1 Tom Plumber Global

FDD v04.01.26 33 | P a g e by the Brand Fund available to you at no cost as Confidential Information. We will make copies of all materials produced by the Brand Fund for franchisee use available to you at your expense. We may suspend, terminate and reinstate the Brand Fund at any time. The Brand Fund will not terminate, however, until we have spent all moneys in the Brand Fund for the purposes set forth above (Franchise Agreement Section 19). Upon your written request within 180 days of the end of our fiscal year, we will provide you a copy of our annual report of expenditures of the Brand Fund during the most recently ended fiscal year on a confidential basis. In the tax year ended December 31, 2025, the Brand Fund was used as follows: 5% on advertising and promotion; 14% on industry conventions and entertainment, 8% on website management and digital marketing; 51% on salary expenses; 4% on travel and administrative, including the cost of maintaining our distinct phone number, and 18% carryover. Technology, Data, and Internet Systems Required Technology and Software In the Operations Manual, we will provide you with a list of computers, software, hardware, and other communication devices that you are required to purchase and maintain for the operation of the Franchised Business. You must purchase, install, and maintain all required software, applications, and hardware that we specify, and you may only download, install, or use software approved by us on such devices. You must maintain internet connectivity at the bit speed and quality we require from time to time. We will provide you with email accounts to be used for all business communications, and you must use only such accounts for all Franchised Business communications. You must provide us with unlimited access to all information contained on your email accounts and computer systems, including financial and other information required to operate the Franchised Business. Neither we nor our affiliates have any obligation to provide ongoing maintenance, repairs, upgrades, or updates to your Unit management systems. However, you are required to make periodic updates, modifications, patches, and upgrades to software as directed by us from time to time. There are no contractual limitations on the frequency or cost of such software updates. These updates may include user fees, software licensing fees, or technical support fees. As of the Issuance Date, you must obtain a license for, implement, and faithfully use QuickBooks accounting software from Intuit and the franchisor- designated management software (the “Software”), including all modules and features we require. Presently, the Software is provided by ServiceTitan, Inc. The combined monthly fees for QuickBooks and the Software typically range from $1,000 to $8,000, depending on the services you select and the size of your Franchised Business, and may exceed $8,000. The Software presently supports dispatching, scheduling, call booking, marketing, reporting, billing, collections, customer management, and mobile data entry. We may acquire, license, or develop the Software to replace any prior or current software, and we or our affiliates may be the sole supplier of such Software. We reserve the right to impose fees for any Software we provide and may require you to enter into a separate software agreement with us, our affiliates, or a third-party supplier. You may be required to upgrade your Computer System hardware to meet new software requirements. However, upgrades to your Computer System will not be required more frequently than once every three years, unless earlier replacement is reasonably necessary due to changes in applicable law, security requirements, manufacturer obsolescence, or incompatibility with required software. The cost of these upgrades is estimated to be between $3,300 and $6,600, and the specific details will be provided to you in writing.

FDD v04.01.26 33 | P a g e by the Brand Fund available to you at no cost as Confidential Information. We will make copies of all materials produced by the Brand Fund for franchisee use available to you at your expense. We may suspend, terminate and reinstate the Brand Fund at any time. The Brand Fund will not terminate, however, until we have spent all moneys in the Brand Fund for the purposes set forth above (Franchise Agreement Section 19). Upon your written request within 180 days of the end of our fiscal year, we will provide you a copy of our annual report of expenditures of the Brand Fund during the most recently ended fiscal year on a confidential basis. In the tax year ended December 31, 2025, the Brand Fund was used as follows: 5% on advertising and promotion; 14% on industry conventions and entertainment, 8% on website management and digital marketing; 51% on salary expenses; 4% on travel and administrative, including the cost of maintaining our distinct phone number, and 18% carryover. Technology, Data, and Internet Systems Required Technology and Software In the Operations Manual, we will provide you with a list of computers, software, hardware, and other communication devices that you are required to purchase and maintain for the operation of the Franchised Business. You must purchase, install, and maintain all required software, applications, and hardware that we specify, and you may only download, install, or use software approved by us on such devices. You must maintain internet connectivity at the bit speed and quality we require from time to time. We will provide you with email accounts to be used for all business communications, and you must use only such accounts for all Franchised Business communications. You must provide us with unlimited access to all information contained on your email accounts and computer systems, including financial and other information required to operate the Franchised Business. Neither we nor our affiliates have any obligation to provide ongoing maintenance, repairs, upgrades, or updates to your Unit management systems. However, you are required to make periodic updates, modifications, patches, and upgrades to software as directed by us from time to time. There are no contractual limitations on the frequency or cost of such software updates. These updates may include user fees, software licensing fees, or technical support fees. As of the Issuance Date, you must obtain a license for, implement, and faithfully use QuickBooks accounting software from Intuit and the franchisor- designated management software (the “Software”), including all modules and features we require. Presently, the Software is provided by ServiceTitan, Inc. The combined monthly fees for QuickBooks and the Software typically range from $1,000 to $8,000, depending on the services you select and the size of your Franchised Business, and may exceed $8,000. The Software presently supports dispatching, scheduling, call booking, marketing, reporting, billing, collections, customer management, and mobile data entry. We may acquire, license, or develop the Software to replace any prior or current software, and we or our affiliates may be the sole supplier of such Software. We reserve the right to impose fees for any Software we provide and may require you to enter into a separate software agreement with us, our affiliates, or a third-party supplier. You may be required to upgrade your Computer System hardware to meet new software requirements. However, upgrades to your Computer System will not be required more frequently than once every three years, unless earlier replacement is reasonably necessary due to changes in applicable law, security requirements, manufacturer obsolescence, or incompatibility with required software. The cost of these upgrades is estimated to be between $3,300 and $6,600, and the specific details will be provided to you in writing.

