fees, software licensing fees, or technical support fees. As of the Issuance Date, you must obtain a license for, implement, and faithfully use QuickBooks accounting software from Intuit and the franc
From the filings
1 Tom Plumber Global
Home servicesFor software vendors, 1 Tom Plumber Global presents a concentrated, high-growth target with 56 franchised locations. The franchisor mandates a specific tech stack—including ServiceTitan and QuickBooks—which signals centralized purchasing influence at the HQ level. This page breaks down the addressable market, decision-making dynamics, and procurement signals from the 2026 FDD.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
gnated management software (the “Software”), including all modules and features we require. Presently, the Software is provided by ServiceTitan, Inc. The combined monthly fees for QuickBooks and the S
ting material that was previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedI
that was previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedIn, TikTok, blo
ing software from Intuit and the franchisor- designated management software (the “Software”), including all modules and features we require. Presently, the Software is provided by ServiceTitan, Inc. T
previously approved upon notice from us. You may not advertise or promote the business on any website or social media platform, including but not limited to Facebook, X, LinkedIn, TikTok, blogs, or fo
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
As of the Issuance Date, you must obtain a license for, implement, and faithfully use QuickBooks
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Your POS and management systems must remain online so we may remotely access, copy, or update software and view all records, files, and reports.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
We or an Affiliate may be the sole approved suppliers for Materials, or for other goods and services we deem to be integral parts of the Franchised System that must be supplied on a consistent, uniform basis to all franchisees.
Is there a franchisee advisory council, association or committee?
YesItem 11
We may establish a Franchisee Advisory Council (“FAC”) to permit clear communications on a routine and continual basis.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may, in our discretion, as frequently as we deem necessary, change the identity, specifications, formulas, inventory requirements and designations, and add new materials and delete existing materials, from the items that we designate as Materials.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
As of our fiscal year, which ended on December 31, 2025, we derived no revenue from required franchisee purchases or leases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
85Item 8
Your required purchases represent approximately 95% of your total opening expenses (including your lease and insurance costs) and approximately 85% to 90% of your overall purchases in operating the Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We will invoice you for the supplier approval fee then in effect, plus out-of-pocket costs and expenses we incur for any inspection or testing.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
We may also publish in the Operations Manual the procedures and fees for obtaining approval of any supplier you wish to nominate to become an approved supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
transfer to us all telephone listings, domain names, and web pages for your Franchised Business or which contain, use or display any of our Marks or intellectual property.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
If you accept, process, transmit, or store payment card or other financial information, you must do so in compliance with applicable laws and industry standards, including PCI DSS.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We will conduct periodic field evaluations and standards assessment inspections and reviews of the Franchised Unit to test and promote its compliance with System Standards and quality control.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 16
We retain the right to modify the Operations Manual to modify, discontinue or add to the goods and services that you must sell in your Franchised Business, which may include new or modified products and services, and the installation and use of new or modified equipment.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We will accept or reject each proposed Central Office site within 10 days after your submission of all initial and supplemental information we request regarding the proposed site.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish or maintain a separate website, splash page, or social media profile related to the System or your Franchised Business without our prior written approval.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must also spend at least two percent (2%) of Gross Sales (in addition to the Brand Fund Contribution, the Market Introduction Plan, and the $1,000 first year monthly marketing spend) on local marketing for the Franchised Business on a quarterly basis on the annual marketing plan we have approved.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If the Franchised Business operates within a DMA for which an approved advertising cooperative exists, you will contribute to the advertising cooperative the amounts required by the cooperative up to 2% of the Gross Sales of the Franchised Business during each 4-week period.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You are required to purchase and use our “calling card” pink plungers from our designated supplier in the minimum quantities that we designate in the Operations Manual.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must also purchase the hydrojetters and all related accessory packages for use in your Franchised Business from one of our approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You will pay all amounts due to us after your Franchised Unit opens by electronic means under the Automated Clearing House Payment Authorization attached as Attachment B, or under any substitute form of authorization that we may require during the Term so that your fees will be paid by means of electronic funds…
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You must always have a certified trainer on staff for each job position including a certified trainer for managers, salespeople, plumbers, and dispatchers
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Your POS and management systems must remain online so we may remotely access, copy, or update software and view all records, files, and reports.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If you request or we require you to complete Additional Training beyond the Initial Training Program, we may charge an “Additional Training Fee”, which is currently Five Hundred Dollars ($500.00) per day, per trainer, plus the trainers’ travel, lodging, and meal expenses for additional training and support.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
If we hold a 1-Tom-Plumber brand convention, you must attend and pay us the Convention Fee when we invoice you.
