the forms of email marketing programs, social media platforms, online directory listings, and other networking platforms are rapidly evolving, our policies and procedures are periodically updated by us in our Manuals, in writing or otherwise. You must sign an authorization that grants us the right to change, transfer or terminate any email addresses, domain names, email marketing programs, social media platforms, online directory listings, and other networking platforms, and any comparable electronic identities that use or include our trademarks, service marks, trade names, or brand names if the franchise expires, is not renewed or is terminated (see Attachment 4 to the franchise agreement). Computer Hardware and Software You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses. Each computer system must have at least the following hardware and software: Current Generation Quad-Core (10th generation or higher), or Generation Intel Core i3, i5, or i7 (or iX-12- xxx or higher), or current Generation AMD (AM4 platform) Ryzen 5, 7, or Threadripper Processor (or equivalent), 16 gigabytes RAM, 256 Gig solid state drive (SSD) or 500 Gig hard drive, 256 MB or more video card with dual video connection, gigabyte Ethernet card with RJ-45 connection, about 11 ports (the number and type of ports depend on the number and type of attached devices), a multi-card reader (reads digital camera memory cards), 22” flat LCD monitor, Windows USB keyboard, 2-button mouse, thermal receipt printer, label printer, Dymo 450 label printer (used for printable postage interface software), cash drawer, 150-lb certifiable electronic scale, 2 2D barcode

ANNEX BRANDS-RETAIL RS-0226 43 85426449;1 own email addresses without our prior written consent. See Item 6 and Attachment 8 to the franchise agreement for more information. We also may establish a private Intranet, newsgroups, bulletin boards, or libraries for our franchisees that can be accessed only by means of user names and passwords. You must follow our policies and procedures. We may change your password without notice if an alleged compromise exists. We may suspend your access to our Intranet if we give you written notice that you are in default of the franchise agreement. See Attachment 8 to the franchise agreement. We may establish a brand presence through email marketing programs, social media platforms, online directory listings, and other networking platforms, such as Facebook, Google Business Profile, and Yelp. You may not use email marketing programs, social media platforms, online directory listings or other networking platforms that promote your retail center and/or use our trademarks without our prior written consent. You must follow our policies and procedures when using email marketing programs, social media platforms, online directory listings, and other networking platforms in connection with your retail center and/or our trademarks. Our system standards apply to any website or Internet advertising, including email marketing programs, social media platforms, online directory listings, and other networking platforms. Because the forms of email marketing programs, social media platforms, online directory listings, and other networking platforms are rapidly evolving, our policies and procedures are periodically updated by us in our Manuals, in writing or otherwise. You must sign an authorization that grants us the right to change, transfer or terminate any email addresses, domain names, email marketing programs, social media platforms, online directory listings, and other networking platforms, and any comparable electronic identities that use or include our trademarks, service marks, trade names, or brand names if the franchise expires, is not renewed or is terminated (see Attachment 4 to the franchise agreement). Computer Hardware and Software You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses. Each computer system must have at least the following hardware and software: Current Generation Quad-Core (10th generation or higher), or Generation Intel Core i3, i5, or i7 (or iX-12- xxx or higher), or current Generation AMD (AM4 platform) Ryzen 5, 7, or Threadripper Processor (or equivalent), 16 gigabytes RAM, 256 Gig solid state drive (SSD) or 500 Gig hard drive, 256 MB or more video card with dual video connection, gigabyte Ethernet card with RJ-45 connection, about 11 ports (the number and type of ports depend on the number and type of attached devices), a multi-card reader (reads digital camera memory cards), 22” flat LCD monitor, Windows USB keyboard, 2-button mouse, thermal receipt printer, label printer, Dymo 450 label printer (used for printable postage interface software), cash drawer, 150-lb certifiable electronic scale, 2 2D barcode