FDD v04.01.26 31 | P a g e You will develop the Marketing Introduction Plan with the assistance of our marketing team and submit it to us for approval before your Unit is scheduled to open. Your local advertising must align with our directives about local advertising, messaging, and other factors. We may offer suggestions about pricing and limited time offers. We may require you to purchase certain marketing and promotional materials from a designated supplier. We will approve or further modify your proposed Market Introduction Plan after receipt of your suggested modifications. If you do not receive our approval, you must follow up with us using alternative methods of communication. You will fund the Market Introduction Plan without a contribution from us or the Brand Fund. You should budget between $5,000 and $15,000 for the Market Introduction Plan. We will conduct advertising in regional and national media using the funds available in the Brand Fund described below. We may use print, broadcast and on-line or electronic media, social media, direct mail and other promotional materials as funds permit. We will utilize a combination of in-house and advertising agency resources to produce advertising, and we will be the sole agency of record. The Franchise Agreement does not require us to spend any amount on advertising or other promotions in your Operating Area or your television market, also known as a Designated Marketing Area (“DMA”). We have no obligation to spend any additional amounts on advertising or promotion. (Franchise Agreement Section 19) You may use your own advertising and promotional materials or content if you submit them to us for approval at least 30 days before making any financial commitment to using the materials. You may not use any advertising or promotional materials that we disapprove of or have not yet approved. If you don’t receive our approval within 30 days after submission, you must follow up with using alternative methods of communication. (Franchise Agreement Section 16). Advertising Council We currently have no advertising council composed of franchisees. We have no obligation to create an advertising council. We may create a council in future. Local Marketing In addition to the Market Introduction Plan, and starting 60 days prior to your opening date, and continuing for twelve months after opening, you must spend a minimum of $1,000 monthly on local marketing, advertising, public relations, and promotions as directed by us. You must also spend at least two percent (2%) of Gross Sales (in addition to the Brand Fund Contribution, the Market Introduction Plan, and the $1,000 first year monthly marketing spend) on local marketing for the Franchised Business on a quarterly basis on the annual marketing plan we have approved. We may either (i) collect and spend these funds on your behalf, or (ii) direct you on how to allocate them. We have sole discretion over Local Advertising, including budget allocation, marketing methods, media selection, and promotional content. We may, but are not obligated to, assist you with the review of local media campaigns. We may, but are not obligated to, provide you with standard print media advertising templates to use locally. You conduct local marketing based on an annual plan approved by us. You may propose changes to the plan and propose advertising and marketing materials for use in your Operating Area. Any change to the plan or proposed materials must be approved by us. If you do not receive written approval of a change in the plan or proposed materials within 10 business days of our receipt of your request, you must follow up with using alternative methods of communication. We reserve the right to require you to discontinue the use of any advertising or marketing material that was previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedIn, TikTok, blogs, or forums, unless both the platform and the content have been authorized by us in advance. We control all aspects of the 1 Tom Plumber website, including its design, content, and updates. While we may create pages featuring your Franchised Business, we are not obligated to do so. If we require you to provide content for such pages, you must do so at your expense using our templates, subject to our approval.

