From the filings
Software purchasing at Tonchin appears to be controlled at the individual unit level, as the 2026 Franchise Disclosure Document (FDD) lists no HQ executives and no mandated technology systems. The brand currently has 1 mapped operator across approximately 1 unit in California, representing a very small addressable market. No multi-unit operators are recorded, and the FDD does not disclose average unit volume, royalty rates, or initial term length.
For software vendors selling into US franchise brands.
Live signals
Franchisor behaviours
21 requirements the franchisor states in this filing, each in its own words; 13 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisor currently requires Franchisee to use QuickBooks or Simply Accounting (most recent version) as Franchisee’s accounting software; however, Franchisor reserves the right to designate a different accounting system by sending written notice to Franchisee.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Moreover, Franchisor may, as often as Franchisor deems appropriate (including on a daily basis), access Franchisee’s computer system and extract or send through the internet all information relating to the Store’s operation.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
TONCHIN 2025 Franchise Agreement v2 18 (c) Within thirty (30) days after the end of each calendar month, monthly and year-to-date financial statements using the accrual basis of accounting and Franchisor’s recommended chart of accounts;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisor or an Affiliate may be an Approved Supplier for the foods, food items, products and services used or sold in Franchisee’s TONCHIN Business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor reserves the absolute right to update or otherwise modify the list of Proprietary Ingredients from time to time upon written notice to Franchisee.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
performance payments, bonuses, rebates, marketing and advertising allowances, co-op advertising, administrative fees, enhancements, price discounts, economic benefits and other payments (“Payments”) based upon the actual purchases of the Products by Franchisee, Franchisor, its Affiliates, other franchisees and…
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
Franchisee will have the right to purchase such Products from other suppliers so long as such suppliers conform to Franchisor’s standards and specifications and provided that Franchisor determines that the supplier’s business reputation, quality standards, delivery performance, credit rating, and other criteria meet…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisor will have the absolute right to notify the telephone company and all listing agencies of the termination or expiration of Franchisee’s right to use all telephone numbers and any classified or other directory listings for the Store and to authorize the telephone company and all listing agencies to transfer…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
To the extent Franchisee stores, processes, transmits or otherwise accesses or possesses Sensitive Information, Franchisee agrees it will adhere to, and cause any service provider or third party-provided payment applications to adhere to cardholder data security standards according to the then-current Payment Card…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor will have the absolute right to inspect, examine, videotape and photograph the Signs during the term of this Agreement.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may, from time to time, revise and update the Manual to address changes or improvements to the Franchise System, and Franchisee expressly agrees to operate its TONCHIN Business in accordance with all such revisions and updates.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee will not purchase or lease a proposed Location until Franchisee has provided the Location Information to Franchisor, TONCHIN 2025 Franchise Agreement v2 38 Franchisor has reviewed the proposed Location, and Franchisor has provided Franchisee with a no-objection letter for the proposed Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee will not have the right to establish a website, mobile application, or blog or any other social presence on the Internet to advertise or promote its TONCHIN Business.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Within the first 90 days of operation of Franchisee’s TONCHIN Business, Franchisee will spend a minimum of Ten Thousand Dollars ($10,000.00) on grand opening marketing, advertising and promotions for Franchisee’s TONCHIN Business previously approved by Franchisor.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee will fully participate in all customer loyalty or frequent customer programs (if any) approved by Franchisor, even if Franchisee is not required by Franchisor to actively promote such programs.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 7
You will purchase certain inventory and supplies from us, our affiliate or designated suppliers (See Item 8).
Must equipment be purchased from designated or approved suppliers?
YesItem 7
You will purchase certain inventory and supplies from us, our affiliate or designated suppliers (See Item 8).
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 7
Payments are made via electronic fund transfer (“EFT”) or automatic withdrawal.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
(b) Franchisee will use and manage the point-of-sale software and web camera designated by Franchisor, and store all data generated by such systems in the format designated by Franchisor, including cloud-based systems, so Franchisor can confirm, share and analyze the data.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Moreover, Franchisor may, as often as Franchisor deems appropriate (including on a daily basis), access Franchisee’s computer system and extract or send through the internet all information relating to the Store’s operation.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 7
However, we reserve the right to charge you for any additional training and/or support we provide to you, and your Manager and employees at your Store or another location other than our headquarters.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Tonchin is a quick-service restaurant brand with an extremely limited US footprint. According to the 2026 FDD, the system consists of 1 mapped operator across approximately 1 unit, all located in California. No company-owned locations are reported, and the unit-band split shows a single 1-unit operator with no multi-unit franchisees in the 2-9, 10-24, or 25+ categories. Year-over-year unit growth is not disclosed, and no average unit volume (AUV) is provided.
For software vendors, the addressable market is therefore 1 unit. This is a micro-cap opportunity with no immediate scale. The brand appears independently owned, with no parent company on file. Vendors should approach this as a single-location sale with no near-term rollout potential unless the franchisor initiates expansion.
The 2026 FDD does not list any HQ executives in Item 1, leaving the decision-making structure opaque. With only one operator and no franchisor-level technology mandates, purchasing authority almost certainly sits with that individual unit owner. There is no CIO, VP of IT, or procurement lead named in the disclosure. Vendors will need to engage directly with the operator to understand needs and budget.
Tonchin’s 2026 FDD contains no mandated or recommended technology systems. There is no extract from Item 11 specifying a point-of-sale system, online ordering platform, kitchen display system, or any other operational software. This absence suggests the brand does not impose technology standards on its franchisee, leaving the single operator free to choose or change vendors independently. For a software sales approach, this means there is no incumbent to displace by mandate, but also no system-wide contract to pursue.
Procurement signals are minimal. Item 8 of the FDD provides no extract, so it is unknown whether Tonchin requires franchisees to purchase from designated suppliers, maintain an approved supplier list, or operate under an open procurement model. Similarly, Item 17 contains no renewal extract, and the initial franchise term is not disclosed. Without term length or renewal data, contract windows cannot be anticipated. Vendors should assume an ad-hoc purchasing cycle driven by the single operator’s immediate needs.
The full 2026 Tonchin FDD is embedded below. It was filed with state franchise regulators and provides the only public source of unit counts, ownership structure, and any technology or procurement disclosures. Because the document lacks detail on tech mandates and executive contacts, vendors should review Items 1, 8, and 11 carefully for any updates in future filings. For a ranked target list of franchise systems with stronger technology procurement signals, reach out to FranCloud.
Questions vendors ask
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FDD alert
We’ll email you the moment TONCHIN files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 1 |
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.