ANNEX BRANDS-RETAIL RS-0226 45 85426449;1 graphical reporting, enhanced label and tracking features, and automates certain functions of the PostalMate POS network software. 2. Intuit QuickBooks software (desktop version), proprietary to Intuit, Inc. (2632 Marine Way, Mountain View, CA 94043, 650-944-6000). This software may be purchased from a reseller or supplier of your choice for about $899, and you will be responsible for any update fees associated with this software. 3. Endicia Premier Plan software subscription license from Endicia (287 Castro Street, Mountain View, CA 94041, 800-576-3279), that covers the software, maintenance, support. Endicia is an independent 3rd party that owns this proprietary software, and licenses it to you for a monthly subscription fee of $29.99 per month (fees subject to change by supplier). The software interfaces with PostalMate POS network software, allowing you print pre-paid professional USPS shipping labels for postage or shipping products directly from the PostalMate POS network software. The software includes, additional benefits, including USPS discounts on Priority and Express Mail, free delivery confirmation and increased efficiencies. 4. You must use an independent 3rd party web-based merchant card processing software that integrates and automates debit and credit card processing with PostalMate POS network software from an approved merchant service provider. The provider must be in compliance with PCI Data Security standards and supply you with compliant hardware, software updates, maintenance, and support. Currently, this includes merchant service providers such as Cayan Genius (Cayan, LLC, 1 Federal Street Boston, MA 02110, a subsidiary of Total System Services, Inc., 855-272-8952) with set up and installation by TechShed of 979 Woodland Parkway, Suite 101-100, San Marcos, CA 92069, 800-205-0650, SignaPay (SignaPay, LTD, 4100 West Royal Lane, Suite 150, Irving, TX 75063, 800-944-1399) and OpenEdge aka Global Payments Integrated (Open Edge Payments, LLC a division of Global Payments Integrated, of 2578 W. 600 N., Lindon, UT 84042-1227, 800-774-6462). These independent 3rd party merchant service providers own their proprietary web-based software. Costs vary based on the provider and the services provided. Costs typically include various monthly fees and/or annual fees, cost-per-transaction fees, basis points on volume, set-up fees, and the cost for terminal hardware. Typically, monthly fees range from $5 to $50, annual fees range from $0 to $500, cost-per-transaction fees range from $0.06 to $0.20, basis points based on volume range from $0.0 to $0.20, set-up fees range from $0 to $50, and the costs of terminal equipment range from $0 to $50 (fees subject to change by provider). We recommend that you make your own independent investigation to determine which merchant service provider to use. If you acquire an existing retail center, you may need to pay any then-current set-up fee and/or annual fee for the merchant card processing software and, if applicable, pay the terminal equipment cost, to the provider to set up your new account. 5. ScreenCloud web-based software, (ScreenCloud Limited, International House, 24 Holborn Viaduct, London, England EC1A 2BN, +44 (0)20-3808-5585 or 888-557-5328). ScreenCloud Limited is an independent 3rd-party supplier that owns this proprietary software, which it licenses it to us for which we currently charge you a fee of $18 per month. The software interfaces with the device (currently ScreenCloud PIXI device from ScreenCloud, Inc., 500 Westover Drive, #31657, Sanford, NC 27330, 415-449-5426, a subsidiary of ScreenCloud Limited) that you purchase through us that provides the in-Center TV marketing program contact to the TV in your retail center.

ANNEX BRANDS-RETAIL RS-0226 43 85426449;1 own email addresses without our prior written consent. See Item 6 and Attachment 8 to the franchise agreement for more information. We also may establish a private Intranet, newsgroups, bulletin boards, or libraries for our franchisees that can be accessed only by means of user names and passwords. You must follow our policies and procedures. We may change your password without notice if an alleged compromise exists. We may suspend your access to our Intranet if we give you written notice that you are in default of the franchise agreement. See Attachment 8 to the franchise agreement. We may establish a brand presence through email marketing programs, social media platforms, online directory listings, and other networking platforms, such as Facebook, Google Business Profile, and Yelp. You may not use email marketing programs, social media platforms, online directory listings or other networking platforms that promote your retail center and/or use our trademarks without our prior written consent. You must follow our policies and procedures when using email marketing programs, social media platforms, online directory listings, and other networking platforms in connection with your retail center and/or our trademarks. Our system standards apply to any website or Internet advertising, including email marketing programs, social media platforms, online directory listings, and other networking platforms. Because the forms of email marketing programs, social media platforms, online directory listings, and other networking platforms are rapidly evolving, our policies and procedures are periodically updated by us in our Manuals, in writing or otherwise. You must sign an authorization that grants