FDD v04.01.26 31 | P a g e You will develop the Marketing Introduction Plan with the assistance of our marketing team and submit it to us for approval before your Unit is scheduled to open. Your local advertising must align with our directives about local advertising, messaging, and other factors. We may offer suggestions about pricing and limited time offers. We may require you to purchase certain marketing and promotional materials from a designated supplier. We will approve or further modify your proposed Market Introduction Plan after receipt of your suggested modifications. If you do not receive our approval, you must follow up with us using alternative methods of communication. You will fund the Market Introduction Plan without a contribution from us or the Brand Fund. You should budget between $5,000 and $15,000 for the Market Introduction Plan. We will conduct advertising in regional and national media using the funds available in the Brand Fund described below. We may use print, broadcast and on-line or electronic media, social media, direct mail and other promotional materials as funds permit. We will utilize a combination of in-house and advertising agency resources to produce advertising, and we will be the sole agency of record. The Franchise Agreement does not require us to spend any amount on advertising or other promotions in your Operating Area or your television market, also known as a Designated Marketing Area (“DMA”). We have no obligation to spend any additional amounts on advertising or promotion. (Franchise Agreement Section 19) You may use your own advertising and promotional materials or content if you submit them to us for approval at least 30 days before making any financial commitment to using the materials. You may not use any advertising or promotional materials that we disapprove of or have not yet approved. If you don’t receive our approval within 30 days after submission, you must follow up with using alternative methods of communication. (Franchise Agreement Section 16). Advertising Council We currently have no advertising council composed of franchisees. We have no obligation to create an advertising council. We may create a council in future. Local Marketing In addition to the Market Introduction Plan, and starting 60 days prior to your opening date, and continuing for twelve months after opening, you must spend a minimum of $1,000 monthly on local marketing, advertising, public relations, and promotions as directed by us. You must also spend at least two percent (2%) of Gross Sales (in addition to the Brand Fund Contribution, the Market Introduction Plan, and the $1,000 first year monthly marketing spend) on local marketing for the Franchised Business on a quarterly basis on the annual marketing plan we have approved. We may either (i) collect and spend these funds on your behalf, or (ii) direct you on how to allocate them. We have sole discretion over Local Advertising, including budget allocation, marketing methods, media selection, and promotional content. We may, but are not obligated to, assist you with the review of local media campaigns. We may, but are not obligated to, provide you with standard print media advertising templates to use locally. You conduct local marketing based on an annual plan approved by us. You may propose changes to the plan and propose advertising and marketing materials for use in your Operating Area. Any change to the plan or proposed materials must be approved by us. If you do not receive written approval of a change in the plan or proposed materials within 10 business days of our receipt of your request, you must follow up with using alternative methods of communication. We reserve the right to require you to discontinue the use of any advertising or marketing material that was previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedIn, TikTok, blogs, or forums, unless both the platform and the content have been authorized by us in advance. We control all aspects of the 1 Tom Plumber website, including its design, content, and updates. While we may create pages featuring your Franchised Business, we are not obligated to do so. If we require you to provide content for such pages, you must do so at your expense using our templates, subject to our approval.

FDD v04.01.26 33 | P a g e by the Brand Fund available to you at no cost as Confidential Information. We will make copies of all materials produced by the Brand Fund for franchisee use available to you at your expense. We may suspend, terminate and reinstate the Brand Fund at any time. The Brand Fund will not terminate, however, until we have spent all moneys in the Brand Fund for the purposes set forth above (Franchise Agreement Section 19). Upon your written request within 180 days of the end of our fiscal year, we will provide you a copy of our annual report of expenditures of the Brand Fund during the most recently ended fiscal year on a confidential basis. In the tax year ended December 31, 2025, the Brand Fund was used as follows: 5% on advertising and promotion; 14% on industry conventions and entertainment, 8% on website management and digital marketing; 51% on salary expenses; 4% on travel and administrative, including the cost of maintaining our distinct phone number, and 18% carryover. Technology, Data, and Internet Systems Required Technology and Software In the Operations Manual, we will provide you with a list of computers, software, hardware, and other communication devices that you are required to purchase and maintain for the operation of the Franchised Business. You must purchase, install, and maintain all required software, applications, and hardware that we specify, and you may only download, install, or use software approved by us on such devices. You must maintain internet connectivity at the bit speed and quality we require from time to time. We will provide you with email accounts to be used for all business communications, and you must use only such accounts for all Franchised Business communications. You must provide us with unlimited access to all information contained on your email accounts and computer systems, including financial and other information required to operate the Franchised Business. Neither