The filing answers no to 5 questions
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 11
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at 1 Tom Plumber Global
1 Tom Plumber Global operates 56 franchised units, all of which represent a directly addressable market for software vendors. The brand is part of 1 Tom Plumber Brand Inc. and is based in Ohio. With a 51.4% year-over-year unit growth rate, the system is expanding rapidly, which often correlates with increased technology evaluation and onboarding activity. The average unit volume (AUV) is not disclosed in the 2026 FDD, and the royalty rate stands at 6.0%. The initial franchise term length is not specified in the available data.
Who controls software purchasing
The 2026 FDD does not list specific HQ executives in Item 1, so we cannot name a CIO, VP of Technology, or other buyer. However, the franchisor’s decision to mandate three core systems—the proprietary call routing system, QuickBooks, and ServiceTitan—is a strong signal that software purchasing authority sits at the headquarters level. In systems where the franchisor mandates operational software, franchisees typically have little to no autonomy to select alternatives. Vendors should prepare to engage directly with the corporate team at 1 Tom Plumber Global rather than individual operators. Our corpus does not contain a mapped operator footprint, so no multi-unit owner details are available.
Mandated and current tech stack
The Item 11 disclosures in the 2026 FDD reveal a tightly controlled technology environment. The mandated stack includes three components: the 1-Tom-Plumber call routing system, Intuit QuickBooks for accounting, and ServiceTitan for field service management. This combination covers lead intake, financial management, and core operations. For a software vendor, this means any new solution must either integrate seamlessly with ServiceTitan and QuickBooks or offer a compelling replacement for one of these mandated tools. The presence of ServiceTitan, a major platform, suggests that add-on or complementary solutions that enhance its functionality may find a receptive audience if they can demonstrate clear ROI.
Procurement, renewals, and timing
Procurement signals are limited in the available data. The FDD’s Item 8, which typically outlines designated or approved supplier requirements, did not yield an extract in our corpus. This means the formal procurement model is not disclosed in the most recent filing. Similarly, Item 17 renewal terms and the initial franchise agreement length are not available, making it difficult to map contract renewal cycles or predict when software evaluation windows might open. The rapid unit growth—over 51% in the last year—is the most actionable timing signal. New franchisees coming on board will need to be set up with the mandated tech stack, creating a recurring onboarding opportunity for approved or integrated vendors.
How to read the 1 Tom Plumber Global FDD
The full 2026 Franchise Disclosure Document is embedded below for your review. When analyzing it as a software vendor, focus on Item 11 for the complete list of mandated and recommended technology systems, Item 8 for any supplier restrictions or procurement processes, and Item 1 for the identities and backgrounds of HQ executives who may be your buyers. Cross-reference Item 19 financial performance representations, if any, to understand unit-level economics that might influence a franchisee’s willingness to invest in additional software. For a ranked target list of franchise brands that match your ideal customer profile, FranCloud can help you prioritize your outreach.
Questions vendors ask
1 Tom Plumber Global, answered from the filing
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FDD alert
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Ownership
The portfolio behind 1 Tom Plumber Global
strategic_multibrand of EverSmith Brands.
Sibling brands
Related Home services brands
Primary franchise filings · updated July 2026. Every figure is source-traceable and QA-checked.