us the right to change, transfer or terminate any email addresses, domain names, email marketing programs, social media platforms, online directory listings, and other networking platforms, and any comparable electronic identities that use or include our trademarks, service marks, trade names, or brand names if the franchise expires, is not renewed or is terminated (see Attachment 4 to the franchise agreement). Computer Hardware and Software You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses. Each computer system must have at least the following hardware and software: Current Generation Quad-Core (10th generation or higher), or Generation Intel Core i3, i5, or i7 (or iX-12- xxx or higher), or current Generation AMD (AM4 platform) Ryzen 5, 7, or Threadripper Processor (or equivalent), 16 gigabytes RAM, 256 Gig solid state drive (SSD) or 500 Gig hard drive, 256 MB or more video card with dual video connection, gigabyte Ethernet card with RJ-45 connection, about 11 ports (the number and type of ports depend on the number and type of attached devices), a multi-card reader (reads digital camera memory cards), 22” flat LCD monitor, Windows USB keyboard, 2-button mouse, thermal receipt printer, label printer, Dymo 450 label printer (used for printable postage interface software), cash drawer, 150-lb certifiable electronic scale, 2 2D barcode

ANNEX BRANDS-RETAIL RS-0226 45 85426449;1 graphical reporting, enhanced label and tracking features, and automates certain functions of the PostalMate POS network software. 2. Intuit QuickBooks software (desktop version), proprietary to Intuit, Inc. (2632 Marine Way, Mountain View, CA 94043, 650-944-6000). This software may be purchased from a reseller or supplier of your choice for about $899, and you will be responsible for any update fees associated with this software. 3. Endicia Premier Plan software subscription license from Endicia (287 Castro Street, Mountain View, CA 94041, 800-576-3279), that covers the software, maintenance, support. Endicia is an independent 3rd party that owns this proprietary software, and licenses it to you for a monthly subscription fee of $29.99 per month (fees subject to change by supplier). The software interfaces with PostalMate POS network software, allowing you print pre-paid professional USPS shipping labels for postage or shipping products directly from the PostalMate POS network software. The software includes, additional benefits, including USPS discounts on Priority and Express Mail, free delivery confirmation and increased efficiencies. 4. You must use an independent 3rd party web-based merchant card processing software that integrates and automates debit and credit card processing with PostalMate POS network software from an approved merchant service provider. The provider must be in compliance with PCI Data Security standards and supply you with compliant hardware, software updates, maintenance, and support. Currently, this includes merchant service providers such as Cayan Genius (Cayan, LLC, 1 Federal Street Boston, MA 02110, a subsidiary of Total System Services, Inc., 855-272-8952) with set up and installation by TechShed of 979 Woodland Parkway, Suite 101-100, San Marcos, CA 92069, 800-205-0650, SignaPay (SignaPay, LTD, 4100 West Royal Lane, Suite 150, Irving, TX 75063, 800-944-1399) and OpenEdge aka Global Payments Integrated (Open Edge Payments, LLC a division of Global Payments Integrated, of 2578 W. 600 N., Lindon, UT 84042-1227, 800-774-6462). These independent 3rd party merchant service providers own their proprietary web-based software. Costs vary based on the provider and the services provided. Costs typically include various monthly fees and/or annual fees, cost-per-transaction fees, basis points on volume, set-up fees, and the cost for terminal hardware. Typically, monthly fees range from $5 to $50, annual fees range from $0 to $500, cost-per-transaction fees range from $0.06 to $0.20, basis points based on volume range from $0.0 to $0.20, set-up fees range from $0 to $50, and the costs of terminal equipment range from $0 to $50 (fees subject to change by provider). We recommend that you make your own independent investigation to determine which merchant service provider to use. If you acquire an existing retail center, you may need to pay any then-current set-up fee and/or annual fee for the merchant card processing software and, if applicable, pay the terminal equipment cost, to the provider to set up your new account. 5. ScreenCloud web-based software, (ScreenCloud Limited, International House, 24 Holborn Viaduct, London, England EC1A 2BN, +44 (0)20-3808-5585 or 888-557-5328). ScreenCloud Limited is an independent 3rd-party supplier that owns this proprietary software, which it licenses it to us for which we currently charge you a fee of $18 per month. The software interfaces with the device (currently ScreenCloud PIXI device from ScreenCloud, Inc., 500 Westover Drive, #31657, Sanford, NC 27330, 415-449-5426, a subsidiary of ScreenCloud Limited) that you purchase through us that provides the in-Center TV marketing program contact to the TV in your retail center.