we nor our affiliates have any obligation to provide ongoing maintenance, repairs, upgrades, or updates to your Unit management systems. However, you are required to make periodic updates, modifications, patches, and upgrades to software as directed by us from time to time. There are no contractual limitations on the frequency or cost of such software updates. These updates may include user fees, software licensing fees, or technical support fees. As of the Issuance Date, you must obtain a license for, implement, and faithfully use QuickBooks accounting software from Intuit and the franchisor- designated management software (the “Software”), including all modules and features we require. Presently, the Software is provided by ServiceTitan, Inc. The combined monthly fees for QuickBooks and the Software typically range from $1,000 to $8,000, depending on the services you select and the size of your Franchised Business, and may exceed $8,000. The Software presently supports dispatching, scheduling, call booking, marketing, reporting, billing, collections, customer management, and mobile data entry. We may acquire, license, or develop the Software to replace any prior or current software, and we or our affiliates may be the sole supplier of such Software. We reserve the right to impose fees for any Software we provide and may require you to enter into a separate software agreement with us, our affiliates, or a third-party supplier. You may be required to upgrade your Computer System hardware to meet new software requirements. However, upgrades to your Computer System will not be required more frequently than once every three years, unless earlier replacement is reasonably necessary due to changes in applicable law, security requirements, manufacturer obsolescence, or incompatibility with required software. The cost of these upgrades is estimated to be between $3,300 and $6,600, and the specific details will be provided to you in writing.

FDD v04.01.26 31 | P a g e You will develop the Marketing Introduction Plan with the assistance of our marketing team and submit it to us for approval before your Unit is scheduled to open. Your local advertising must align with our directives about local advertising, messaging, and other factors. We may offer suggestions about pricing and limited time offers. We may require you to purchase certain marketing and promotional materials from a designated supplier. We will approve or further modify your proposed Market Introduction Plan after receipt of your suggested modifications. If you do not receive our approval, you must follow up with us using alternative methods of communication. You will fund the Market Introduction Plan without a contribution from us or the Brand Fund. You should budget between $5,000 and $15,000 for the Market Introduction Plan. We will conduct advertising in regional and national media using the funds available in the Brand Fund described below. We may use print, broadcast and on-line or electronic media, social media, direct mail and other promotional materials as funds permit. We will utilize a combination of in-house and advertising agency resources to produce advertising, and we will be the sole agency of record. The Franchise Agreement does not require us to spend any amount on advertising or other promotions in your Operating Area or your television market, also known as a Designated Marketing Area (“DMA”). We have no obligation to spend any additional amounts on advertising or promotion. (Franchise Agreement Section 19) You may use your own advertising and promotional materials or content if you submit them to us for approval at least 30 days before making any financial commitment to using the materials. You may not use any advertising or promotional materials that we disapprove of or have not yet approved. If you don’t receive our approval within 30 days after submission, you must follow up with using alternative methods of communication. (Franchise Agreement Section 16). Advertising Council We currently have no advertising council composed of franchisees. We have no obligation to create an advertising council. We may create a council in future. Local Marketing In addition to the Market Introduction Plan, and starting 60 days prior to your opening date, and continuing for twelve months after opening, you must spend a minimum of $1,000 monthly on local marketing, advertising, public relations, and promotions as directed by us. You must also spend at least two percent (2%) of Gross Sales (in addition to the Brand Fund Contribution, the Market Introduction Plan, and the $1,000 first year monthly marketing spend) on local marketing for the Franchised Business on a quarterly basis on the annual marketing plan we have approved. We may either (i) collect and spend these funds on your behalf, or (ii) direct you on how to allocate them. We have sole discretion over Local Advertising, including budget allocation, marketing methods, media selection, and promotional content. We may, but are not obligated to, assist you with the review of local media campaigns. We may, but are not obligated to, provide you with standard print media advertising templates to use locally. You conduct local marketing based on an annual plan approved by us. You may propose changes to the plan and propose advertising and marketing materials for use in your Operating Area. Any change to the plan or proposed materials must be approved by us. If you do not receive written approval of a change in the plan or proposed materials within 10 business days of our receipt of your request, you must follow up with using alternative methods of communication. We reserve the right to require you to discontinue the use of any advertising or marketing material that was previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedIn, TikTok, blogs, or forums, unless both the platform and the content have been authorized by us in advance. We control all aspects of the 1 Tom Plumber website, including its design, content, and updates. While we may create pages featuring your Franchised Business, we are not obligated to do so. If we require you to provide content for such pages, you must do so at your expense using our templates, subject to our approval.