Alexis Lauren Holdings

Item 11

We will have independent access to all information and data electronically transmitted on your Technology Systems, including all data related to the financial performance of your Spa Location.

Franchise agreement

Within thirty (30) days after the end of each calendar month, you must provide monthly financial statements and operational reports for the Franchised Business, including at a minimum an income statement, balance sheet, cash flow statement, and such additional reports as we may require.

Franchise agreement

We may, from time to time in our sole discretion, (a) add to, modify, or delete items from the lists of approved or

Item 8

we and our affiliates have not derived income from franchisees purchases.

Item 8

We estimate that approximately 90% of your total purchases in both establishing and operating your Spa Franchise will be source restricted or must conform to our specifications.

Item 8

you must submit a written request with any additional information we require, along with a non-refundable $500 review fee (plus any additional costs we incur evaluating the supplier).

Item 8

If you wish to purchase or lease a source restricted item from a supplier not already approved, you must submit a written request with any additional information we require, along with a non-refundable $500 review fee (plus any additional costs we incur evaluating the supplier).

Franchise agreement

Upon expiration or termination of this Agreement, all rights to Digital Media automatically revert to us, and we may require you to transfer to us all accounts, domain names, social media handles, and telephone numbers associated with the Franchised Business.

Item 11

We may conduct, or engage a third party to conduct, periodic quality assurance audits of your Spa Franchise, which may include “mystery shopper” visits (Franchise Agreement, Section 11).

Item 11

We may supplement, modify, or update the Brand Manual at any time (Franchise Agreement, Section 5.6).

Item 11

You are responsible for locating and evaluating a site for your Spa Location, but the site must meet our criteria and receive our written approval before you sign any lease or purchase agreement (Franchise Agreement, Sections 2.1, 4.1).

Item 11

You may not operate any website, web-based media, or digital media for your Spa Franchise without our written approval.

Item 11

You must spend a minimum of $50,000 on marketing commencing 90 days before and continuing through the first three months after the opening of your Spa Franchise.

Item 11

Following your Spa Franchise’s grand opening, you must spend at least 6% of monthly Gross Collections on local marketing.

Franchise agreement

you must issue, honor, and redeem all Customer Vouchers, gift cards, and loyalty programs we establish

Item 11

If your Spa Franchise is located within a cooperative area, you must participate and contribute as determined by the cooperative, subject to a cap of 2% of monthly Gross Collections.

Item 8

You must purchase or obtain the following from us, our affiliates, or designated suppliers:

Item 8

We require that you purchase or lease certain goods and services from designated or approved suppliers.

Item 8

You must use our designated credit card processing vendor, which is integrated with the Technology Systems we specify.

Item 6

We may require payment by automatic debit or charge to your business bank account, and you must sign an ACH Authorization Form (Franchise Agreement, Exhibit F) allowing us to electronically debit that account for all amounts owed to us or our affiliates.

Franchise agreement

you must issue, honor, and redeem all Customer Vouchers, gift cards, and loyalty programs we

Item 15

At all times, each Spa Franchise must be managed and supervised on-site by either a Managing Owner or an Operating Manager, and if you own and operate multiple Spa Franchises, each Spa Franchise must be managed and supervised on-site by an Operating Manager.

Franchise agreement

These requirements include, but are not limited to: (i) Authorized Products and Services and, if applicable, Management Services; (ii) Designated Supplies; (iii) inventory requirements; (iv) equipment and supplier requirements; (v) uniforms;

Item 8

You must purchase the computer hardware, software licenses, and other technology platforms we designate, including point-of-sale, appointment scheduling, CRM, and reporting systems.

Item 11

We will have independent access to all information and data electronically transmitted on your Technology Systems, including all data related to the financial performance of your Spa Location.

Item 8

You must purchase the computer hardware, software licenses, and other technology platforms we designate, including point-of-sale, appointment scheduling, CRM, and reporting systems.

Item 11

We may require you or your Operating Manager to participate in supplemental training whenever you hire a new Operating Manager or when we determine that you are not meeting our operational standards.

Franchise agreement

You must attend the Annual Conference.