ANNEX BRANDS-RETAIL RS-0226 45 85426449;1 graphical reporting, enhanced label and tracking features, and automates certain functions of the PostalMate POS network software. 2. Intuit QuickBooks software (desktop version), proprietary to Intuit, Inc. (2632 Marine Way, Mountain View, CA 94043, 650-944-6000). This software may be purchased from a reseller or supplier of your choice for about $899, and you will be responsible for any update fees associated with this software. 3. Endicia Premier Plan software subscription license from Endicia (287 Castro Street, Mountain View, CA 94041, 800-576-3279), that covers the software, maintenance, support. Endicia is an independent 3rd party that owns this proprietary software, and licenses it to you for a monthly subscription fee of $29.99 per month (fees subject to change by supplier). The software interfaces with PostalMate POS network software, allowing you print pre-paid professional USPS shipping labels for postage or shipping products directly from the PostalMate POS network software. The software includes, additional benefits, including USPS discounts on Priority and Express Mail, free delivery confirmation and increased efficiencies. 4. You must use an independent 3rd party web-based merchant card processing software that integrates and automates debit and credit card processing with PostalMate POS network software from an approved merchant service provider. The provider must be in compliance with PCI Data Security standards and supply you with compliant hardware, software updates, maintenance, and support. Currently, this includes merchant service providers such as Cayan Genius (Cayan, LLC, 1 Federal Street Boston, MA 02110, a subsidiary of Total System Services, Inc., 855-272-8952) with set up and installation by TechShed of 979 Woodland Parkway, Suite 101-100, San Marcos, CA 92069, 800-205-0650, SignaPay (SignaPay, LTD, 4100 West Royal Lane, Suite 150, Irving, TX 75063, 800-944-1399) and OpenEdge aka Global Payments Integrated (Open Edge Payments, LLC a division of Global Payments Integrated, of 2578 W. 600 N., Lindon, UT 84042-1227, 800-774-6462). These independent 3rd party merchant service providers own their proprietary web-based software. Costs vary based on the provider and the services provided. Costs typically include various monthly fees and/or annual fees, cost-per-transaction fees, basis points on volume, set-up fees, and the cost for terminal hardware. Typically, monthly fees range from $5 to $50, annual fees range from $0 to $500, cost-per-transaction fees range from $0.06 to $0.20, basis points based on volume range from $0.0 to $0.20, set-up fees range from $0 to $50, and the costs of terminal equipment range from $0 to $50 (fees subject to change by provider). We recommend that you make your own independent investigation to determine which merchant service provider to use. If you acquire an existing retail center, you may need to pay any then-current set-up fee and/or annual fee for the merchant card processing software and, if applicable, pay the terminal equipment cost, to the provider to set up your new account. 5. ScreenCloud web-based software, (ScreenCloud Limited, International House, 24 Holborn Viaduct, London, England EC1A 2BN, +44 (0)20-3808-5585 or 888-557-5328). ScreenCloud Limited is an independent 3rd-party supplier that owns this proprietary software, which it licenses it to us for which we currently charge you a fee of $18 per month. The software interfaces with the device (currently ScreenCloud PIXI device from ScreenCloud, Inc., 500 Westover Drive, #31657, Sanford, NC 27330, 415-449-5426, a subsidiary of ScreenCloud Limited) that you purchase through us that provides the in-Center TV marketing program contact to the TV in your retail center.

ANNEX BRANDS-RETAIL RS-0226 44 85426449;1 scanners, HP laser printer or its equivalent, merchant service terminals (used for debit and credit card processing that integrates with PostalMate POS network software), and Windows 11 Professional operating system. If required in your state, you also may need a customer display pole. If required in your state, you also may need digital fingerprinting equipment, computer equipment and/or software. If you use more than 1 computer system, each computer system must be linked or networked, and you will need a router or switch capable of 1000 MBPS and 1000 Base T network cabling (CAT 5e/6/7.) We do not recommend wireless networks. You may obtain your computer hardware from any supplier. We may assist you in obtaining your computer hardware, but we are not required to do so. You must obtain PostalMate POS network software from us. We have been using continually-improved versions of this network software since December 1989. An independent 3rd party, PostalMate of 356 East Germann Road, Suite 220, Gilbert, AZ 85297, telephone: 877-728-5328, an A.P. Moller – Maersk A/S Company of 180 Park Avenue, Building 105, PO Box 950, Floraham Park, NJ 07932 telephone: 800-321-8807, owns this proprietary software and licenses it to us. We, in turn, will license it to you on an annual basis (see Attachment 6 to the franchise agreement). The initial license fee is $250, payable to us. This software must be updated periodically to install new DHL, FedEx, U.S. Postal Service, UPS, and other supported regional carriers’ rates, and other information. PostalMate will provide updates and support for this software to you. Currently, the annual license fee for this software is $35, payable to us in the same month each year based on the month in which the license began. Currently, the cost of maintenance of this software is $115 monthly, payable to PostalMate. The