he purpose of sending and receiving e-mail and utilizing online software programs that we require, and be compatible with any software or programs we require you to use, including QuickBooks Online. Y
From the filings
Ziggi's Coffee Franchise
Quick service restaurantZiggi's Coffee Franchise runs 115 units generating $836,537 in average unit volume, up 15.05% year over year. Principals Brandon Knudsen and Thomas Thwaites lead the Colorado headquarters, where Item 11 mandates QuickBooks Online by Intuit for franchisees.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
rds, using the system we specify (the “Gift Card System”). The Gift Card System is designed to work with your POS System. The Gift Card System is currently provided and managed by Vantiv Integrated Pa
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
Each of our franchisees must also use cloud-based operations and accounting software that have capabilities meeting our standards and specifications.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access all POS System and back office computer system information and will do so in order to determine your daily Gross Sales.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within 15 days after the end of each month, an income statement of Franchisee’s Coffee Shop for such month and for the fiscal year to date, prepared in accordance with generally accepted accounting principles (“GAAP”) consistently applied, in ZCF’s recommended format.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently the only approved supplier of shirts, aprons, caps, certain other apparel, gift cards and loyalty cards, and similar items that you will acquire.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
The required system and supplier may be changed by us periodically.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
124999Item 8
In the fiscal year ended December 31, 2025, we derived revenue of $124,999 or approximately 1.5% percent of our total revenues of $8,269,304, from franchisee purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We have an agreement with the approved suppliers for coffee products and certain coffee equipment for our franchisees, which ranges from 8 to 21 percent of the amount paid to the suppliers by our franchisees for purchases of certain products.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
35Item 8
approximately 35 to 40 percent of the total cost of operating a ZIGGI’S Coffee Shop after that time.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
This covers the costs of testing new products or inspecting new suppliers you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
In the event Franchisee desires to purchase products, services, supplies or materials from manufacturers, suppliers or distributors other than those previously approved by ZCF, Franchisee shall, prior to purchasing any such products, services, supplies or materials, give ZCF a written request to change supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that, as between Franchisee and ZCF, ZCF has the sole rights to and interest in all telephone, telecopy or facsimile machine numbers and directory listings, all domain names, and social media websites or accounts associated with any Mark.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
Therefore, you must be PCI compliant by following and adhering to the then- current PCI DSS, currently found at www.pcisecuritystandards.org, or any similar or subsequent standard for the protection of cardholder data throughout the term of your Franchise Agreement.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
ZCF may audit and inspect documents covering a period beginning with the date on which Franchisee first acquired its Coffee Shop and ending on the date such audit is concluded.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
ZCF reserves the right to revise the Operations Manual from time to time as it deems necessary to update operating and marketing techniques or standards and specifications in any manner, including updates contained in written or electronic newsletters.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our prior written approval of the location for your Shop Location for a Fixed- Location Shop.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee shall not develop, create, distribute, disseminate or use any Internet advertising or website, or any multimedia, social media, telecommunication, mass electronic mail or audio/visual advertising, promotional or marketing materials (“Electronic Advertising”), without ZCF’s prior written consent, which…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee agrees to conduct a grand opening marketing program for the Coffee Shop at the time and in the manner specified by ZCF.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
We have exclusive designated suppliers for operation of the loyalty and gift card program, third party online ordering, online business profile location management, and digital menu screens for ZIGGI’S Coffee Shops, which you must utilize.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
We may, on written notice to you, create a regional advertising program (“Regional Advertising”) in the market area where you are located, at which time you must become a member of the Regional Advertising program.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We require that you purchase all coffee, espresso, tea, smoothie mixes, and all other drink, food, and paper products, including cups and lids, gift cards, and loyalty cards from our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Your ZIGGI’S Coffee Shop must use the designated equipment that is purchased from approved suppliers.
Payments
Must the franchisee participate in a gift card program?
YesItem 8
You must participate in our gift card program by offering customers the ability to buy and make purchases with gift cards, using the system we specify (the “Gift Card System”).
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
We provide you with our standards and specifications for the services and products offered at or through your ZIGGI’S Coffee Shop and for the Shop Location, Mobile Unit, products, fixtures, inventory, inventory mix, ordering and storage procedures, uniforms, supplies, forms, advertising and marketing material and…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall purchase or lease for use in the operation of the Coffee Shop, as ZCF requires, one or more electronic cash register point of sale systems (“POS Systems”) approved by ZCF that accurately records every sale or other transaction, along with a Zebra drink label printer designated by ZCF.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access all POS System and back office computer system information and will do so in order to determine your daily Gross Sales.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Additional Training, Then current published As incurred We provide an initial training program Assistance & Refresher rate (currently $500 for for up to three persons at no charge.
The filing answers no to 5 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?Item 6
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Ziggi's Coffee Franchise
Ziggi's Coffee Franchise runs 115 units — 107 franchised, 8 company-owned — generating $836,537 in average unit volume, up 15.05% year over year. Item 19 of the FDD makes a financial performance representation. The franchisor operates as its own single-brand holding company.
Who controls software purchasing
The FDD names two principals, Brandon Knudsen and Thomas Thwaites. Item 11's mandate on QuickBooks Online by Intuit confirms the franchisor sets at least this core financial system centrally. The mapped operator base of 139 is entirely single-unit, with Colorado alone accounting for 48 of them, followed by Arizona, Missouri, Oklahoma and Texas.
Tech named in the FDD, and what is actually required
QuickBooks Online by Intuit is mandated under Item 11 — franchisees are obliged to use it. Vantiv by Worldpay is named only under Item 8, appearing in the filing without a mandate attached.
Procurement, renewals, and timing
Item 8 runs a designated-suppliers-only model: franchisees must buy all coffee, espresso, tea, smoothie mixes, and drink, food and paper products — including cups, lids, and gift and loyalty cards — from designated suppliers, and brewing and espresso machines, grinders, blenders and display cases the same way; shirts, aprons, caps and other apparel and gift cards must come from the franchisor or an affiliate. Franchisees may still propose a supplier for approval. Item 17 requires written notice at least 180 days before expiration, a then-current franchise agreement that may carry different terms, a signed successor rider with a release, continued compliance, a renewal fee, and a renovation if applicable. With 15.05% YoY unit growth, new-location rollout is a live signal alongside these renewal cycles.
How to read the Ziggi's Coffee Franchise FDD
The FDD was filed with state franchise regulators in 2026. Use the embedded PDF viewer below to read Item 2 (officers), Item 8 (supplier restrictions), Item 11 (technology and training), Item 17 (renewal terms), Item 19 (financial performance) and Item 20 (outlets) directly. Talk to FranCloud for a ranked list of franchise systems that fit your product before you build the next pitch.
Questions vendors ask
Ziggi's Coffee Franchise, answered from the filing
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Operator footprint
Who runs the locations
139 operators run 139 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CO | 48 |
|---|---|
| AZ | 5 |
| MO | 4 |
| OK | 4 |
| TX | 4 |
Ownership
The portfolio behind Ziggi's Coffee Franchise
single_brand_holdco of Ziggi's Coffee.
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.