software license may be transferred to a new franchisee on our approval and written authorization. Currently there is no software license transfer fee if the retail center will be in the same location, but we reserve the right to charge a reasonable software license transfer fee (currently up to $200) in the future. PostalMate POS network software generates sales, product, customer, supplier, accounting, management, shipping and manifesting information. You must record customer information in the PostalMate POS database, and link each customer's transactions to it as we specify. You must have a modem and Internet connection that connects with our computer system, so we have independent access to this information. There are no contractual limitations on our right to access this information. In addition to the PostalMate POS network software, currently you must obtain and use the following 3rd party software programs or licenses that are designed to enhance and interface with PostalMate network software, except as noted below: 1. PM Tools software with QuickBooks Integration software subscription license from VSoftwareTools, Inc. (11918 SE Division St #3000, Portland, OR 97266, 800-778-4078) that covers the software, maintenance, support. VSoftwareTools, Inc. is an independent 3rd party that owns this proprietary software and licenses it to you for a monthly subscription fee of $47.50 per month (fees subject to change by supplier). The software interfaces with PostalMate POS network software, and includes, but is not limited to, the integration with Intuit QuickBooks accounting software, enhanced customer list exportation, PIMMS (Package Inventory & Mailbox Management System), ezCRT (Computer Rental Tool), margin calculator, carrier bill reconciliation, additional

ANNEX BRANDS-RETAIL RS-0226 43 85426449;1 own email addresses without our prior written consent. See Item 6 and Attachment 8 to the franchise agreement for more information. We also may establish a private Intranet, newsgroups, bulletin boards, or libraries for our franchisees that can be accessed only by means of user names and passwords. You must follow our policies and procedures. We may change your password without notice if an alleged compromise exists. We may suspend your access to our Intranet if we give you written notice that you are in default of the franchise agreement. See Attachment 8 to the franchise agreement. We may establish a brand presence through email marketing programs, social media platforms, online directory listings, and other networking platforms, such as Facebook, Google Business Profile, and Yelp. You may not use email marketing programs, social media platforms, online directory listings or other networking platforms that promote your retail center and/or use our trademarks without our prior written consent. You must follow our policies and procedures when using email marketing programs, social media platforms, online directory listings, and other networking platforms in connection with your retail center and/or our trademarks. Our system standards apply to any website or Internet advertising, including email marketing programs, social media platforms, online directory listings, and other networking platforms. Because the forms of email marketing programs, social media platforms, online directory listings, and other networking platforms are rapidly evolving, our policies and procedures are periodically updated by us in our Manuals, in writing or otherwise. You must sign an authorization that grants us the right to change, transfer or terminate any email addresses, domain names, email marketing programs, social media platforms, online directory listings, and other networking platforms, and any comparable electronic identities that use or include our trademarks, service marks, trade names, or brand names if the franchise expires, is not renewed or is terminated (see Attachment 4 to the franchise agreement). Computer Hardware and Software You must obtain and use computer hardware, software programs and software licenses ("computer systems") according to our specifications. If you use more than 1 computer system, each computer system must be electronically linked or networked together as we specify. Currently, we require standard retail centers and flex retail centers to obtain and use at least 2 computer systems that operate our PostalMate POS network software and other 3rd party software programs and licenses (described below). Flex retail centers are also currently required to obtain and use a back office laptop computer system. Currently, we require express retail centers to obtain and use at least 1 computer system. Express retail centers must obtain and use a computer system that operates our PostalMate POS network software and other 3rd party software programs and licenses. Each computer system must have at least the following hardware and software: Current Generation Quad-Core (10th generation or higher), or Generation Intel Core i3, i5, or i7 (or iX-12- xxx or higher), or current Generation AMD (AM4 platform) Ryzen 5, 7, or Threadripper Processor (or equivalent), 16 gigabytes RAM, 256 Gig solid state drive (SSD) or 500 Gig hard drive, 256 MB or more video card with dual video connection, gigabyte Ethernet card with RJ-45 connection, about 11 ports (the number and type of ports depend on the number and type of attached devices), a multi-card reader (reads digital camera memory cards), 22” flat LCD monitor, Windows USB keyboard, 2-button mouse, thermal receipt printer, label printer, Dymo 450 label printer (used for printable postage interface software), cash drawer, 150-lb certifiable electronic scale, 2 2D barcode